We visited the Bellagio Garden Conservatory. It was fantastic. This garden is artistic, clean, some of the most stellar art work I've scene. I started taking pics but our photos could not do the beauty of this place justice. We then visited the art museum which was awesome. read more

See all

We were comp'ed and it still wasn't a good deal Bellagio First Impressions Lobby was extremely crowd, long lines to check-in, no one managing the madness in your lobby. We had to fend for ourselves. Pretty lobby Room 3/10 - Cleanliness was not up to anyone's normal standards, definitely not ours. Toilet ran for over 4 hours even after four phone calls over a period of four hours. I made many calls and personal visits to your front desk, concierge desk and even had to ask for a manager (Tyler) to get this resolved. The AC unit right by our bedroom door knocked 24/7 throughout our visit. Guess your housekeepers didn't notice the loud toilet or AC unit (I have included video clips for you to share with them) Noodles Restaurant 10/10 Good food and service was excellent. Staff went out of their way to make sure we enjoyed our food and it was to our liking, even brought out different types of hot sauces and hot chili oil. Yum Cashiers Cage 6/10 Some of your employees seemed excited to ignore PLATINUM members repeatedly. Even your other cashiers noticed that behavior and even apologized for it. You managers need to get pay attention and manage this unacceptable behavior. Your platinum customers even discussed this while waiting in line. Rewards Desk 10/10 Probably the kindest and most helpful people you have working in your establishment. Great job. Prime Steak House 10/10 Except for the front desk lady who checked us in on Mon Dec 11 at 6:30pm who was rude, pushed us aside and made us wait for 20 min, the experience was otherwise exceptional. We had a VIP reservation, and had requested a window view. She told us we would have to wait at least 30 min. However, another lady seated us within 15 min at a beautiful window table, and the evening was amazing. Our first time in Vegas and it was perfect. Your restaurant staff were phenomenal. Cannot say enough on the great service and food. Highlight of our stay. Front Desk 10/10 Exceptional Staff. Another highlight of your Casino. These people deserve raises. They work so hard. One last concern: Went to see the fountain at 4 pm, loud speaker said technical difficulties, disappointing on top of many other issues on this day, went back at 6 pm to find they blocked the sidewalk without explanation and when I asked your security staff all they would yell at us was "go find another spot to watch from". Zero customer skills. read more