Great service & affordability! It's nice to work with someone local when dealing with insurance.read more

Please note that I was forced to check at least one star. They don't deserve this one star. My…read moreparked car was hit by someone who had insurance with Progressive. It took five days before Progressive would approve a car rental. They told me that they arranged a rental car for me with Enterprise. When I called Enterprise, I was told that I would need to wait another five days before a car would be available. It appears that Progressive and Enterprise are negotiating over the cost of the rental. Today, I am told that I can have a car tomorrow. (There is no guarantee that I won't be given another story tomorrow.) The problem is that I need to leave my home prior to the time that Enterprise opens. I requested the procedure for being reimbursed for Uber fees. I was told by Progressive that they will not reimburse transportation charges. Therefore, I must stay home until Progressive and Enterprise decide to provide a car for me.