I can't speak to the quality of their insurance services because I've been unable to get in touch…read morewith anyone. I've called over the past week and left three separate messages for two different agents, and I haven't received a single callback. This doesn't give the impression that they're very interested in earning new business. If my own employees handled potential clients this way, I'd be very concerned.

I've been with them for 20 years. I would be devastated if I had to change for any reason. Even…read morethough my account is very small potatoes, they treat me like a big time client, and have helped me feel secure in my dealings with them in every way. The office setting still has a lovely small-town feel, but their business dealings are top notch, up-to-date, high tech - the best of both worlds!

Dan is a real nice guy, the kind you can sit and talk to even if is not insurance. Helped me and my…read moredaughter with our car policies. Hope we are a customer for years. Went back to purchase a home policy and received rebate check for auto insurance(multi-policy discount) within a week.

Dan is very knowledgable and kind. He is easy to work with and he makes sure you have the coverage…read moreyou need. He's not pushy and makes you very comfortable. Dan is an all around good man and works hard to answer all questions and concerns.

I've always had prompt, friendly, and helpful service at Bill Russell State Farm. Whether I speak…read moreto someone on the phone, email, or visit in person, I am always treated with courtesy and respect. As I recently navigated acquiring and insuring a new car, for example, agent Tyler Janosik was consistently responsive, thorough, and upbeat.

Tyler was really helpful. He led me step-by-step, explaining to me how each part of the insurance…read morepolicy works, what they do and what options they have. He's been really patient with us for I'm not that knowledgeable about this topic. Which now I got to learn more about it through a phone call.

After being back in the area for a few years, I didn't think much about who I used for insurance…read moreuntil I had to replace my roof and learned that lesson the hard way. Having a local team that actually looks out for you matters. I was pointed to Jay and Moss Insurance Group, and I'm really glad I was. They made everything simple, walked me through the process, and ended up saving me money too. It's a night-and-day difference working with people who know the area and are willing to go to bat for you.

Crystal did a fantastic job for me with bundling my home, auto, and motorcycle. My existing…read moreinsurance company tried to hit me with a renewal of more than 3X's what I was paying. Not only did Crystal find me a better deal, it was cheaper than my original premium. My motorcycle insurance was nearly half what I was paying AND I got better coverage. Crystal really was great to deal with.

Fair price. Honest. Courteous. Professional. They made it easy for me. They have earned my business.read more

Brooke and Kimberlie are very knowledgeable. They were able to get us the coverage that we are…read morecomfortable with and fits our needs.

Dan provided great service. He's friendly, down to earth and provides good coverage for the cost…read more I have peace of mind now about my insurance coverage.

Dan provided outstanding information and is a straight shooter. Plus Erie is a highly rated, client…read morefriendly insurance company.

I have been with State Farm for over 40 years. First with Jane Fellers and now with Marla Rogers…read more What an amazing group of people to have at my back. They get to know their customers and treat them like family. There is nothing they don't do for their insurers. I would not even consider looking at another insurance group.

I was quoted one price, but when I went there again next day, the quote all of a sudden gone up by…read more30% when I was ready to pay and start the policy. A complete waste of time.

Bill has been a great source of information and guidance on all things insurance. He is honest and…read moredoes not try to sell you something you do not need. Bill is my first choice for all things insurance.

From the owner: I am a trusted guide in the scary world of RISK. I will help you have the right insurance at the…read morebest price.