I brought my laptop for repair. One of the fans made a nasty squeaky sound. They checked the laptop…read morefor mechanical issues, diagnosed what was wrong, and ordered parts for replacement. When I arrived at the shop to pick up my laptop after repair, I noticed that one of the keys was wobbly. I complained about it to the man in charge of the shop. He said he would talk to the technician who repaired the laptop. The technician said he was sure that I warned him about a wobbly key when I brought the laptop for repair in the beginning. But I am 100% sure all the keys were in perfect condition. I am a copywriter and work 4-8 hours a day, creating text content. It involves tons of typing. I would never accidentally overlook and forget about a wobbly key. Yet the owner of the store or whoever he is started accusing me of lying. He even wanted to charge me extra for fixing that key if I did agree to proceed with them having my laptop repaired again. Though he later admitted that I might be right and offered to replace the keyboard for free, it was way too late. The funny thing is that the key simply popped up. Probably when they took the laptop apart. It simply got detached from the brackets. It took my wife less than 15 min to put it back. And she isn't a laptop mechanic. Another thing that I noticed when I brough the laptop home was that the keybaord caved in as you push a any button. My wife took the laptop back to Ukraine. The computer technician I know for years disassambled the laptop to find the cuase. And he did. The cause was Tech Edge two-left-hand so-called technician. Those scammers ruined the laptop beyond repiar. They somehow managed to distort a costly internal component the keyboard rests on. That's why the keyboard caves in now. Fixing this problem now costs more than buying the similar laptop model! This is the worst computer and electronics business I have ever dealt with. Under no circumstances shall you take your devices there. They will ruin them.

Windows 10 in my laptop became corrupted a few days before having to file my quarterly GST. Great…read more I took it to TechEdge and the tech there worked with me to ensure that all the data that I needed saved was backed up before reinstalling windows. Saved me so much grief and anxiety. I highly recommend this business.