I've been buying this hand cream for almost 8-9 years, especially the cherry blossom one. It used…read moreto be one of my favorites. Back then, the packaging was simple plastic nothing special , but the formula? Amazing. One pump was enough, super moisturizing, and it actually lasted. Now they've upgraded to glass packaging, which looks nicer and probably feels more "premium." But the formula has completely changed... and not in a good way. It's much more liquid, less rich, and even after 3-4 pumps, my hands still feel dry. On top of that, the price has gone up. Honestly, I would take the old plastic packaging back any day if it meant getting the original quality again.

Made in Amsterdam, you will find delicious smelling cosmetics inspired by Japan Korea, China and…read morethe middle East, like body scrubs, shave cream, colognes and make up. We were greeted with some hot tea as soon as we entered the store. I love the essential oils that all products contain. Their fragrances are great, especially if you like oriental scents. Great gifts for him and her, free gift wrap is offered as well. Samplers are available for every single item, so you get to sniff and rub before you buy. One star deduction for the fact that products contain chemicals. I always prefer natural and cruelty free.

This natural/organic/bio cosmetics store is very small, but inside is a huge variety of lotions,…read moreoils, soaps, sprays everything organic, of course. Always a good place for choosing presents for female friends and yourself. The hit of the month - now they have not only BLACK sheep soap, but also WHITE!

Positive: They have Butter London. Perhaps the only place in Berlin or Germany that does…read more Negative: It's €17. Whatever. Not much of a surprise. This place is like the perfumery I would expect rich old ladies to go to. Not really my style. But to its credit, Douglas does carry a handful of products that are high-quality and difficult to find elsewhere. It's just not a regular destination.

Great experience at Shijin today! I don't know why it is so hard in Berlin to find an esthetician…read morewho does extractions and doesn't just slap on a mask and call it a day. Rosa was amazing, and I can confidently say that I look and feel much better already. My skin has really taken a beating in the Berlin winter, (dry and oily?!?!?) I knew I needed some help, but I wanted someone who really understood my skin. Making an appointment was easy, (just a quick phone call). The spa is well appointed with lots of beautiful amenities, and every area was spotless. The questions Rosa asked about my skincare regime were relevant, and her advice of what products that she suggested came with a caveat...try them at home first i.e.; she didn't ask me to buy anything unless I really liked the product! What an honest and wonderful way to do business! Shijin is a breath of fresh air, and not to be missed for anyone wanting to look and feel better about their skin.

Rude manager named ALICE at Douglas Palladium Prague, Czech Republic!…read more I wanted to exchange the product I bought just an hour ago because I didn't see that it was not the right one I asked for. Went back to the store to exchange it (not return), but she insisted that I opened it (when I did not even receive it sealed myself but I didn't mind because I thought the shop is reputable) and certainly I didn't use it. Instead she and some guard in there threatened us to call the police. She said if I really want to complain, I should wait 30 days and I was just in Prague for a vacation. Clearly, they have some scheme to get rid of some products and they target tourists!

The staff was so incredibly rude. Followed me around as though I was going to steal when we were…read moretrying to restock our shesido and le met products. The woman with short black and blue hair protested to our search and tried to publicly humiliate us. Would have left with much more and spent more money if we weren't so uncomfortable. Don't go here!