Tamara was such a huge help when I was looking to purchase my home. She saved me from the horrible…read moredeal I was headed for and helped me find a better loan that fits my needs. I was so impressed by how she listened to my concerns and made sure that everything I was worried about was given proper attention, handled professionally, and communicated back to me effectively. Just when I didn't think I would be able to purchase a home from what other banks/lenders told me; Tamara told me "we will find a way to make it work". She was right because my interest rate and closing costs were both lower than what other offers, I had at the time. I definitely recommend Tamara and her services to anyone looking for an honest and reliable loan services especially any veterans. I'm so glad that I had Tamara on my side helping me with my loan because now I know I made the right decision in choosing who I went with to help me purchase my home.

Use with caution! Does not live up to commitments made…read more Sadly, what started as a good experience ended up being a terrible experience. We started shopping our loan with several lenders seeking the best options for our situation. Movement Mortgage was part of that process based on a recommendation from a financial advisor. We were impressed with the easy online application process that Movement offers. However, another lender offered us a lower application fee and a better rate and term for the loan. We wanted to move forward with Movement, based largely on the recommendation we had received, so we asked for Movement to match the application fee and the loan rate and term. The mortgage officer immediately responded that she could match the application fee. In fact, she offered a discount of $395 which would have beat the other lenders fee! She also said that she would need "evidence" from the other lender in order to "take that to management" to match the rate and term. We provided the documentation from the other lender that included the rate and term that they were offering. The next day the mortgage officer indicated that "my boss says we can match". We were delighted and upon hearing that Movement Mortgage would match the rate and term, we agreed to move forward solely with them and to discontinue the application process with the other lenders with whom we were working. All of this communication took place between May 21 and May 23 and is well documented as it all happened via email. Things appeared to be going well and we began taking next steps including paying for an appraisal or the property which is required by the lender. Several emails were exchanged between the lender, the attorney, and the real estate agent about the timing and logistics of the loan and closing. We piped in asking if there was anything further required from us, the buyers. The lender did not indicate that anything else was required. Over 2 weeks later, on June 7, our mortgage officer called to say that in order to provide the $395 discount on the application fee to which she had already committed, she would need some further documentation from the other lender. I no longer had such documentation as, once we agreed to work solely with Movement Mortgage, I deleted the emails and communications with the other lenders. We sent her the email chain in which she had committed to the discount and asked again that she honor that commitment. She ultimately refused and even went so far as to insinuate that we were being dishonest in our dealings with her as we had "conveniently only sent the 1st page" of the other lenders estimate and then "stated you deleted it". While $395 is not a significant amount of money in the grand scheme of the entire mortgage loan process, it came down to the principle and the desire to deal with an ethical company that lives up to the commitment it makes to its customers. Reneging on that commitment made us concerned about what else they might renege on later on in the process when it would have been more expensive and painful to choose another lender. So, sadly, we cancelled our loan application and moved on. I would advise caution when dealing with Movement Mortgage.