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Benefit Cosmetics BrowBar

3.9 (71 reviews)
Closed 11:00 am - 7:00 pm

By appointment only

Services - Benefit Cosmetics BrowBar

Eyebrow services

Waxing

Benefit Cosmetics BrowBar Photos

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Reviews With Photos

Eyebrow tweeze
Jennifer S.

Millie completely reshaped my brows just by tweezing. She took her time to reshape my brows to fit my face and am blown away with how good they look!

1. What I asked for 2. What I usually look like after a brow wax 3. After benefit wax/ shape
Elizabeth A.

Don't go here. The customer service is non existent, I arrived to my appointment 8 min late to find out they took a walk in client so now I was shit out of luck after I left work to travel to midtown. If you have no grace period you need to state that to the customer. Or Maybe... call customer to confirm they are still coming before giving it away. If you don't honor appointments, DONT OFFER THEM. I asked to speak to the manager, was told she would come down and 20 min of waiting no one came. They finally fit me in upstairs after 50 min of waiting. I wasted an hour and a half here. it's a shame bc I'm a huge fan of the brand/products and was really looking forward to making the brow bar my new go-to for waxing. 2 stars because the technician was super nice, but the shape I got wasn't very flattering.

Asymmetrical, one squared, one rounded & tweezed at the top.
Janine D.

I grew my eyebrows out for 2 months in preparation for my birthday. I usually don't get my brows done, but because of the upcoming special occasion, I wanted to treat myself with a reputable brand such as Benefit, and I was also looking to buy new brow product too. I didn't request anyone in particular, trusting that all MUA know what they're doing & know how the modern day brows in 2018 are shaped, full & thick, especially working in a popular cosmetic section of one of the world's largest department stores in all of NYC. So I showed up to my appointment looking forward to giving my grown out eyebrows some love, I was set up with an older woman maybe in her late 50's, who was definitely nice, but seemed a bit **outdated** in terms of modern day makeup (You want to reflect the brand & product you promote/sell, right??). My eyebrows were waxed too thin from the center to middle of my brow, she also tweezed the inner section of the brows when she said she wouldn't, making my brows farther apart. My stomach was turning as I saw what she did, all I could think about was what a waste of time of growing my brows out, the $ I was going to spend on this wax, and lastly how I was going to draw back my brows to the thick shape I'm used to. I also must mention that my eyebrows came out asymmetrical, one is rounded and the other is squared, why would someone do that?! I was so embarrassed of the outcome I felt like the other associates with beautifully groomed shaped brows there were laughing inside cause I was paired with this woman that smelled like a cigarette ashtray, and how my brows looked like I came out from a 90's teen magazine. To make things less pleasant, she could not appropriately fill them in to improve the look/outcome of my newly waxed far-apart brows. I'm going to Sephora tomorrow to buy some brow product to get my shit looking decent. So disappointing.

After

Della is amazing!!! I moved back to NY about 3 years ago and hadn't found any place that I liked until my mother got her brows done by Della and referred me. I've been going to her ever since. She takes her time and lets u know everything that she is doing. Any questions u may have she is happy to answer and provide tips as well. She is very professional and friendly and makes u feel welcome. I highly recommend her!!

Victoria S.

Completely ruined my brows. I went in there will full brows and came out with two lines for eyebrows. It is going to months to fix this. The manager was helpful and refunded my money and tried to help but even she was in shock at the horrible job that was done to my eyebrows. No one wanted to do them in the first place and one of the girls had to beg someone so I should have known then to leave. Been to 2 other brow bars and never had this issue. Do not go there if you value your eyebrows or your face!!!

Brows shaped and filled in by Sydney at Benefit Macys HSQ.
Katherine M.

Tonight I got my eyebrows done for the first time at Benefit in Macy's. I work in Macy's and made an appointment with Sydney on the lower level. Sydney was so professional and knowledgeable. She made me feel comfortable and explained every step of the process. I have been getting my brows threaded for years and this waxing at Benefit was the best experience by far. Sydney filled my brows in and recommended the perfect product for me after the service and the sale was closed by Farhana. These girls know exactly what they're doing and I can't wait to go back :)

Our brow girl Adrienne!

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3 years ago

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2 years ago

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5 years ago

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6 years ago

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Thank you for choosing us! We are glad you loved your brows!!

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3 years ago

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8 years ago

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4 years ago

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8 years ago

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7 years ago

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12 years ago

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11 years ago

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9 years ago

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11 years ago

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8 years ago

Updating my review solely for Della. I think she has great customer service skills, does a great job and is worth seeing!

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9 years ago

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11 years ago

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8 years ago

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11 years ago

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7 years ago

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10 years ago

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11 years ago

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8 years ago

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8 years ago

My wax from Sabrina was awful. From start to finish the entire experience was terrible. Please save your time (and eyebrows) and skip it.

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10 years ago

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9 years ago

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10 years ago

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10 years ago

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12 years ago

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Ask the Community - Benefit Cosmetics BrowBar

Anyone know if Della is working at any other location while herald square is not open??? In desperate need of her services!

She was there once they re-opened but it seems she's no longer there since the last month or two. I'm trying to track her down, as she's amazing and no one has taken care of my brows the way she has. If you (or anyone else) knows where she is… Read more

Does anyone know if Adrienne still works here? I've been going to her for years but recently have not seen her around.

She went on maternity leave and haven't seen her since 😢

Don’t See Your Question? Ask Away!

Review Highlights - Benefit Cosmetics BrowBar

Sabrina has a great personality which is bar none, you feel confident about how you r going to look and feel when she is finished..

Mentioned in 18 reviews

Read more highlights

Uni K Wax - West Village

Uni K Wax - West Village

4.9(40 reviews)
1.4 miWest Village

I needed a quick wax before vacation and since I had a last minute work trip to NYC, I was under a…read moretime crunch. So when I looked up waxing services on Yelp and noticed that Uni K was nearby, with great reviews and online booking I was locked in! First of all, it was so happy to see that they had some same day appointment availability! Why that may not always be the case, some booking systems will still only show starting next day. I also loved that their menu had a lot of options, including more than one type of Brazilian to book. When I showed up to my appointment, I checked in and filled out some basic, new client information. I was then taken to my room with my waxer promptly after. They use hard wax here which many people prefer, but for me hurts the most. But I don't really care what is used as long as they're hygienic, quick, effective and will not spawn in-grown hairs. My waxer was quick, thorough and one week out...things are still looking good! As a bonus, first time clients got a significant discount which made me even happier about my experience. While my experience before check out was already excellent, that was just icing on the cake. Overall, I left very impressed and will definitely return again in the future!

I've been going to Pratima at Uni K Wax West Village for over 15 years and the service has remained…read moreconsistently top tier. She is professional, thorough, and makes every visit comfortable. The studio is always clean and the staff is welcoming. It's rare to find this level of consistency and care for so many years. Highly recommend!

Photos
Uni K Wax - West Village - Uni K Wax West Village Lobby

Uni K Wax West Village Lobby

Uni K Wax - West Village - Uni K Wax West Village

Uni K Wax West Village

Uni K Wax - West Village - Uni K Wax West Village

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Uni K Wax West Village

Benefit Cosmetics BrowBar - cosmetics - Updated May 2026

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