Earlier this year I was trying to figure out what insurance was best for me. This guy really helped…read moreme out. He knew his stuff and wasn't afraid to tell me if he didn't know the answer to a question because he seemed really excited about researching it. I'm so grateful to have found someone with such patience and passion for what he was doing.

From the owner: Insurance is confusing, please let me help. I am happy to help you research and find the plan that…read moremeets your best needs. And it's FREE, so why not? You are more valuable than you think. Get insured. Stay insured!

This company is the absolute worst company i have ever had to deal with! Was rear ended by a person…read morewho was insured by this company. This accident occured on Dec 23, 2019. It is March 6, 2020 and i have yet to receive payment for damages. I have made repeated calls. Claims adjuster will not return my calls or even answer them. Police report says other driver was at fault. I have done everything on my part, still no return call. All I want is to get my truck repaired and i sit and wait. Next call will be to the BBB.

Lee Henry is a great insurance agent and a good guy too. Not only does he work hard to get us a…read moregreat price, but he also helps us to understand what coverage was right for us. We feel really great about working with him and he's a kind, funny person too. I would definitely recommend him!

From the owner: Our Crossville Farm Bureau Insurance agency is here to help you for all of your home, car, life,…read moreand renters insurance needs. Contact us today and find out why Crossville turns to us for insurance and award winning customer service. Farm Bureau Insurance of Tennessee has agents in more communities than any other insurance company. We cover more homes and autos in Tennessee than any other insurance company and we are one of the top writers of individual life insurance policies in the state.

Awesome customer service! Great location and prices. Very friendly staff! Go see them for all your…read moreinsurance needs.

The best ! Have both my auto and home insurance here . Danielle is always there to answer my…read morequestions and help in any way! All the girls are friendly, professional and helpful.

Amazing agency that I have done business with for many years. Promptly answers all questions. Any…read moreclaim we've had to make has been professionally handled. Holli is the best!

From the owner: In business since 1940, the Lester, Greene, McCord and Thoma Insurance Agency knows how to save you…read moremoney on home, life, health and auto insurance. Our top priority is to develop professional personal relationships with our clients, allowing us to grow with you. Please feel free to contact us with any questions you may have. We have changed since 1940, but we remain cemented on a firm foundation of commitment to the citizens and businesses of our community. We have a deeply rooted tradition of providing our clients with the right coverage at the right price. As the insurance source for over 4000 individual and business clients and a proven track record with 75 years in the insurance business, we have developed very rigid criteria for ourselves and the companies we represent. Our company is well represented in practically every aspect of our community. In 2016, E.B. Thoma and Son Insurance, established in 1910, merged with Lester, Greene and McCord Insurance. Combined the two agencies have provided over 180 years of service to the Tullahoma, Tennessee area and surrounding counties.

Unfortunately, I am looking for a new agency this year. I bought my Travelers Insurance…read morehome/auto/umbrella policies here since 2020, but I will not return. My homeowners premiums increased in 2025 by 40% with no explanation or concern from Atlas. In July of 2025 I received a notice letter from Travelers notifying me that my homeowners policy would renew in August 2025, but the deductible for hail/storm damage claims was increasing to $2,500.00. Presumably this was due to hail damage roof claims in my area. The next month I became aware of hail damage to my roof and filed my first ever homeowners claim. Travelers denied the claim due to "wear and tear" ignoring photographs of hail damage. Travelers has now denied my appeal of the claim even with a public adjuster and an independent report showing multiple areas of hail damage. Several other homes in my neighborhood have had recent roof replacements due to hail damage. Other companies covered those claims on roofs the same are as mine. At the follow-up inspection for my claim appeal, the adjuster said he would "try to get it right this time" to get my claim approved. It was promptly denied again claiming vague "wear and tear" excuses. From my work expertise in the insurance industry, I know that brokers/agents can assist with claims if they want to help and keep your business. Atlas Insurance has taken no action to assist with this claim or support me in any way. They just assume they will continue to get my business and couldn't care less about my claim when I actually need coverage. Because I filed this valid claim that was denied in bad faith by Travelers, I will now be required to replace my roof out of pocket before I can change insurance carriers (and brokers) later this year. I have also never received some of the policy premium discounts that I was promised when I signed up with Atlas in 2020. Hopefully other people have experienced better treatment and service from Atlas and Travelers.

I am very loyal and do not change insurance companies very easily. However, I am loyal to those…read morewho are loyal to me and when I came to realize that my previous insurance provider did not have my best interest at heart I began my search. Eddie Penagos earned my trust and my loyalty. I have better coverage at a rate that is consistent with product quality. See if you agree in your own case.