Kayla was absolutely amazing. She was so pleasant and upbeat. Did such a great job on my lashes. It was a great experience!

I have been going to Melanie for a couple of years and she is great. I just want a natural look and that is what she gives me every time.

I was in Bend for only a couple of days visiting family. Kailee was able to get me in for a lash fill that I booked online. She is very efficient and does excellent work. I have the best eyelash retention from her salon then I have ever had in Portland. read more

If I were to show up for my regularly scheduled hair appointment and some other stylist was preparing to cut my hair, I would have some major concerns. In fact, I would likely not stay. As a curious person, I would want to know what happened to my stylist - the one whose services I liked and whose personality and skills were a good fit for my needs. After all, I choose my stylist, right? So how are lash extensions different? Why would I establish a relationship with my lash technician just to show up one day and allow a different person to work on me. How would this person know what is particular about my lashes (some curl incorrectly, they are shedding right now, my lids do not like certain types of glue, etc.)? The idea that one could simply sub out one lash tech for another discounts that placing lash extensions are a skill set for which people need education and training. I get to decide whether that education and training is a good fit for my hopes and expectations for how I will look. Right?! Now, let's add COVID-19 to this discussion. I still limit my exposure to some degree. Those who work in the salon/personal grooming businesses touch others and work in close proximity to us. Although they have stringent laws and rules to follow regarding hygiene, exposure is still a risk. I have come to trust my lash tech, hair stylist, etc. because I have a history of observing their hygienic behaviors. How would I trust this with a complete stranger - especially if I did not know a stranger were going to work on me? This is exactly what I am pondering after getting an appointment confirmation text from Bend Eyelash Extensions trying to book me with an entirely new tech. There was no phone call, no attempt to reach out to let me know why they would want to schedule me with another tech. Where is the conversation with me about what type of service I might want and trying to fit me with a tech of my choosing? Nope, that didn't happen. Hey, Bend Eyelash Extensions, clients deserve choice. They deserve information. They deserve to feel special. You made me feel like a dollar sign. You have the right to earn a living, but considering you are in the beauty biz, you have a lot to learn about what women desire, deserve, and expect. A reputable salon would have handled this much differently. I don't know what happened with my lash tech, but I guarantee I would not be coming back to Bend Eyelash Extensions. I can wait and choose. Perhaps your service orientation does match your questionable location????!!! read more

These girls are sweet & I absolutely love how my lashes look when I leave But after wearing them for 10 years, I'm used to them lasting more than 1-1/2 to 2 weeks. Even when I do wash them and follow the protocol. But I'll admit, they do look great for a week or so! read more

I very rarely write reviews so this is a hard one. However, I feel like others need to know my experience to better understand this business. First off, it's cute and simple inside, so that was a plus. I've been getting my lashes done for about 6+ months now and I've never had this bad of an experience. My regular lash girl was out of town so I took to the internet to find a place to do my fill for the time being. I showed up to my appointment and filled out my paperwork. We went back to do the classic lash fill, and the appointment started out with the girl brushing my lashes out with a lash brush. She wasn't overly friendly, said the bare minimum the entire time. During the appointment she was continuously poking my eye with her tools and it was extremely uncomfortable. Additionally, she cut my natural lashes! During the appointment I was convinced it must've been a tool that just felt/sounded like scissors, but wasn't. However, the lady who fixed my lashes told me that my lashes were very noticeably cut. After the appointment she handed me the eyelash brush and told me to keep it. I left my eyelash appointment and proceeded with my day. My lashes looked fine, she did them more full than I had asked but it wasn't an issue. Like I said, I've been getting my lashes done for 6+ months and I've always used a brush to lightly comb out the tips of my lashes per multiple lash esthetician's orders. The two days after, I woke up to find the entire right corner of my right eye was bald of lash extensions. Luckily my natural lashes were still there. I was extremely upset because I paid $75 for subpar service and 2 days after my lashes are gone?! I called her to tell her and she told me that it was because I used a brush on my lashes and that I pulled my lashes off. Which didn't make any sense because I never got my lashes wet for 36 hours and only brushed them after the knew the glue had set. I told her how much of a inconvenience this was and she proceeded to tell me she wasn't going to fix them unless I paid for another fill! I was shocked and so upset that I didn't even argue with her. I found another place and told them what happened and they were shocked by my story and the way my lashes looked that they fixed my lashes for free! The lash lady said it was clear she was rushing and not using a quality glue. Since then, I've been to 3 new lash places all of which have said that yes I can use a brush on my lashes. I will not be returning here and I would not recommend this place. Go somewhere else where they charge less and care about their clients. There are plenty of other places besides here. It makes me bummed having to write this review but I don't want anyone else to have to experience the same thing I did! read more

Kailee does an amazing job with lashes. She is efficient and each of my fills takes a maximum of 60 minutes. I love her quality, dependability and overall work. I look forward to every fill and am always thoroughly impressed at the end of my session! read more

I got my lashes done only once before and they didn't look like what I expected and they fell out immediately. I decided to give it another try but find another place and I am so happy that I did! I called and Kailee was able to see me that day. When she handed me the mirror, I was in awe of how amazing and natural they looked! Even after a week, they look great. I have had nothing but compliments on them. Kailee has great attention to detail, she is super duper friendly, and extremely professional. I look forward to going back soon. Thank you Kailee for making me feel beautiful. read more