911 RESTORATION IS AMAZING!!! This will be a LONG but important and REAL review…read more.. Listen - As a top performing real estate agent in Los Angeles I constantly get calls from clients in emergency situations and that are looking for advice in super high stress moments!! And thank goodness I found a team that I can trust, after using so many companies prior that take advantage of people and their emergencies, it's everything to have people you can rely on and that will TREAT YOU RIGHT. From their service to their quotes and follow up... you don't have to think twice about "who you're using" in that stressful situation. Lemore and her team always take care of me and MORE IMPORTANTLY they take incredible care of my clients. I've literally had 5-6 jobs in the past 2 months in the community I live in and every single time Lemore ANSWERS the phone 7am, 8pm.... Literally 7 days a week... like nobody does that anymore ... NOBODY!!!! She respond quickly, communicate clearly, and handle everything with a level of professionalism that gives me total confidence every single time I refer them. My name and reputation are on the line with EVERY SINGLE recommendation I make and honestly? It's incredibly comforting knowing I have the best restoration team on standby ready to step in right away, take control of the situation, and help me guide my clients through a very stressful experience. Aside from this, you can TRUST they will give you the BEST value and price from the moment they give you a quote... they will always take care of you!!! Thank you Lemore (and team!!) idk what i would do without you guys... anybody that has any questions can message or call me directly at (310) 308-6685. Matthew B. Top LA real estate agent

I was having an issue with mold and called around to different companies to get the best quote…read more Roee was very responsive and came out to do an inspection. He was very thorough in investigating where mold was in my new home and was very professional. The only problem I had is that the quote I received from him was out of my budget. I would have loved to use 911 restoration but I had to go with what I could afford.

Full disclosure: I didn't end up using AMC's physical restoration services, but I felt compelled to…read morewrite this review because of Brian's incredible customer service. During a stressful and panicked remediation emergency, I used Yelp to request bids. Brian was quick to respond, exceptionally kind, and gracious with his time. Although he couldn't get a team to my location that same day, he offered to jump on a video call to assess the damage remotely. In a crisis, having an expert willing to guide you--even if they aren't the ones on-site--is invaluable. If this is how Brian treats people before he's even hired, I can only imagine the quality of work he provides on the job. Highly recommended for his professionalism and empathy.

I had an excellent experience working with Absolute Maintenance & Consulting! From start to finish,…read moretheir professionalism and expertise really stood out. Cameron, the owner, is incredibly intelligent and clearly knows the industry inside and out--his leadership gave me absolute confidence in the entire process. John was an absolute joy to work with. He was friendly, attentive, and made sure everything ran smoothly. What I appreciated most was the team's communication--they kept me informed every step of the way, so I always knew exactly what was happening with the project. Not only did they deliver high-quality work, but they also executed everything quickly and efficiently without cutting corners. I would absolutely recommend Absolute Maintenance & Consulting to anyone looking for a reliable, knowledgeable, and professional team!

I didn't end up working directly with Fix My Home, but they absolutely earned my trust -- and if I…read moreever have water damage, I know exactly who I'm calling first. I reached out to them because of a leak, and honestly, they could have easily brushed me off or tried to sell me a service I didn't need. Instead, they took the time to help me realize I was being misled by multiple other plumbers and service people I had already spoken to. That kind of honesty and integrity is rare nowadays. They didn't have to help me at all but they did. They even referred me to a reliable plumber -- and if it weren't for that referral, I'd probably still be sleeping with a leak in my ceiling. The time and care they put into helping me (without making a dime off of it) speaks volumes about their character and professionalism. Thank you, Fix My Home, for going above and beyond.

I live in San Francisco, while my parents reside in Southern California. When they experienced…read moresignificant water damage from a kitchen sink leak on the second floor--which affected the flooring, ceiling, and walls of the garage and led to mold growth--I needed to find a company I could fully trust to help them. I worked directly with Darren throughout the entire process. Despite managing everything remotely, he was incredibly responsive and handled the scheduling, decontamination, and demolition work efficiently and professionally. He made sure my parents were taken care of at every step. After the remediation was completed, Darren referred us to a contractor he works closely with named Joe, who managed the reconstruction work. Joe oversaw the rebuilding of the garage walls, the full kitchen renovation, and replacement of the flooring, including hardwood floors on two flights of stairs. His team was skilled, reliable, and kept everything on track with minimal input needed from me. The entire project was completed quickly and to a very high standard. I'm truly grateful for their expertise and support--this would not have been possible without them. I highly recommend their services to anyone in need of water damage restoration and home reconstruction.

I wanted to leave a quick shoutout for Sean at AAA Water Restoration. I contacted him for an…read moreestimate and he was seriously great to deal with. Even though I didn't end up needing to move forward with the work, I was really impressed by how professional and timely he was. He actually showed up right on time which is rare these days. He was incredibly thorough and checked everything out from top to bottom to make sure he didn't miss a thing. You can tell he's a really honest guy because he gave me the straight story instead of trying to sell me on stuff I didn't need. If I ever have an actual emergency down the road Sean is definitely the first person I'm calling.

If your insurance company is paying for all your water damage then the following may not be…read moreimportant to you but if you are trying to get a third party insurance to pay for it or you are paying out of pocket then you might want to read on and find a more ethical company to work with given, as you will find out, the large amount of money at stake. We called out AAA when water leaked into our condo from an upstairs neighbor. As is typical in such an emergency condition we ended up with what the legal profession calls a contract of adhesion meaning basically: you agree to pay them whatever number they come up with for their service and you won't know how much until you see the bill. We were at the beginning of a 3 month long ordeal to get the third party's insurer to admit liability and settle with us. We could hold off on remediation and reconstruction but had no choice but to act decisively to stop the current water damage (basically dry it out) or risk the mold getting worse and spreading. We figured that logically this part, abatement, should be the least of the expenses, especially given that damage was primarily limited to one wall and part of a ceiling of a small (less than 50 sqft) bathroom and an adjacent hallway closet. Basically AAA's abatement process consisted of assessing where moisture was present, cutting a small hole in drywall near moisture to allow air circulation behind the walls and ceiling then setting up some scrubbers and a dehumidifier to dry them out, along with installing some plastic curtains to prevent any mold from spreading to other rooms which they did. Not exactly brain surgery. While the area was drying, we discussed next steps with AAA in anticipation of the insurance company settling. This is the first red flag we encountered. The condo was built in the 1970's and it turned out there was asbestos in the ceilings and drywall joint compound. However, it turns out the AAA is not licensed to remove asbestos and wanted to bring in another company to remove it for some huge additional amount on top of what we owed AAA. In fact we never got an honest quote up front as to what the remediation would cost. We were intially given one number that believed was the total ($17,710) but turned out not to include the asbestos part then another number presumably including the asbestos part but they would never commit to putting in writing that they would remove all the asbestos for a given price until we were far beyond the point of wanting to continue to deal with them. At the month mark, the emergency was over and we were no longer interested in a contract of adhesion and so we decided to stop work with them at the abatement stage and hired another company, ARG Restoration who, in addition to being qualified to remove asbestos, were completely up front, transparent and reasonable in their cost and did a great job. As for AAA, It turned out that for simply doing the abatement steps listed above, on a 50 sqft area, the charge was $15,881, over three times what the mitigation work by ARG ended up costing us. Fortunately, the bill was itemized so I was able to examine how the cost had ballooned so much given how little labor was involved. It turned out that the majority of it came from charging us for basically "renting" the two scrubbers and the dehumidifer for over a month. (Yes, during the entire time we were waiting to hear from the insurance company to get the money for next steps until we finally decided to cut them loose, AAA had kept the equipment at our condo, a period of 32 days). It turned out that AAA charged $275 per day for equipment that, for the same period of time, can be rented from home depot for a small fraction of what they charge but we had a contract of adhesion so that's the rate we were stuck paying their rate. The outrageous part, however, is that the equipment had actually been turned off and moved into the foyer by the occupants after 15 days yet we were forced to pay $275 a day for 16 days when the equipment was not even plugged in! I did not have to take the occupants word for it, SoCalEdison provides a nice graph that shows daily electricity usage and clearly showed the 15 days when electricity usage was significantly higher than average starting with the day they set up the equipment and stopping at day 16. It is also necessary to point out that AAA made regular visits to check the moisture and so they had to know the equipment was sitting there unused and yet blithely continued charging us for it instead of taking it away or at a minimum informing us we would be charged for it while it was on our premises. In fact, their tech finally made me aware the equipment was unused some 8 days after it had been turned off (based on SCE graph) at which time I immediately responded and told them to remove the equipment. Despite this, it sat their for another 5 days for which we were charged an additional $1375 before they were removed

I discovered mold in one of my bedrooms at the end of December. I looked around Yelp and decided to…read moretry Zimax based on their high review score. I talked with Milan who told me that I should check with a mold company to make sure there's mold first before doing any construction work. The mold company came out and confirmed, there's definitely excess moisture. They gave me a quote to do mold remediation and I was thinking of using them instead but I was told that they wouldn't do the reconstruction/repair after the mold remediation. So I came back to Zimax. They provided me with a very similar quote to the other company for mold remediation. I liked that Zimax would be able to do both the mold remediation and the repair afterwards. I accepted Zimax's quote and Milan was able to schedule me in for mold remediation quickly. They came on a Tuesday. They removed the drywalls and found that there were multiple leaks from the windows. They set up everything in one day. They set up a paper walkway so that they wouldn't track any dirt into the house. Everything was done very professionally. Friday, they came back and removed their equipment. I was told that the next step is to do water testing to determine all the spots where there were leaks. They did some testing but then told me that more testing was needed. They were gonna come on Monday, but they were able to squeeze me in on Saturday instead. They found all the multiple leaks coming from two windows. I wanted them to start immediately, but there was a bit of delay with their scheduling. I guess with how good these guys are, they must be swamped. But Milan did his best to schedule me in asap. Friday, they came and patched the leaks. Then on Saturday, they came to water test to make sure there were no more leaks. Once they confirmed no leaks, they started the repair work that same day. Everything was pretty much completed on Saturday. Last step was painting. They painted on Monday and we were told that the paint just needed about two hours to dry and it would be good. Overall, a very pleasant and professional experience. This is the kind of company I want to work with for anything I might need. They provided accurate information and was courteous. Everyone showed up on time, ready to work. I was impressed with the end results and the work that they did.

I had grey water damage in my garage from a broken waste pipe to a toilet. They responded very…read morequickly and proceeded to remove the soggy drywall on the ceiling and spray disinfectant/deodorant in the effected areas. Afterwards, they blew the fans for 3 days and left no trace of the grey water. I would highly recommend them.

Not that many companies are ready to help you over the phone and everyone wants to make money even…read morewhen nothing difficult has to be done. It was nice that I got helped over the phone and saved a lot of time and money. Always a pleasure to deal with hones people. Thank you.

Pipe in the main bedroom wall ruptured, flooding the bedroom and under the baseboards leading into…read morethe hallway, kitchen, floors, and breakfast room. Tal from Advanced Restoration & Construction initially checked for residual moisture in all those areas, immediately removed wet baseboards and quarter rounds, and placed seven blowers and a dehumidifier in the impacted rooms. He is very professional, personable, and experienced. Advanced Restoration & Construction were available during every step of the mitigation process. Tal came out daily to take new moisture readings and adjust the blower and dehumidifier setup. They patiently listened to and answered all of my questions. All areas are now dry and ready for repair. Based on my experience with them, I highly recommend Advanced Restoration & Construction! The company also helped me deal with my Progressive home insurance. Tal's office assisted me in communicating with them, filling out all the required forms and documents, and ensuring everything was handled smoothly. After seeing Tal and his team's level of care and professionalism during the mitigation process, I also decided to hire them for the repairs. They handled everything consistently, replacing the damaged drywall and baseboards, repainting and restoring the affected areas and bring them back to their original condition. What stood out for me was their attention to detail and, of course, their respect for my home throughout the process.

My wife and I recently purchased a home, but before we could move in, we had a water line burst…read moreunder the sink. Lime Green came in and did a fantastic job drying the water damage and documenting all of their work. David and Martin are extremely knowledgeable and professional, and have kept us up to date with their work as they went. Where they really shined has been in helping us deal with the insurance company. Mercury insurance (a terrible company), has spent the last week looking for every possible reason to deny us coverage. Thankfully, at every turn Lime Green has had appropriate documentation and evidence for their work. Not only that, but David has taken the time to walk me through the insurance process step by step, and has even gotten on the phone with the insurance adjuster and myself to fight for our claim. This service was truly above and beyond for what was a small job for Lime Green, but very important for us. Thanks to David and Martin for all their work with us, I couldn't recommend this company more.

I'm taking away a couple stars, unfortunately, because initially my experience was good. The…read morecompany initially agreed that they would come to do a consultation and then provide us with an estimate for the mold removal, do the work, and then give us a 2nd estimate for the reconstruction. We had mold in the bathroom and the master bedroom and the mold smell was particularly horrible in the bedroom by the window. They opened up the bathroom ceiling as well as a chunk below our bedroom window. They removed mold from the bedroom window sill as well as part of the bathroom ceiling and the bottom of the bathroom cabinets. The bathroom mold was from condensation, from a lack of a ventilation system, and a prior leak under the sink. They stated that the bedroom mold was from condensation and that everything in the wall below the window was dry. But it was strange because during the consultation I was told that after they opened up the wall and removed the mold, that they would come back to test to see if there was somewhere outside that was letting water in through/near the window. When it came time to pick up the scrubber and dehumidifier, one of the staff came by and very quickly closed up shop and there was never any kind of test or inspection performed to see what might have been the problem with the window. After the mold removal process, we were offered a quote that forgot to include the ventilation system cost we had requested during the initial consultation for the bathroom. I reached out to ask for the quote to be amended to include the ventilation system cost. During this time the two reconstruction staff at the company happened to quit. I know that these things happen, but it was very unprofessional given that we were living without a full functioning bathroom. They ended up referring us to a general contractor who unfortunately did not work out. I ended up calling someone that had previously done work for me instead. He and one of his colleagues repaired the drywall and installed the ventilation. During the process, the contractor noticed the bedroom window jostled easily and wasn't sealed. While fixing the window he found a spot where water came pouring out of the wall. Evidently during the intense rain water was trickling in through the loose unsealed window. I mention this because LimeGreen did not bother to even look for the water source in the bedroom because they were understaffed. Why on earth did they not think to check if the window was stable in the spot that I told them we thought the mold was in? I don't know much about this but would expect an expert to know what to do to figure out the source of the problem. Instead they just removed a chunk underneath the window and chalked the problem up to condensation. They would have just boarded everything back up for water and mold to continue to grow in the wall. This company is affordable and I liked the professionalism from Martin, but if the owners are overworking/overextending their employees, they are going to be less likely to take the time to find the source of the water and just rush off to the next project.

For anybody that is currently going through the process of remediating mold for the first time, I…read moreknow it can feel really overwhelming and like it's going to be expensive. Rest assured, you have found the right company to work with. These folks are highly professional, responsive, and great value for the money. Now that I've seen the finished product of the work, I couldn't be happier with my decision to proceed with them. In my own journey, I had hired somebody else first because they were cheaper. After an additional air test where that company was fully unable to remediate the issues that I was dealing with, BH Environmental came in and saved the day. It was a night and day experience compared to the other vendor. Eitan and his team are top notch. Stop looking beyond this post and give them a call.

UPDATE: I appreciate your pride and accountability in your business. We just had very little…read moreconfidence that your bid - the only one for which we paid - was reliable. None of this process was communicated clearly to us. I appreciate the owner's effort to make it right with a refund of the fee. I wouldn't even recommend requesting an estimate from these people. I wish I hadn't. The star is because someone technically came out. They were the only ones who charged a fee to come out, and their inspector spent a total of maybe 50 seconds in the bathroom that had water damage. The person who came out told us would have an estimate within a day, and no estimate. Unlike the other companies that came out, he made no inquiry about the age of the house or mention of required asbestos testing. Overall, his visit did not inspire confidence that any estimate we did get (if we got one) would be valid or accurate (not require change orders). Maybe the reason why some reviewers say they're cheaper is that they cut corners? (We wouldn't know as we never got our estimate.) We were really dissatisfied even with our (extremely brief) visual inspection experience. Communication with respect to the process was not good (as we don't know what's going on). Clearly my short list selection process failed me here. ETA: Apparently they were waiting on payment for the estimate (no one made clear what this process was), which we finally got, and indeed did not include asbestos testing.

I had water damage to the area by our window. There had been water ponding the window. The carpet…read morewas wet. I called California water restoration They came within hours. They opened the wall and found mold on the wet wood. They cleared the mold and repaired the damage. His team cleaned the area completely when they were done They were very professional and thorough If I had water damage again the first thing I would do is call CWR

Daniel came same day as a call and used high quality instrumentation to help us pinpoint locations…read moreof water damage and helped guide the demolition to make sure we opened walls up where needed, and where we could stop the demo. Highly knowledgeable about the trade, trustworthy, and an overall nice guy. A rarity in a trade with a lot of insurance-scamy type companies.

I recently had my bathroom repaired after a leak that affected the living room below, and I…read morecouldn't be more pleased with the company I chose. From start to finish, they handled the entire process with professionalism and care. The team was diligent, attentive to detail, and took pride in their work, the final result came out beautifully. Pricing was reasonable and clearly outlined in the contract, which I really appreciated. They also provided organized receipts for all materials, which showed great transparency. Communication was excellent throughout the project. They were responsive via email and addressed any concerns promptly. Overall, this was a smooth and stress-free experience, and I highly recommend their services.

The folks at Ursa did a stellar job installing our shower door! Super patient and accommodating…read more Messaging them again today for another job. Thank you guys! J