Walked in the door. Not greeted or even offered help from the man seated at the help desk. Looking…read morefor a specific item and to make things worse, the man acted completely bothered by us even asking a question on where to locate an item in the store. Everything way overpriced. Will not be returning.

Karls aggreed to convert my gas stove from NG to propane as part of the purchase of my appliances…read more It was clearly stated on the receipt. When it came time to do the conversion they wanted $200+ additional dollars stating their techs neded to get paid. I had already paid $12,000 for the appliances. Dont trust these crooks regardless what it says on the receipt. I have had nothing but problems with them.

Love this furniture store! Have purchased a couch and most recently an ottoman. Janet is wonderful…read moreto work with. We have recommended this store to relatives who live in Wyoming and they also purchased furniture from Legends & Legacies. Customer service is excellent and they stand behind their products.

We just moved in to a new house and we're thrilled to find this place! Beautiful, unique quality…read moreitems. We furnished 2 bedrooms, dining room, bar and also found awesome decor and lamps. So refreshing to find something unique in a "furniture store". Prices are consistent with the quality of their products - pricing of some items even compare in price to low quality items in big chain sores but here you get solid wood and unique style. Delivery guys are awesome too. Love this place!

This isn't just shopping for cool treasures, it's an EXPERIENCE!!! Our family had a blast!! We…read morecould've hung out all day!! Max has something for everyone! A MUST stop!!

My honest to goodness favorite place in Sturgis…read more And Max is my favorite person, he also has super cool stuff to look at and take home.

Absolutely stunning, one-of-a-kind furniture. Beautiful high quality items. I love this store,…read moreworth a stop (right next to the wine shop!)

Purchased a mattress set (full). I needed the bed for the next day. The mattress set on sale was a…read moresoft, plush and would do for my guest bedroom, the price $359 for the set. I was going to haul my own purchase. Upon receiving my purchase out back on their loading dock in the alley, the mattress looked thin and half the thickness of the floor model matrress I purchased. Sure enough it was a thinner mattress the staff tried to sell me at the "plusher" mattress cost!! On a time crunch, I just accepted the reimbursement of the difference $53. Now that Ive slept on it, its sunday, the store is closed, i feel i paid too much for the mattress I settled for! ...I am not happy with my purchase! So beware! They will try to pull a fast one on you! Check your merchandise well!

I was so excited that they offered home estimates for window treatments. I made an appointment and…read moreshe never showed up or even called. We are very disappointed in the service.

This store has great customer service from one end to the other! I was asked several times if I was…read morefinding what I needed. At the checkout the cashier asked if I had found everything and would I like some help out with my purchase. You just don't find service like this anymore. I really appreciate all that this store has to offer.

Great customer service! Called to check on sale item and got immediate response. Bob in automotive…read morefound the item and held it. When I got there, it was on a cart ready for me to go. As I was pushing it out, another guy asked if I needed help loading and was also very helpful. You will go long and far to find better customer service than what I experienced here! Highly recommended.