The doctors I've had with healor over the last 3 years have been great! However the office staff is…read morehorribly unprofessional and this office has not once but twice committed patient abandonment. I had my first pcp for 2 years (Chandler) and he was kind, responsive and did a good job managing my medications. I was sad to find out after a cancelled appointment without notice this last February that he left the practice "I now know why". The office failed to notify me and when I tried to schedule with a new doctor there they made me pay an extra $80 on top of my co-pay because I'm now a "New Paitient" I was finally able to have my first appointment with Callie Collins who was also noice and professional. A few days after this appointment I inquired about getting a referral for a procedure that had been briefly discussed already with my primary and they insisted I had to schedule another appointment "Money Grab"... the office staff was not only hard to get ahold of but were extremely rude to me when I explained the protocol for the doctor I was asking to be referred to. The office staff has very little in the way of medical knowledge, policy or procedure but we were able to get the referral done without an extra appointment. Fast forward to 07/01/2025 I tried to schedule an appointment with Quest for routine bloodwork that Callie Collins said she was going to order and it wasn't available. I tried all day and left messages with Healor about sending my bloodwork and they informed me that I was no longer a patient... horribly confused I tried calling and they ignored my calls but texted me that they sent me my medical records back on 04/28/2025 as if that was the indicator for discharging me as a patient. Those records were requested by me so I had hard copy's to go over with another specialist. There was zero communication between us in writing or verbal to indicate leaving the care of my pcp. After several attempts to figure out what's going on I recieved a text back from them that they discharged me for being rude. I texted back, That was not true and there is zero evidence of such events occurring. I am certain they made an error or misunderstood something "maybe me requesting my records" as me electing to leave which was not the case. In either case Healor failed to notify of cancellation or being discharged from their care. Fortunately I have maintained all communication records since the first incident of them not notifying me of my doctor leaving or cancellation. I have filed a complaint with the Nevada board and have since retained an attorney. An apology would go a long way in situations like this but they refuse to take accountability or any effort to rectify the issue in a professional manner. I am curious how many other patients of this facility have fallen victim to patient abandonment as this could end up as a class action suit. I've already had a few people I know tell me that they too have had this happen with them and have since found care elsewhere. If anyone else has experienced this please file a complaint at https://medboard.nv.gov/Patients/File_a_Complaint

This office has been very caring and put forth a huge effort to see me healthy. The wait is never…read morelong and they always follow up. I would tell my friends and family to come here.

Homeostasis: the state and process of being able to regulate physical and living systems together…read morein harmony. To the kidneys, for they are some of the most important organs in our body. For example, who knew that the kidneys regulate your blood and body fluids. The kidneys regulate your sodium, blood pressure, potassium, calcium, and phosphate levels . When all these systems work together in harmony it's magic. Imagine if something gets broken . It needs to be fixed. While here the issue is the imbalance of my body . The doctor and nurse team here is working to run tests to make sure all is well. Many visits later all seems to be well for now . Thank you to the team of doctors here for making sure that my health was paramount. Highly recommended for kidney issues .

Dr Jain is wonderful. My favorite physician of all time. But it ends there…read more Certain staff members are rude and do not listen to the patient. I only have one piece of advice for the physicians in this practice. The next time you have a patient that needs a stress test do not send them to a diagnostic center. Instead, have them call your own office and speak to yout staff regarding appointments and referrals. This will put more stress on your patient than any diagnostic stress test!!!

Dr Vishnepolsky is very knowledgeable, communicates well and has a terrific approach to his patient…read moreexperience. Highly recommend.

I was referred to Dr Kumar from my cardiologist! I went to see her and she asked did I want to be…read moreput on the transplant list. I said no. She asked me again, my husband said my wife said no. She got snippy with him saying she needed to hear it from me. I told her that's three times we said no. She never gave me a renal diet or any guidance on nutrition! I did my own research. I left feeling I would die if I stayed there! Someone called me a few months later saying I refused a treatment. She never mentioned it to me. I had no idea what she was talking about! I needed a prescription refilled and Jennifer, Kumars assistant, gave me a refill for a month. She said my kidney level probably diminished and if I didn't do anything I'd need palliative care. Nice! First, you don't know what my numbers were to say that and then you have the nerve to mention palliative care.. she said if the edema didn't go down to just go to the hospital to get the excess fluid drained. No paperwork., no recommended hospital! What was I supposed to do walk into an emergency room and say hi I'm here to get drained. Do you know how asinine that sounds? I did my own research and found a nephrologist and guess what my kidneys have improved by 20%. I'm so glad I didn't just listen to them and used my own common sense! I would never recommend this facility or those two people! They need to learn compassion and remember your dealing with a persons life we are not cattle or numbers. We are people who have lives! Be your own advocate and do what's right for you.

So this is regarding the so called "Medical Assistants". In order to see a Dr for a follow up…read moreappointment Labs have to be taken. Called at 09:30 am to schedule an appointment, got appointment set up and was trasfered to a "Medical Assistant" to schedule Lab work. Informed that I needed to go to LabCorp and "Medical Assistant" stated all I needed to do was to walk in LabCorp and they will do the Lab Test. Went to LabCorp who stated I needed to have orders for Labwork to be taken and they said KSOSN did not send in any thing regarding my bloodwork. Called KSOSN and receptionist transfered me to another "Medical Specialist", who stated Labs were expired and she will reissued. (Cue keyboard strokes) 10 minutes later, she stated "You're all set." Went back to LabCorp and they stated No orders were sent to us. Please contact KSOSN, Called again and receptionist stated there is no Labwork order let me transfer you.. Before he did, I cancelled my appointment and will look for another KidneY Specialist because of the incompetence of so called "Medical Assistants". UPDATE. Called today to ask for medical records and guy who answered phone was really rude and condescending who stated I'll give you the fax number and proceeded to give me the number and hangs up the phone with no explanation of process. Had to call back and same guy answers being rudely aggressive and says " you need to request for records in writing" then hangs up the phone. Guess this business will make things difficult for you when you want your medical records when you tell them that you are going to another specialist. Guess I"ll just go To my new doctor and start from stratch because KSOSN will treat you like trash when you no longer want to be a patient of theirs. Same on this company.

Janga never did anything positive for my spouse's kidney, but just prescribed him drugs. She may be…read moregetting kick backs from prescribing them. Who really healed his kidneys was me preparing healthy meals, kidney friendly, at home, and changing his lifestyle. THANK YOU FOR NOTHING, RADHIKA JANGA. AND GOODBYE FOREVER!!!

My mother was referred to them by spring valley hospital. She was sent to get lab work done they…read morenever reached back to us until it was too late and my mother passed away due to her having a uti that spread to her body. Don't go here they don't care about you or if you die.

Sydney at the front desk ROCKS!! she handled a line of about 10 check ins and did it with calm and…read morecomposure Thanks for an awesome check on. Please give h we kudos ​

Dr. Jessie Piceno has been my kidney specialist since 2020. I find him to be charming,…read moreknowledgeable, caring, and takes his time to listen. The office is clean, but the waiting room is a little cramped especially with so many patients in a wheelchair or using a walker. I find the staff to be nice. They don't talk much but do a decent job. My only issue is you will be waiting here for a while. My appointment was for 215pm and I didn't get called to the back for almost an hour. BUT like I said the doctor listens to your concerns and explains everything. I would highly recommend.

Any patients or relatives that have Loved Ones with Kidney Problems, even though GARY Kantor M.D…read more ,one of the 1st Nephrologist in Las Vegas, is now Retired. He was the Best!! And the Nephrologist that worked under him for years Are still and will Always be the best in Las Vegas! You have Male and Female Specialists to chose from. All with excellent patient manners!! Thanks Yelp

I was referred here by my primary care doctor. I was able to get an appointment pretty quickly. The…read morestaff had all my insurance information before and all they needed to do was make a copy of my ID and insurance card. The check-in staff was pleasant and very courteous. They are in a beautiful new clean building. There's no long walking if you just happen to be short of breath. The nurse took her time with me and didn't rush to the exam room. She asked me so the necessary questions for the doctor. The doctor was absolutely AMAZING!!!! I'll say it again, the doctor was AMAZING!!!! He spent the time needed to understand what I needed and have me the steps we may need to fix them. I didn't feel rushed and asked me if I had questions. I asked everything I needed and understood my treatment plan. Thank God I was referred to them and so thankful. I have a follow-up on a month but if I need anything before then, they let me know to just give them a call. I HIGHLY RECOMMEND THEM.

Our appointment was 745am. We arrived at 730am but door sign says clinic hours are 830am to 5pm…read more Our thought was this is strange anyway we left and came back at 830am. The front desk said they couldn't accommodate us because it's passed our appointment time. I told them we were here at 730 but the door was closed. They said we should have waited somebody will open the door for us. I told them there is no sign on the door that says that. Anyway our appointment was changed the next week. WHAT A HORRIBLE PLACE TO TREAT THEIR PATIENTS . DONT COME HERE FIND ANOTHER PLACE..

The best place in town you are treated like family. Not a insurance policy. Best staff and Dr's…read more Bless yourself or family member with a place with a peace of mind. Thank you American dialysis ! You are the best. Velma and Rosie are amazing also David the list goes on.

I worked for this company 2 years. Not one single moment is…read moreregrettable. These folks are the reason people continue to live on. Dr. Ovuworie, Dr. Diaz, and Dr. Charissa are a group of doctors you'd wish to have on your bed side . These doctors are amazing. Amazing bed side manners, understanding, intelligent, god sent humans. The billing department has had the same lovely lady for almost a decade. One thing this company does is make sure we serve are patients right. Dr. Ovuworie will literally move any rock he has to to help. Need a consultation don't hesitate to call and see if they can take you! Insurances are accepted and cash appointments are too! (Make sure to take exact change) second opinion, dialysis, HTN, nephrology, etc. On the dialysis floor the best run the floors! Ms. Ruth, God's and Dr. ovuworie's right hand. Along with the wonderful techs. (Horace, Malia, Tamara, Chito, Amanda, Angie, and of course David) The staff is all amazing and I promise this place won't fail you. THEYRE EXPANDING AS WELL! They'll be opening a new location on Cheyenne here very soon!!