Stopped in today because we were on our way up to visit the parents last night and it threw a…read more"service electronic throttle control" error about 10 mins out. We went this morning to the local dodge dealership since we have a dodge eco-diesel and they told us they can't do anything for use since it's from Canada and out of basic warranty. We drove to multiple places that ended up being closed and got referred to upper lakes tire. Thank goodness! Brian was beyond helpful! Even though he said he didn't do much with diagnosing, he came out and ran the codes for us. This is a common problem so he was able to clear the code for us so we can get home and get it back to the dealer who gave us the warranty. To top it off, he didn't even charge us! Thank you Brian and the staff at upper lakes tire, highly recommend!

I took my car in here to have 4 new tires put on. I was in the area visiting family as it was…read moreChristmas time, and my brother looked at my tires and said they were bald and I needed to replace them ASAP. My brother suggested this place and when I called they said they could get the tires and install them that day (even though it was Christmas Eve if I remember correctly) - AWESOME! I took my car in and they completed the work promptly. I was happy with everything. Fast forward about 6 months and I was due for routine maintenance at the dealership (Lexus). Shortly after I dropped it off, they called to ask if I'd recently gotten new tires. I informed them that I had and they told me that whomever had installed them had broken the hub lock. They gave me the broken piece when I came to pick up my car and it was covered in rust where it was broken, so I believe that they (Lexus dealership) didn't break it themselves and try to pass it off as someone else's mistake. Anyway, it cost me $160 to replace it! Also, they told me that I'm lucky I didn't get a flat while I was driving because neither I or the tow truck guy would have been able to remove the tire due to the broken part. Giving 2 stars because they WERE able to accommodate me during the holidays and I appreciate that. However, to let me drive off knowing (they knew...) they'd broken that part is AWFUL. I could have been stranded! I totally understand that mistakes happen, such is life. But to not fess-up and make it right? Sorry, but that's just bad business.

These people were the nicest and the best service I have ever experienced …read more Anytime I need tires no matter where I am I will be going back to do business with these people they help me out when I really needed help

I would like to thank the DTC Gaylord Store Manager, Travis Denney, for his assistance with an…read moreissue I had. He was very professional and focused on presenting an acceptable solution rather than contesting my concerns. What a break from normal responses that companies give nowadays! All owners / managers/ operators should remember that customers are a business' life-blood and return your efforts with loyalty and referrals. It's a fairly simple equation. Satisfied customers tell four others Dissatisfied customers tell twenty others Do the Math! Gary S

We were stranded and they were able to get us in and on our way. We were not forced to pay for an…read moreadditional night in the hotel because of their timeliness.

We were on vacation and my daughter's 2013 Ford Edge was making noise from the front left brake…read morewhen stopping. I took it in for an evaluation not knowing exactly what was wrong. I usually change the brakes myself, but we were on vacation at our lake house and I did not have all the tools needed and I was worried if I attempted it I may get in over my head. I dropped the car off and told them about the left front issue and before I even got home (10 min drive) had an email estimate. I opened my email and found an estimate for the following: 4 Brembo brake pads 2 Rotors 2 New calipers 2 New wheel hubs All of that was diagnosed in the time it took me to get home (about 10 mins). total cost of parts $981.93 total cost of labor $819.00 after tax and supplies the total price $1884.84 Hard pass on that. Not sure why my daughters edge with 118,000 miles needed Brembo brakes and honestly just curious if they even looked at it or just threw everything they could at it just to see what I would pay. Front brakes/ rotors on my 2022 Ram Rebel were $367.56 out the door downstate a month earlier. We picked up the vehicle and called around some other local shops and found one (Luckily as it was July 4th weekend) and had brakes and rotors replaced for $515.84. Calipers just needed a good cleaning. Shoutout to Daves Garage in Gaylord. Job was done in under 2 hours and we have had no problems with the car since.

We were in a bind when our A/C stopped working in our car. Called Johnson, they said they were busy…read morebut if we dropped it off they would try and get to it. An hour later they were done and we had cold air once again. Fast, easy, and reasonable.

Great service. Pulled my car out of the snow. Very knowledgeable and friendly. Would definitely…read morerecommend them.

From the owner: We take pride in making sure we get your vehicle back where it belongs safely. We do short and long…read morehauls and work with most insurance companies. Our goal is to get you safely back on the road. We are locally owned and ran.

Very satisfied with with my 2020 GMC Sierra 1500 truck I told my sales man when I'm ready for…read moreanother one I want another one just like it with a few other options because at that time I had to take what they had on the lot at that time but yes I'll buy there again in a heartbeat thanks Bill

The staff at Wagar Motors are knowledgable and friendly. We've utilized sales, service, parts, and…read moredetailing departments and they are always professional and courteous.

Absolute worst experience I've ever had. Took them a brand new 2021 vehicle to have an interlock…read moreinstalled. Got the vehicle back with brake lights, blinkers, and windshield wipers not working. He refused to fix the problem claiming he didn't cause it. Dealership would not work on it with the interlock installed. He refused to remove the interlock. Took the vehicle back to him to fix. After a month it still wasn't fixed. I would not recommend this place to my worst enemy. I am rating one star (Not good) only because zero stars (shouldn't be in business) is not an option.

No appointment, still A quick service. Oil change, took less than 40 minutes. I will return again!read more

I had the rear wheel bearings replaced on my 2015 Subaru. I think Zack is the owner, and he did an…read moreexcellent job. He was very courteous and I believe the cost was reasonable.

Love this place! Great service, affordable, very friendly. Can't recommend them enough! Excellent…read moreexperience.