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Bert's Surf Shop

2.9 (10 reviews)
ModerateSurf Shop

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5 years ago

Helpful 3
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10 years ago

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4 years ago

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8 years ago

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6 years ago

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12 years ago

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15 years ago

Helpful 1
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7 years ago

The people working at Bert's did not seem to care about customer service, nor were they interested in helping. Overall terrible experience.

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9 years ago

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15 years ago

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On Shore Surf Shop - Riding the Torq it is a fun board

On Shore Surf Shop

4.6(17 reviews)
0.3 mi
•$$

Five stars for customer service and pricing. Mistakingly made the decision to head down to Surf…read moreCity on the weekend, meeting unexpected traffic...30 minutes to go 2 miles traffic. If i were in San Diego or pulling into Haleiwa it's understandable...but Surf City? North Carolina? I was near insanity, but too close to the shop to turn around. With the infuriating anger building I decided they had one chance to get my business. And it was slim. And what happened? Great, comfortable, friendly customer service. No pressure sales. Two days later and I'm back ordering a board from them. It's a nice little shop with pretty much everything you would need. Be sure to check out the consignment section...saw a cosmetically beat but great condition Hawaii Pro Designs longboard sitting in the back, in addition to a variety of short boards in varying conditions with varying prices. George is awesome. Send him your business. I've stopped into most other "shops" in the area and been brushed off, leaving me feeling like Julia Roberts in Pretty Woman (minus the prostitution). Lesson to other shops in the area...don't judge a book by its cover - you just missed out on $2k in sales this time around (not to mention future business), as I'll never go back to your establishments.

Amazing-- On Shore surf lessons! George and Ariana (sp?) were great with beginners. So easy to work…read morewith and very mindful while providing the best experience. Thank you! We will return. Highly recommend.

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On Shore Surf Shop
On Shore Surf Shop
On Shore Surf Shop

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Bert's Surf Shop - surfshop - Updated May 2026

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