Very accommodating. This will be my second time using them - they make hosting a party very easyread more

My sister had a rental agreement since April. My niece's 15th birthday was yesterday and they…read moredidn't show up. They were super unprofessional. They told us that 2 workers were sick and they were behind on orders. That's understandable UNTIL our guests started to arrive and we had no tables or chairs. They claimed to call us to "let us know" that they weren't going to make it which is false because I had 3 separate people call and it went straight to voicemail. Also my sister sent them 5 emails with no response. She had trouble contact them for a month straight.

We had such a wonderful experience with Ideal Party Rental Services! From start to finish,…read moreeverything was absolutely perfect every time. Exactly what we needed for our events. We have used them in the past and will continue to do so for future events. The entire process was smooth and stress-free. The team was professional, friendly, reliable, and made sure everything was set up perfectly and on time. Their attention to detail and customer service really stood out. Quick and professional responses. We couldn't have been happier with the services we received. I highly recommend them to anyone looking for quality rentals and a company you can truly count on! Thank you for helping make our events so wonderful! We will definitely use you again!

Look no further! This is the best place to order all your party needs!…read more I ordered an inflatable bounce house for my daughter's birthday from Ideal Party Rental Services. From start to finish, it was easy and the owners were extremely friendly and professional. My daughter said it was her best birthday ever because of the bounce house. That's the best review possible!

Ashley helped us get together everything for our wedding and made the process super easy overall…read more During a crazy wedding time a lot of vendors are checking in all at once, but Ashley had everything already in order for us, which made it nice and easy. They were even able to set up super early, which took that pressure off our mind. Loved the process!

I am not surprised that reviews about this company are not readily available. They were awful to…read moreme! I sought their services about 2 & 1/2 months out from a "small-moderate" size event (80) located across the street from their Gurnee location. Initially, Monia, the consultant, sent me the information I requested and as my inquiries increased so did her lack of response to me. After finally speaking with Monia's assistant, she was able to follow through with my request to view the glassware I was interested in. Monia emailed me and told me the glassware would be available for viewing on Saturday. I responded to ask if there was any time that was better for her. I, of course, did NOT receive a response (as I had become accustomed to) so when I arrived to see the glassware on Saturday as directed, Monia had absolutely NO idea where it was and spent the next 20 minutes searching for what had been placed in the cabinet in the show room. This is a testament to Monias investment in my affair as well as their level of communication with one another. When I asked Monia about the various emails I had sent without response she failed at true business acumen. She made up excuses.., she was sick, she was out of the office.., she was sorry. Really? In the end, I was sent a quote with extraneous costs that were never discussed. The old "switch and bait?" When I questioned them Monia told me that "things have changed". I attempted to appeal to the fact that I had the terms in writing from emails I had exchanged with them but I was told that "it has changed". When I asked to speak to "her boss" whom she referred to as the one making decisions, she again went down the "excuse path"..., he was not in either location, he did not have an email address or phone number AND..., drumroll please.., he was "going out of town!" The icing on the cake!!! To speak to her integrity, Monia told me that I had started the process "months ago" and that she had weddings that start planning a year or two out. Does this make sense to you? Is she saying that she CAN honor information provided by AAA TentMasters that is older than 2-3 months? But she CANNOT honor information provided within the last 60-90 days? I'm confused! I realize that AAA has been in business for a long time and I'm sure that they do well with their BIG events. However, for us little people just looking to have a small to moderate size celebration, I have to say that they CANNOT do it! Certainly Monia is in over her head and if the owner truly cares about what happened to me, I would've expected to hear back from him by now.

We had a great experience using Bounce the Block to rent a bounce house/slide for my daughters…read morebirthday! They were very responsive, professional, and friendly! Thank you for a wonderful experience!

ZERO STARS!!!!!!!!!!! By far the worst experience with any…read morecompany. Don't believe the previous post or the review on the website. I can tell my friends to leave a fake review too fyi. First off, the lack of professionalism by this lady is extreme. My husband and I. Pretty much my whole family was monitoring the weather for an event I had planned for my sons birthday. The policy stated no refunds if paid in full. Got it. And goes on to say that in the event of hazardous weather conditions the even would be cancelled. Money refunded (deposit is that is ) or credit. Never did I get a call responding to my messages about the upcoming weather conditions. I even let the lady know I would leave it her decision The NIGHT before I get a message stating that the weather will be fine and the equipment would be delivered at the scheduled time before 12 noon.... Paid the remaining balance and planned to host a family event. At approximately 10:59am the next day I get a message from her number which now is an automated service , stating to shut down equipment due to DANGEROUS weather conditions. I didn't even have the equipment yet and when I called two different numbers no one answered !! I proceeded to text the number advising that I don't want the equipment delivered if I can't even turn it on ! Immediately I get a text stating that order has been canceled then proceed to get an automated message stating that I have a credit for a future event!!! This lady took the remaining balance, considered paid in full knowing that the weather would be bad and is now trying to hold me to her bogus contact. Not only that ... she was soooooo busy she couldn't even give me a 5 min phone call to resolve the crisis I was having. Claimed to be so busy with another event , proceeding to send messages stating she'd call in an hour. Never did. Yet had all the time to send emails cutting and pasting sections of the contact to fit her narrative !! Even highlighting !! Never even called till the following Monday !! Then to call her back to realize she's not even going to give me the consideration or even the courtesy to pull over and take me off speaker or even roll up the car windows. Like I said to you before !! Shame on you ! The last thing hard working families is another scammer , scamming $500 + like this lady!! Cause apparently as long as she gets her money don't matter if a bunch of first graders get blown away with a jumpy house. Disgrace !! Be careful seems her family is in the business of selling anything to get a dime. Never have I ever wrote a review or went to BBB But this is by far too much !!

Highly Recommend!! We were so pleased with Jumbo Jump Rental - their prices were competitive, their…read moreequipment was high quality and the staff was friendly and responsive. I worked with Eren throughout the process and she was very kind, responsive and well-informed. The set up crew was efficient and professional as well. We have already recommended their services to friends and intend on using them in the future! Thank you Jumbo Jump for helping make our party a success!

I found Valentyna through word of mouth, and I'm so glad I did. She did an amazing job with the…read moreballoons for my sister's baby shower -- the colors matched the theme perfectly and her work was so creative. For the amount of time, effort, and detail she put into everything, she honestly did not charge nearly enough. I was expecting to pay much more, and even if she had charged more , it would have been worth it. Everyone at the baby shower kept asking who did the balloons, and I was happy to share her information. I will definitely be using her services again in the future and highly recommend her for any event -- she truly does it all and her work speaks for itself.

When looking for event or party balloons, it's so great that I've now found someone local and so…read moreeasy to work with. I recently had an event that I needed balloons for and was able to reach out to 5 Balloons. As a fellow DIY-er, I've considered just making the balloons myself, but remembered how many balloons it would take, the tying of balloons, the labor to set up and more, it was just a huge weight off my shoulders to get someone who's craft is actually balloons. When I called, we talked about the date and inspirations that I had for my event. She asked questions about the location, and set up times to ensure that she will be able to meet the needs I needed for my event. On the day of the event, she showed up right at the time that we communicated, and her work exceeded my expectations. Folks were taking pictures with the balloons all night, and we even kept it up for others to enjoy for a week or so after. All in all, they were great with communication, and delivered exactly what we talked about. I can't wait to work with them again for upcoming events.

If could give 0 I would. Terrible customer service. Spent 100,000 of thousands of dollars renting…read moreover the years just sad to see this culture and staff at a business is horrible. Do not recommend. Thank you for the business over the years but I'll take it elsewhere.

STAY FAR AWAY! I should have read the other reviews, clearly they are running a very shady…read morebusiness with intentions of stealing from their customers. I rented a steer skid and auger attachment for a day to be delivered on Sat. at 9:00am and to be picked up on Sun. at 9:00 am (very clear on my paperwork and from the calls with Don and the guy who dropped the rental off). I attached the section of the invoice that shows the pickup date to the review and just blocked out personal details. On Sunday they did not pick it up by 10am, so I called them and the phone just rang and rang with no answer and no answering machine. I tried to call over 12 times from 10-3:00 pm and all I got was a phone that rang and never answered. Finally, I called and left a message at their algonquin location since they at least had an answering machine. Then on Monday the manager Harley called me to see how long I wanted to keep the rental and I told him it was supposed to be picked up yesterday and I tried calling even though I never was told I had to and he wouldn't even let me speak before he started berating me. He said I never called, and they told me I had to call even though I did but no one answered. He just kept yelling at me and said he was just going to charge me for the extra day the $600 and said I was banned for life. He even changed my invoice to show the pickup day on the copy I signed from Sunday to Monday. When the guy picked up the unit he even said they were supposed to pick it up on Sunday. I will fight this with my credit card company but he essentially charged my debit card without permission and fraudulently. I would stay away and use anyone else unless you want to deal with this unreputable business. Please read the other negative reviews...I wish I would have.

Taylor Rentals came highly recommended and sure enough, they were great! They came the day before…read morethe party and set everything up! The two young men were hard working and friendly! They came the day after the party and took everything away...seamless!

It was an excellent experience. Staff was exceptionally helpful and knowledgeable. it was one of…read moremy first rental of dishes. They were clean, well packed and they went out of their way to load them in my car. I had to change the number twice and they were accommodating.