Tl;dr: If you can afford it, this is absolutely the place for your loved one…read more We had to place our mother in a memory care facility rather suddenly after an unexpected deterioration (after a longer slow deterioration of several years while she still lived independently), and we feel so lucky that Silverado Alexandria was able to find a space for her quickly. During a traumatic time, the Silverado team (especially Lindsay, but everyone we interacted with) was a rock for us, giving us guidance, comfort, and resources. They have every level of coordination available, and we leaned heavily on them for help in getting our mother in and settled. Dementia requires such a different outlook than most health care, and it was a relief to work with a team that 'gets it.' The facility is clean and more like a nice hotel than a nursing home. They have a lovely little outdoor patio, and are planning to renovate to create more protected outdoor space for residents next year. Rooms and bathrooms are nice, no complaints there. You can bring in your own furniture or use theirs. My mom, after going in peacefully (we told her she needed to be monitored for a medical issue for a few days) had a rough first week. She was very agitated the first day, and constantly called us for days. Through it all, the staff was so kind and respectful to her, and gave us advice on how to respond. The whole thing was of course very painful for us, but the frequent updates and communication and advice we received from Lindsay, Dana and the team went a long way towards helping us cope. My mom did start to settle after a couple weeks, and after a month was eating meals with others, participating in activities, and sleeping well. Now that she has been there for two months, I can honestly say my mother is looking younger than she has in years. She was miserable at home, lonely and confused and bored. Now, she seems so much less stressed, even standing up straighter, and there are even fewer wrinkles on her face. Though when we visit she still wants to go back to her old life (me too, mom), she is now safe, healthy, and has so much more stimulation and engagement than she did isolated at home. She got physical therapy to strengthen her against falls, she socializes with residents and staff, and they even go on outings to local parks or historical sites! The staff take her (and others) on walks in the wooded cemetery next door whenever weather allows. The way the staff interacts with residents is inspiring. Every staff member is trained to handle dementia, and they are all kind and friendly and respectful. I've learned a lot from them about how to react and what to say when visiting my mom. These people really care. I'm trying to include as much info as I can think of, since when I was searching for facilities it really helped to read accounts from others who had gone through this. The place is spotless whenever I've been there. They're in frequent communication (we can text or email Lindsay anytime) and solve any issues promptly. The staff seem well-paid and glad to be there. They have a concierge doctor you can use before/during/after transition, if needed, but can move your loved one to the facility medical staff whenever you're ready. My mom says the food is good and they have great cookies. (One of the activities they do each week is baking/cooking!) Thanks to Silverado, I'm confident that my mom is receiving the best care and quality of life she could possibly have, and I know they'll continue to be there supporting her (and us) every step of the rest of the way. It's expensive and self-pay, but if your loved one can afford it, it's the best place in the area by far.

Look no further ... we've been there, done that -- this place is the real deal!…read more For almost three years we cared for both parents with Dementia in our home - we had caregivers from big agencies, small agencies, independents and even our own dependents to help us. One year after my Mom passed away, we made the painful choice of moving my step-Dad into an assisted living/memory care community - and after visiting many different places ...well, we made the wrong choice! Go figure. We should've chosen Silverado... the great news is that he's there now! In December, 2019 we moved Tom from "Wrong Choice" Assisted Living Community to "Best Thing That Ever Happened" Silverado Memory Care after watching his physical and mental health spiral downward. When Tom arrived at Silverado he was catatonic, unresponsive, wheelchair bound and fed by hand; we weren't sure he would make it to the New Year. Who knew we were about to witness a Christmas miracle ... within ONE month - actually ONE week - Tom was back to his 'old self' -- walking, eating, laughing, thinking, solving, choosing, dancing, singing, engaging -- and oh ..even flirting {sigh} :) - Amazing how authentic care, true compassion and providing dignity and purpose can literally breathe life back into a soul. Grateful for all the angels at Silverado Alexandria Memory Care Community!

If you give me the opportunity, i could change 1.9 to minimum 4.2 stars. I have over 30 years of…read moreexperience as a DON and Director of Operations.

My grandmother had a short stay here as she passed away this evening. Fatima Kamara and Mayatan…read moreFontana were extremely disrespectful. I was attempting to reach a family member on my personal phone to let them know about her passing and Mayatan yelled and me and put her finger in my face. Her supervisor attempted to lecture me and interrupt family conversations that we were having in person. I explained to her that I wasn't addressing her and to give me a moment to finish my conversation. She responded with "good I don't want to talk to you" along with other rude language. Additionally, my grandma was here under a week so we were not able to bring any of her belongings. As I was checking drawers I found them full of hair and trash that did not belong to my grandmother. The bath tub in this room appeared to have dried blood which again couldn't have been my grandmothers since she was already in her dying stages. The walls were dirty with what appeared to be urine under the sink. The conditions and cleanliness of this place is disgusting. The rooms were hot, their a/c doesn't seem to work in some rooms. Electrical issues everywhere. Do your loved one a favor and do not bring them to this place

We have lived in an Independent Living condo here at The Jefferson for eight years!!! The location…read morein the heart of Ballston is fabulous. We walk everywhere. And the community here is terrific. We have met so many lovely people who all seem genuinely fond and supportive of each other. There is a huge array of activities and also things like free bus trips to museums, theaters etc. And we're one block from the Metro. love it here.

Just do not do it unless you want incompetent care, few nurses and an Administration who is NEVER…read moreresponsive. My loved one was bedridden and they took away his call button, clearly in violation of state law. Try, just TRY to get your medical records...won't provide them and snarky charge nurses on weekends. Along with absolutely NO discharge instructions for. a critically ill person. SEVERE threats for nonpayment while our case was on appeal.... violation of medicare. PLEASE DO NOT DO THIS TO YOUR LOVED ONE.

Vitality Living Arlington is an amazing place. I toured MANY places and hands down, this was my…read morefirst choice! We moved my dad into Vitality in September. The care and attention he has received has been excellent. The administrators and all the staff are so attentive and comforting. In addition, what makes Vitality so very special is the environment -- this is a vibrant place with so much going on! They have activities for everyone. They embrace each resident at the point he/she is at and engage them in activities. Lastly, the Vitality team also supports families as they go through these life transitions.

I could not be more pleased with the respite care and support provided to my friend. Thanks again…read moreto all the attentive staff.

I have many years of experience with Goodwin House Bailey's Crossroads. My grandparents were…read moreresidents there for many years, first in independent living, and later in skilled nursing. My parents moved there about 12 years ago when my mother's Alzheimer's was making it too challenging for my father to care for her. He moved into independent living (where, at the age of 90, he is still living with my stepmother), and my mother moved into skilled nursing. She received wonderful care there and was treated with respect. When she passed away, the staff on her floor cried and showed us great compassion. One of the things I'm most impressed with are the many activities planned there. Recently they had a Moroccan festival, where they learned about the culture and customs. They had Moroccan food at dinner that night, and they even brought in belly dancers. The units are nicely appointed and maintained. The entire building and grounds are lovely. The staff is friendly, making a point of getting to know the residents. It's comforting to know my father is living in a place where he is safe and will be well cared for.

If you want your family member living in a place where they aren't taken care of and every week…read morethere is a problem then chose this place. It's enjoyable to every week have to question what they are doing there. It was unreal the the excuses, the stupidity and incompetence of people on all levels there from the director of the entire place down to the hairdresser and telephone operator. You could never get anything done by calling just once it required follow up after follow up. It's all very glossy on the outside but it hides rottenness. Ask for information on what services are provided in assisted living they can't provide you with one. *See Angies list for similar experiences as mine. * They like to blame family members for being difficult because you expect the nurses to do their job. For example bathing, clothing not on backwards, proper medication, getting the person down to get their hair done, being treated with respect by physical therapy. Doctors who can't call you back, who have medications being refilled at all different times and amounts. If you want to put your entire fortune down with this place and then continue to pay $5000 a month as well for a place that doesn't have enough staff or proper oversight, management, or procedures come here. Oh, and they also like to use the excuse -- well you know it's the memory - using that to blame or make excuses for their staff who do not do their jobs. One time my family member was waiting for the hair dresser to come pick her up. She say and sat. Thevstaff ciuldnt take tge time to see her sitting on the couch there and tell her they werent coming. The whole management of assisstedbliving which is full of memory issue people is confusing bevause there is no oversiggt, lead nurse, lead manager actively making sure things are done right. And i dont think there thirld world staff is trained well at all in how to deal with memory issue patients. And as for doctors they misdiagnosed what was wrong with my family member giving her medication that made things worse. It's not a good place.

Don't know about the place but an excellent leader here, formerly from Asbury Methodist Village…read more Asbury Methodist Village is now led by hated narcissistic female leader. Many leaving Asbury to join old boss here or elsewhere.

Plus two stars for the administration's response to the pandemic. They've done a commendable job…read moreand I'm grateful that my mom and her friends and neighbors are safe and well.

My daughter and I enjoy visiting my Mother at the Landing; we particularly like eating there thanks…read moreto the Dining Room Manager Anita Acharya. Anita treats both residents and guests in a kind, compassionate and patient manner. She handles difficult situations expertly and resolves problems quickly and easily. She has managed the transition to a new chef/management team smoothly and she ensures that her entire staff treat everyone with respect and dignity. She is ideally suited to her role and represents the best of what assisted living/care should be!

Went to a networking event yesterday sponsored by the Alexandria Chamber of Commerce…read more I thought "The Landing" was the name of a restaurant and as I approached this RESIDENTIAL neighborhood I had to double check my GPS to make sure I had the right address, because the facade looks like an apartment building. Maybe a hotel? Turns out, this event was hosted on the rooftop balcony party room of a...wait for it... senior living community. Huh??? This is not your average senior living community with the old carpet, weird smells, poor lighting and 1970s library furniture. No, no, no. This place is super upscale. Could easily be a new apartment building in some hipster neighborhood. Apparently they opened four months ago and they are in a marketing partnership with the Alexandria Chamber to help promote their facilities to seniors 62 and up. They have three restaurants, a game room, a movie theater, pools tables, wrap around panoramic city-view balcony, and a bunch of other stuff that would make anybody not be too upset to live here - regardless of age. The food was provided by the in-house chef, who made an appearance on season 2 of Pitmasters. He prepared some lobster rolls, quesadillas, and three signature drinks for all of us mixer guests. I went back several times for refills + more food, lol. They had a full bar too. Not that I plan to hang out here, but I wasn't mad at the networking, the views, or the food.

Sunrise is an acceptable, corporate, cookie cutter senior living community. They operate these…read morefor-profit communities in several states. They excel at offering well-designed and clean facilities aimed at adult children looking for a safe place for their aging parents. Once you look beyond the sales pitch, you will quickly notice not everything is as it seems. The advertised teaser rates are for a compact studio without any services. Once they determine your "individual service plan" you can except to pay at least 2.5 to 3 times that for the monthly rent. Those fees will only increase over time and faster than the inflation rate. Make sure you are budgeting accordingly. Staff are friendly and engaging with residents. Meanwhile, management is operating on tight budgets and unrealistic corporate metrics. Expect frequent staff turnover. If your loved one is flexible, and engaging, they will be more likely to make friends and feel a sense of community, especially if family is not nearby. Meals are not as appetizing as they could be as they are required to cut corners to stay within their strict prescribed budget. The "vibrant" community doesn't feel that way given their dismal activity choices, but it looks impressive when touring the facility. Lots of repetition and "free is a good price" when you are sacrificing wellness for corporate profit. Sunrise functions like other for-profit senior communities. I encourage you to do your due diligence before making a decision. There are lots of considerations and just make sure you are fully educated and have answers to your questions in writing prior to agreeing to place there.

Can I give 0 stars?…read more I visited the Memory Care of this facility and left so discouraged for anyone that has to live there and for the future of elder care in this country. It was so apparent that Sunrise is hyper-focused on money and not care. Ads inside the Memory Care living room for their insurance services, a giant check written to the "resident" when you walk in the front door, for $2000, I guess promoting the sale they have going on. Not once was the focus on what was best for the resident with memory care, or how they will make life a little easier for the care giver. Zero compassion. The person who gave my tour, Paul I think, continued to refer to me and introduce me to the staff by the wrong name. He also could not remember if I was looking for my mom or grandmother. Little details being missed like this make me concerned that keeping my mom safe is going to be a challenge. I really am not trying to be funny when I say this, but I felt like he was trying to sell me a car. He didn't act like he had any passion for the residents or the care of the elderly. He was following a script and using sales pitches that were outlined for him by Sunrise corporate. He even hinted at putting in a holding deposit to lock in the 15% discount they had going on. For those wondering, pricing is based on the level of care they determine your loved one needs. It is also based on the size of the apartment, and amount of pills they take. The rate ranges pretty significantly per month for these differences. They can also reevaluate at any time they want to, although he couldn't really explain when or why they would. When I asked about staffing ratios no answer was ever given. He continued to run around the question telling me it depends on need. I asked several times what that meant and still no answer was given. He couldn't even say that they meet state requirements. This was when I knew I would not have my mom live in this community. Another red flag, they do not have a nurse in the building 24/7. They have a nurse on call after hours, for anyone doing research this is not a good thing. This means that at any time something goes wrong when the nurse isn't in the building the care team will just call 911 and have them go to the hospital. For anyone that knows anything about Alzheimer's or Dementia a hospital visit or stay for someone can be devastating to their mental and physical well being, moving them further along in the disease much faster than they would have other wise. Laundry and house keeping once a week, a lot of places provide every day laundry, as memory care residents like to wear the same thing regularly, and house keeping 3 days a week or more as needed. When we visited the memory care unit, the bragged about activities calendar was not being followed, instead the residents were not engaging with anyone, just sitting around watching TV which I found very sad. Furniture had stains on it, and the fridge looked like it had been kicked in. The model room we saw smelled like there was a natural gas leak, and when I mentioned that, it was ignored. The rooms were pretty large, private bathroom, and mini fridge and counter to look like a little kitchen, but no appliances. Contrary to other Memory Care unites that provide studios so the residents are encouraged to not spend a lot of time in their room and engage in activities. Hey but at least when we left we were given a chocolate cream pie. I understand that paying for assisted living and memory care can be a challenging thing for many families but Sunrise doesn't seem to even offer a decent price for the lack of services they provide so I would continue to do your research and find a place with a flat rate that is a little higher but where they will focus on the right things, you and your loved one's well being

Had a great experience until Nurse Lydia took it upon herself to try to force my mom and myself to…read morerelease my dad early from rehab (with no notice or consent from either of us). She literally told me that I personally claimed I would take on the responsibility of caring for my father who broke his hip and had a replacement two weeks ago. Two weeks ago! I asked her to furnish evidence that myself or literally anyone consented to moving my dad out of their rehab over two weeks early from his announced discharge date (04/22) and she could not. She couldn't furnish proof because no one did. Instead of admitting fault, she doubled down and tried to force me and my mom (who literally had a stay cation planned and aren't even around to do this even if we wanted to, which we adamantly do not) to take him home early and against our will. This has been an appalling and traumatic experience that Nurse Lydia alone caused. Let me repeat. Instead of respecting the wishes of the family responsible for the patient - who are unwilling and unable to provide the required in home care for a family member who just broke their hip **barely two weeks ago** she tried to continue to try force us to take the patient on against our will. Before this even happened, The fountains has been notified and made aware on multiple occasions that myself and my family are unwilling and unable to provide the level of care my dad requires (Tier 4 - far and beyond any reasonable person can handle on their own). Nurse Lydia could have taken the very basic steps of asking literally just one person to verify that my dad even had a safe place to go himself. She refused to do that. She literally refused to verify a single person was willing and able to take my dad in before literally helping him pack his bags to leave. Appalling, sickening and DANGEROUS behavior from a nurse bound to doing no harm. I actively fear for my father and my mother's safety as long as they are under Nurse Lydias care

My Mother was a patient in the skilled nursing unit from mid April 2022 until mid June 2022 the day…read moreshe died at the Fountains at Washington House from cardiac arrest. The skilled nursing unit did not have a (AED) automated external defibrillator that could shock the heart into beating again. The director of the Fountains at Washington House Darnell Jenkins stated that The Fountains at Washington House was not required to have one. He provided no further explanation, so through my research I found out that neither Medicare or the Commonwealth of Virginia Department of Health requires a nursing home or skilled nursing facility to have one. How sad is that! A nursing home and skilled nursing facility without a defibrillator is a sentence of death if an elderly patient goes into cardiac arrest. I guess their so called crash cart was only viable as a refreshment cart for the nurses! How about a big corporation like Watermark Communities going above and beyond the bar? Thats asking too much! They are about saving a shekel or two. If you value the life of your loved one stay clear of Watermark Communities. From Director Darnell Jenkins that could not even call my family to express condolences, to Cynthia Antoine a social worker that only provided 1 regression/progression meeting in 2 months, and some nurses, that lacked compassion, expertise, and caring attitudes led to my Mother's early departure in this life. I pleaded with the nurses to call the doctor or nurse practitioner to see my Mother and they always remarked they would. It was only unfulfilled lip service. In retrospect I should not have asked the nurses in a professional manner, I should have insisted and waited until the nurses called the doctor! Hounded them until the task was completed! But should I have too? That is why my Mother was in the skilled nursing unit and entrusted in their care! I have learned a tough lesson: "TRUST NO ONE". The exceptions to the lackluster care were the Physical and Occupational Therapists as they all did an exceptional job!