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    Bespoke Auto LLC

    2.7 (21 reviews)
    Closed 10:00 am - 6:00 pm

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    2 years ago

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    11 years ago

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    14 years ago

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    7 years ago

    These guys are super. Bought a Volkswagen from them. They made the process easy for me. Would recommend.

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    12 years ago

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    9 years ago

    do not buy a car here! if i could give zero stars i would! i can't emphasize enough not to buy a car here!

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    North End Mitsubishi

    North End Mitsubishi

    (184 reviews)

    I am writing this review after reading some not so great reviews of this dealership, which almost…read moredeterred me from purchasing my used 2013 Toyota Avalon from them this past Saturday. Quick background - I initially found them through Cargurus when I was looking for a Lincoln MKZ Hybrid. I called to set up a test drive and was texted confirmation by a sales rep named JD. In about an hour, I get a text from JD telling me "Just a heads up, someone is here right now looking at that Lincoln". In my head I'm like "Yeah right, typical salesman tactics". I text JD back that I'm on my way over and will be there in about 30 minutes. 15 minutes later, JD texts and leaves me a voicemail to tell me "The guy just bought the Lincoln". When I arrive to the dealership, sure enough the guy was there who just bought the Lincoln. Now, the chances of this happening are very slim because this dealership literally has hundreds of different used cars to choose from but... it happens. I sit with JD (who was very professional and courteous), and let him know some other models I am looking for which they do not have for sale. We test drive two other vehicles and I tell him I appreciate his time and if he can find me the vehicles I am looking for (Chevy Impala, Malibu, or comparable models), to give me a call. I leave expecting never to see them again but later that day, JD text me links to a few cars he thinks will fit my needs (one being the 2013 Avalon) and asks if I want to come back for a test drive. The next day, I go back and fell in love w/ the Avalon (which was slightly over my budget but I figured I could work a little deal with them). JD made it clear when I got there the first day that they do not negotiate on price and there is a $495 dealer fee (which I think is ridiculously high but it seems as though all dealers are doing these fees now a days). Of course, I thought he was bluffing but when I told him I was interested in the Avalon but we were off by about $1500, he said he appreciated my time but there was nothing they can do as the price is fixed. I left, expecting them to follow me out the exit asking me to come back in so we can figure something out but to my disappointment, no one did! I drove home and went back online, as well as went on some test drives the following day, and realized later that evening - not only was the Avalon the best car I drove, but the customer service at North End had been flawless. The two times I had visited the dealership they were nothing but polite and attentive, and there was always staff available if I needed help or had questions. I decided that evening - I had to suck it up and pay the asking price for the vehicle if I didn't want someone else to snatch it up because as others have noted, this is a high volume dealer and I knew I was getting a good deal on the car based on Cargurus letting me know they were selling it below market value (and I already had the Lincoln sold right before I could buy it). I went in the next day with a cashier's check (full asking price - *sigh*), and in about an hour, I drove off in my awesome Avalon. There was zero problems, no pressure by any sales reps or anyone in finance. As a matter of fact, I don't think the process could have gone any smoother. I did not have any trade-in or need financing, so I did not run into any of the problems some others claim to have experienced. My sales rep (JD), was in constant communication w/ me via text and phone, his supervisors did the same, and overall, it was A+. A special thanks again to JD (for answering all of my questions and being a professional throughout), Ted (who helped w/ all of the paperwork), Patrick (JD's supervisor), and Sam (in the photo I uploaded), who covered for JD on the day I picked up the car since JD was out and took plenty of time to go over all of the bells and whistles w/ the car. I know these guys did a good job b/c somehow, I remembered all of their names (and I'm terrible w/ names). Assuming the Avalon gives me no problems (I'm only on day two but the car is rock solid), I will absolutely go back to get future vehicles for my wife and myself since they have a great, huge assortment of cars and my experience was top notch. Thank you guys! Some notes: My final cost was: ((Asking price of car) + $495 doc fee) * .0625% sales tax (yes, the State of MA charges tax on the doc fee which I confirmed w/ the Dept. of Revenue) + $75 Title Fee + $25 Registration Fee (I transferred plates). I did get both carpet and rubber mats (bonus!) and two sets of keys. The car was absolutely mint, both inside and out, except for a tiny bit of touch up paint that was done on one of the doors which I will redo, but that's just me nit picking.

    had a turbo go on an a3, dealer told me it was engine, replaced the entire thiing just to find out…read moreit was the turbo gasket leaking into cylinders!! paid almost $7k for $1500 job, do not trust these guys, overhead tooo big

    Washington Street Auto Sales

    Washington Street Auto Sales

    (2 reviews)

    I had the worst experience ever dealing with car dealer,where they convinced me to not get a…read morecompetitors car and purchase theirs . They promised to paint and make the car right and at a price we agreed to. But after days of trying to reach them they finally said this car had mechanical issues and would sell me the car . However just a few days later there it is online all painted looking great but at a thousand dollars more! This peace of shit reneged on a deal. DONT trust these lying people. Buyer beware. Ron

    This update has been on my "to do"list, but better late than never. I filed a complaint with the…read moreAttorney Generals office-they have a copy of the deceptive ad that was online. The complaint was then filed with the Norfolk District Attorney's office. I spent a lot of time writing and editing letters to their office so as not to leave out any details of what transpired. The written response from Eli- denied that he told me twice that he put a new battery in the car which I didn't even ask for. I didn't ask for money for a new battery in the complaint, but did ask for the money for an alarm I had installed (he intimated that there was an alarm in the car and a co-worker told me that if someone broke into the car an alarm would go off)-the car didn't have an alarm system. Some of what was written in his response did not make any sense, probably just avoidance. Several people that I have run into in town have not had positive experiences with the mechanical part of the business-it isn't appropriate for me to state what they have said on the internet, Also, I was at a local store where he does business often and an employee told me he is a "smooth" talker. Lesson learned-get everything in writing-I would have him sign a paper stating that he was going to put a new battery in. When I learned about the false advertising I could have not purchased the car, but everything happened so fast.

    Canton Car Center

    Canton Car Center

    (15 reviews)

    I highly recommend Canton Car Center for their exceptional honesty, expertise, and dedication. My…read moredaughter's car broke down 7 hours away. She took it to her local dealership, and they claimed it needed a completely new engine. We had her car towed 7 hours back to Canton Car Center because we've trusted them to correctly diagnose and repair our cars for years. They diagnosed the actual problem as a faulty head gasket, saving me thousands of dollars in unnecessary repairs. They did not just stop at the fix; they went completely out of their way to check and double check every detail, and ensure the car was 100% safe for the road. There is no one I trust more with my family's cars than Canton Car Center, and they will continue to be our go-to repair shop going forward.

    i do have trust issues on their ability to actually fix my car. i originally brought my car in…read morebecause my brake was acting weird. they just randomly changed my brake pads that i changed not so long ago and it did not fix the issue. few months later i come back to get my inspection done here and they failed me for the same reason that they did not fix correctly to begin with. i gave them another shot to fix it and they thought it was the calipers that might need to be replace. they some how ended up replacing one control arm, conveniently pass my inspection but my car is still having the same issue. i have to step on the brake very hard and for a long time to get it to work. it's gotten to the point that i got used to driving it this way, i just keep 2 car distance at all time. but it does not change the fact they did not fix the issue and charged me for different services both times. i didn't even bother bringing it back because i feel like they just playing car parts roulette and replacing random things then hope it works. if you go here for a general inspection sticker with a newer car it will be fine but i dont trust their abilities to fix old cars

    Nucar - 2020 Honda Civic Ex

    Nucar

    (542 reviews)

    My first car was purchased here, in 2021 when I was in college! In a way, I regret buying a car…read moreduring that time, as there was a car chip shortage so limited car inventory at many dealerships & prices were marked up for this reason. I was leaning towards getting a used low mileage car but due to the chip shortage, a used car was not much cheaper, so a new car it was! I had gone to multiple different Honda dealerships all around MA just looking for somewhere to have ANY car left on the lot to buy. Originally, I was not even looking into getting a Honda at all but I was intrigued by hybrid vehicles! Ended up getting a Honda Insight Hybrid that had cloth interior and if I wanted leather, it would've been another couple of months until it would arrive lol. It was the first cloth interior car that I ever had/driven & it was not a fun time. Stains easily & super difficult to clean! The car itself was great though, can't complain. The estimated mpg was said to be ~55mpg but most of the time, I am able to get 77/mpg, so definitely gas efficient & only cost me ~$20/tank of gas. For example, a trip to NYC and even driving through NJ/Fort Lee, I only had to fill the tank once on the way back in RI! So this is a great commuter/road trip car. It's too bad they stopped manufacturing this model in 2022. BUT if I was not in so much of a need of getting a car at the time, I probably wouldn't have ever gotten it. This is because the salesman I had wasn't great & was actually a college kid lol. Very pushy attitude and was not knowledgeable about the cars offered at the dealership... This unfortunately goes for most of the salesmen/saleswomen here though. I never went here for services, only have to deal with oil changes still and haven't had any actual issues yet to this day.

    Purchased a 2018 GMC Arcadia from Nucar Hyundai of Norwood…read more Noticed the rocker panel was falling off a week after picking up vehicle. Was told by Marc, salesman who sold me the vehicle, that nothing can be done since I already picked up the vehicle. He said if it was noticed before picking up car it would have been fixed! Terrible customer service! Rocker panel can cut your leg entering and exiting vehicle as well as the potential of falling off and causing an accident. Would not recommend purchasing a vehicle from them.

    Bespoke Auto LLC - car_dealers - Updated May 2026

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