Made sure we were informed, well taken care of, and then crafted our dream engagement rings. From…read morethe moment we walked in we had a positive experience. Riley and the team are a dream.

Carolyn was so helpful with separating the good from the not-so-good jewelry from my Mother's…read moreestate to get those pieces together for appraisal. I highly recommend this business!!

I had been calling all around town, trying to find a jeweler who had a handheld XRF scanner for…read moretesting metal purity without damaging the item, as I had several large silver pieces to test. Sure enough, Burnell's owned one. Emily was wonderful - she was extremely professional, helped me quickly, and got me the exact information I needed. Surprisingly, she didn't charge a dime for the service. I had never been in their lovely store before, but after this experience, I will be heading back to Burnell's the next time I have any fine jewelry needs. Highly recommended- friendly, excellent service... do yourself a favor and stop by!!

I am so disappointed and sad. I have had my solitaire ring for almost 20 years and have never had…read morean issue or a problem with it. Thursday 2/8, I had my ring cleaned at Burnell's Fine Jewelry and Design and within 30 minutes of leaving their store, the stone fell out. I called the store and they would accept no responsibility or help. We searched everywhere---my car, the driveway and the garage. Cannot find it anywhere. I will not buy anything else from them and I hope they will be disappointed when I do NOT buy a new solitaire from them with the insurance settlement------a 5 figure settlement. Beware people.

I had a really great experience working with the ladies at Powell! They were honest, super…read moreknowledgeable, and never made me feel pressured at all! The selection was really great, and they took the time to answer all my questions. Fantastic customer service from start to finish, and I really appreciated how easy and stress-free they made everything. I'd definitely recommend Powell!

I have been in high end customer service for over 30 years. Never in my life have I been soo…read moredisappointed in the lack of service we received at Powell Jewelry. With a full staff of at least 7 on a Saturday, no other guests in the store. They were rude, snooty, inconsiderate & were not interested in making our visit pleasant. They did nothing to ensure to keep our business. We will not recommend Powell Jewelry to anyone for anything, in fact we wil do everything we can to discourage someone from shopping there.

I cannot say enough good things about this business. From the customer service to the products they…read moreoffer, they are top notch! When you shop here they make you feel important and special! They go out of their way to help you find the perfect item! They are truly a gem in Wichita!

I like this store. They provide great service. The ladies that work at The First Place truly care…read moreabout the customers. You can find amazing gifts and they are great quality items.

Jewelry Savers off Greenwich and Highway 96 is hands down amazing!…read more We came in to have the battery changed in our watch, and from the moment we walked in, the experience was fantastic. The owner was absolutely wonderful, the staff were incredibly kind, and the facility was beautiful. And can we talk about the cute dogs? That was just an added bonus! Great jewelry, great vibes, great service, and most importantly, great people. You can tell they genuinely care about their customers and take pride in what they do. We highly recommend Jewelry Savers. We will definitely be back!

Monica was amazing, and she and her staff were so helpful through the whole process. They helped us…read moredesign a custom ring based on an online design we liked, along with a custom necklace. Neither one was an easy ask, but they worked with us and made sure we got exactly what we wanted. Thank you so much, Monica!

The ladies at Randy Coopers give the best customer service!…read more Randy Coopers is my go-to place for jewelry cleaning and repair as well as watch battery replacement.

Great service, had a ring resized and they did an amazing job! I almost didn't recognize it when I…read morepicked it up, it was so shiny and clean

Best customer service around. My wife and I looked everywhere to find the ring she wanted. We…read morelooked at all the chain stores and any place that carried jewelry. We shopped local and couldn't be happier! The price was incredible too!

I lost a stone in my wedding ring. I was referred to Steve at Athena Jewelry by more than one…read moreperson. (I have wanted to have my ring soldered for many years but have had trust issues so I wanted to make sure I left my ring with the right person / business.) Steve took a look at my ring said he would need to order the matching stone. He also showed me the wear and tear that my ring had endured over many years. When I went to pick up my ring, I was amazed at how beautiful it was once again. He even soldered it for me and made it look brand new. It looks better now that it did on my wedding day!! I was MORE than happy with my ring and was extremely grateful for what he charged me, as I assumed that it would be more. Steve is very personable, kind and professional. I highly recommend Athena Jewelry!!!

I don't even wanna rate this place. Never have I been here. But I went next door to Kimchi and…read moreaccidentally parked in a stall that was for Mike Seltzer customer and whoever the old man was that told my mom I couldn't park there was rude af. I can see why they didn't have business. If your business closes at 5 supposedly, then what was the issue with me parking where I parked at 5:45?! HORRIBLE. If you want customers you should definitely have a better way to approach someone.. especially my mother!!

This man is so rude!!!! I was told I was getting an amazing deal on a necklace. Not true at all…read more!!! It was hollow and cost 3 times what any other jewelry store would have charged me . When I went to ask for my money back he was very upset with me he said he would only do store credit . He would not even look at me at that point and was very rude and arrogant. I ended up having to order something from the book. Wich was another 900 . So he made more money off of me . When I went to pick up the chain he had a giant smile on his face because he knew I was going to pay it off and he got me again. I will never set foot in that store again. And I would tell everyone to save your self the head ache , and you guys deserve better!!!! Do not buy anything from this man unless you want to get robbed !!!

Took a couple rings to have soldered together. i paid, they said 2 weeks. Great. Get a text today…read more(generated) saying my beautiful item is done and ready for pickup. Get there and I'm sorry, jeweler says his torch was not hot enough because my band was so thick. But some place in KC could do it for them. They thought it was acceptable to wait 13 days to tell me after they sent a computer generated message saying my beautiful item was DONE and ready for pickup. Most ridiculous customer service I have ever seen. Told them and expect them to remove me from all mailing and email & text solicitations. in addition, my coworker also had a bad experience several weeks before at the same store. I should have known but I thought I'd give them a chance. Wrong choice as I found out. The salesperson knew I was waiting for it to set a date with the court to get married. Way to go Helzberg. Never again.

They have a great selection compared to Kay's and Zales…read more The staff was very patient and helpful. Shelby & Bryston were exceptional. Thank you very much. Kudos!

A great experience with a knowledgeable owner and great products! The crystals are alive, well, and…read moreread to be purchased!

From the owner: Serenity crystals is the newest crystal and metaphysical shop in Wichita, Kansas. We have a wide…read morevariety of crystals and minerals in all shapes and sizes. We also have one if a kind wire wrapped jewelry as well as other wonderful jewelry pieces. There is a wide variety of mystical woodworking including plaques, sphere stands, pendulum boards, card of the day stands and so much more. We also have quite an assortment of herbs. Our store has a reiki healing room and a reading nook for guest readers. We also have items available from local artists and creators and plan to continue to bring in new items frequently. This is a woman owned business and my goal is to make sure you feel comfortable, welcome, and find your crystal and metaphysical needs.