Oh Berry, it's such a quaint little area yet this hotel never fails to disappoint me. I always go in hoping against all hopes that they will surprise me greatly... Maybe one day... or not.
My first beef is with the staff. They are rude. Not gracious, or polite or just flat out from a long hard day, they are really rather rude - they shut you down mid sentence, fail at any kind of customer service... For a small town with 2 pubs, you'd think they would be trying a bit harder. But no. They aren't.
The food, once it did come out wasn't all that much to write home about and it was pricey for what you got. I got a risotto that wasn't flavourful. It had a hint of mushroom in it and risotto. My partner's food wasn't any better. And I only got 1 drink with my dinner because after serving the service staff seemed to disappear into a black hole of some sort and you couldn't wave them down to save your life.
It pains me to give such a negative review. It really really does. And one day, like the never ending search for pixies in the garden, I'm hoping that they pick up their game and serve edible food with a friendly service level. And the day they do, I'll rejoice on Yelp with a new review! read more