Worst post-buying experience ever. Aside from the overall poor quality of the home, the service from best buy is even worse. All we get is excuse after excuse as to why they can't come back and fix any deficiencies. It's been 5 months since delivery and nothing has been fixed. Some repairs are weather sensitive and NEED to be done. Once they are paid they could care less. Do your research and learn from my mistake DO NOT buy from these con artists. read more

Biggest crooks in the business..liars liars liars.. they come in their nice suits sweeten everything up.. shake hands say that they will do that and fix this..bullshit..bunch of so called Christian mennonites.. just a bunch if liars.. they do not even finish WHAT WAS PAID FOR ALREADY. Water heaters that are junk.. can't even start the dishwasher and washing machine at the same time ...the linoleum is torn..seams opened..shower is leaking ...holes in the roof just covered with tar sheet and shingles...so called 2 cents window coverings...junk that we wouldnt even pick up at the dump..cracks in the jacuzzi... noting seam sealed..water can run behind the installed tiles around the tub..we are so SORRY beyond belief that we actually purchased 11 homes..we are a hutterite colony that just moved so we bought 11 homes and let me tell you ALL...nobody will be buying a Best Buy Home EVER AGAIN..Once we will be done. We've been on the phone constantly..just being pushed onto the back burner..all they want is money money money and than to hell with you once they got it..we paid for extra shelves in the shower..still not installed..we paid for extra coverings for the cabinets..still not installed..we paid for soft closings on the drawers ..still not installed..first things first they came with the wrong cabinets..and the list goes on and on..bad bad service and worst of it is ..the head boss was here and yes yes yes..we will we will fix it all..so much horse shit.. Just lies LIES LIES..and we are not the only people we ho purchased.. we've been asking around and those who have bought from Best Buy Homes have said NEVER AGAIN .. the place just up the road got someone else in to fix their homes.. that's how fed up they were of being pushed around..but think again..our lawyer is handling this and even if we have to spend millions.. BEST BUY is going down. read more

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Best Buy Homes, A-1 Homes and the Sawatsky Group are all affiliated. Buyer beware. I purchased a mobile home from the company. I customized the layout. The sales agreement was amended several times due to price increases. Ordered Oct. 2014 Delivered Dec.2014. Best Buy's wheels on the dolly were a safety concern. A total of 3 lugnuts remained in place holding 4 tires. When I requested to look inside the mobile home before they dropped it the driver said to me, "Look it, this trailer is going to backed into the lot and taken off the dolly cause it ain't goin no further!" IT WAS THE WRONG MODEL. I told the driver he could take it right back where he brought it from. He said, "Ain't happenin bro! We had to detour 35 kms off course to bypass scales cause DOT would never have let me leave." I did not receive stairs with my unit. During my walkthrough I discovered many deficiencies including but not limited to; urine and nails in the front bathroom toilet, poor workmanship throughout eg. cracked tiles, broken crown molding, loose windows secured with staples no vapour barrier, filthy, no fitting on the shower connection, no natural gas hookups (which I paid extra for), no 5 piece en suite. We have no idea how this mobile home passed an inspection or building code! The salesman that sold it to me said, "Sorry but this is what the factory sent and its deemed right. Home warranty will deal the mistakes now get the blank out of my office and phone the head guy." I have been in communication with A-1 Homes, Best Buy Homes and Pro Mobile and to date a solution has not been presented. Pease be advised that the above statement is only a fraction of the record of events that have taken place after the arrival of the wrong mobile home. The warranty company is impossible to deal with. They either cancel appointments and claim they were never booked, or show up with the wrong parts/tools/work orders or lack the equipment and manpower to complete the repairs not to mention lack the skill set. Nobody mentioned in the above will claim responsibility. They'll just keep passing the buck. read more

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