The Business owner was unresponsive once she decided she didn't want to provide us with her…read moreservices. That fact that she did not want to provide her services was unbeknownst to me because she did not state that. After waiting nearly a month and did not respond to my schedule requests she finally told me she wasn't comfortable which is absolutely fine but communicate. She was then bothered that I wasn't happy with her communication and had an attitude with me like I am the one that has been derailing her. Texts attached.

I have 2 little shorkies 5-7. They absolutely love everyone and animal. Just over 4 years ago they…read morewere horribly abused,. So much so the business called us as injuries weren't noticeable. Long story short, they're vet has had to drug them in order to do nails, etc...since. Even many groomers tried over the years. My daughters dog survived her abuse also and told me to try these "dog whisperers". My daughters nic name. For the first time not only didnt they need to be drugged, my cuddle bugs loved them afterward even more. My pups are my kids, like alot of us out there. Telling you this is fantastic does do them justice. Somehow they not only did beautiful grooming, they stop the fear that tormented my pups, and my daughters. Wish i could do better then 5 stars. Cant wait for future "handsomes".. Very Sincerely, Kelly

Always amazing! Our dog gets so excited when we drop him off. Staff is so attentive. We really…read moreappreciate the pick up times on week ends and after 5pm

1st I dropped off Bently my Bernie doodle to get groomed, he was put with an new groomer, she…read morebutchered him. It was horrible. So they called to make it right. I was told I have to take him to irmo location because that groomer is good for doodles. So I showed up at 8 a.m. 5 weeks after his butch job. And they told me I was suppose to take him to west columbia location. I was like wth.. but she showed me a text that mentioned west columbia but then they sent me the address to irmo location .. i just need a good groomer, this area is short on qualified groomers. I'm from Florida and had the same groomer for all my dogs for 15 years. Hear I've had him at 5 different groomers. I promise it's not me . And of course they blamed me for there incompetence. So sad, considering opening my own grooming shop. For people who just can't find a shop here. Terrible experience.

Carrie Dent is the most amazing, king and compassionate human being I have even met. She started…read moregrooming my boy Jack I think about 14 years ago not positive. She was fantastic and always willing to do whatever she could. She took such excellent care of him and he never minded going there. My mom also brought her dog Molly there. My mom lives in Hilton head, but was so impressed with the way that Carrie took care of Molly that she did not mind making the drive. Molly went there her entire life up until the day she died and was treated with such love and integrity. Carrie knew that we were traveling pretty far to get there and always try to accommodate us. Once both of our dogs passed away, we quickly rescued another dog. Since we're both staying in Bluffton for the most part, it's a long ride, but we still feel like she is worth it. When you know that your dog is safe and someone's arms and that they are getting the absolute best care it is worth the ride. We just stay a night or two at my house in Chapin. You cannot replicate or fake the kind of human being that she is and I just know that nothing is going to happen but good things to my dog when he is there. I never ask her or tell her what I want her to do. I just tell her to do her best and she always has them coming out looking amazing. If you want a place where you know that your baby is going to be treated with love, integrity, respect, and be completely safe. This is the place to go. She also does phenomenal job grooming. The dogs always look exceptional and she puts the most adorable little bows in the girls hairs.I cannot say enough good things about her and over the years. I've just come to love her and her integrity.

My dogs have gone to Carrie for about five years now. Carrie and her staff are wonderful, and my…read moredogs always come home looking great and certainly seem like they have some extra pep in their step!

I took my dog Millie there Thursday 4/14 and noticed that the groomer must have nicked my dog with…read morethe razor on both ears in the same spot. I took her to the vet and the vet confirmed. Besides that I was not informed upon picking my dog up which should be disclosed especially since accidents happen. On the bright side she was able to fit my dog in on short notice and was very nice (Millie also came up looking very cute with a little bow) and the prices are fair . I have seen similar reviews on google as well.

This is the only groomer that I trust in town with our little dude…read more Sherry has never botched a cut and our Dandy comes out looking quite the gentleman everytime! I also love that she offers an array of services if you really want to pamper your pup. I once got the paw pad treatment for him and after I picked him up, his pads were so soft. I know he appreciated it! She used to breed/may still breed akc certified yorkies so she knows dogs and she knows what looks good. The shop is a little out of the way but it is definitely worth it!

I have been a very happy Prissy Paws client for at least a decade now. I have had challenges in…read morethe past with other groomers requiring me to drop my 4 dogs off and pick them up hours later - returning my dogs back with bloody nails from being clipped to short. I also never liked the idea of leaving my dogs in strange places among strange dogs that are unrestrained/loose and with unknown temperaments where anything can happen and not being able to pick them up for 3-4hrs from drop-off time. I was so glad to discover Prissy Paws right here in Columbia. Prissy Paws is a state-of-the-art mobile grooming service that comes right to my door. My dogs are preened in a comfortable, safe, one-on-one environment, with no other dogs or distractions around while being groomed. They get their nails sanded down instead of clipped - not one bloody paw since being in Jen's care. (Other groomers charged me for sanding but still managed to clip my dogs nails first, which led to bloody feet on my dogs, despite my communicating that I absolutely did not want their nails clipped, ever--only sanded.) My dogs' grooming treatment includes their ears, teeth, paws (between toes and pads), nails, glands and coat -- the works-- to have their health and cleanliness maintained. My dogs smell so good and feel so soft after their grooming. Even my vet remarks at how clean my dogs' teeth are and how clean their ears look -- which is a feat considering all the tumbling and rolling they do outdoors. With other groomers, my dogs smell clean for a day and a half after the appointment. With Prissy Paws, they are so thoroughly cleaned and preened that they smell good for weeks afterward, despite being active and bounding in not-so-clean places outdoors. I don't have the inconvenience of driving 4 dogs across town or worry about leaving them in an unsafe/unfamiliar environment with unfamiliar dogs. I always feel like I got my money's worth because I have tried several groomers before and I know what the typical quality of grooming services levels off at. Jen is always super accommodating with scheduling appointments and has even alerted me to health conditions/changes she notices in my dogs and I subsequently had my vet examine/treat the condition(s). We are so fortunate to have this extremely convenient service. Prissy Paws gives us peace of mind and satisfaction that we are taking good care of our beloved dogs. I only trust and recommend Prissy Paws mobile pet grooming service.

Love this & Justin rocks at his job. Brody & Sadie look beautiful after. Sadie gets sick in cars…read more& I never have to worry about that.

Leah does a great job with grooming all 3 of my dogs! I appreciate her! She also took care of my…read moredog's toenail when it was broken. I would highly recommend them! Thank you, Joe, for always putting me on the cancellation when needed!

So concerned about my Abbe and gives all alternatives regarding her care…read more Appreciate working with me on appointment and phone calls. All the staff is friendly and helpful.

This clinic is very friendly and efficient. They don't try to sell you products or services unless…read morethey truly see a need unlike some other chain clinics.

Puppy's first grooming! All went smoothly ! Jaime was fabulous. Took great care with Oliver. Would…read morehighly recommend Mill creek grooming and Jaime. Kate

I am never bring any dog back here!! Brought my 13 year old Havanese in August 2024. He has been…read moregetting his haircut and baths here since he was 2 years old. Everything was great until I took him in for the last time we used this groomer and noticed he was shaking uncontrollably with fear. I then switched groomers and noticed he was much happier at the new place. I would like to think that Mill Creek would not harm my senior dog but the evidence may prove otherwise. Was told his shaking was because he knew he was getting his haircut and nails trimmed but was told he was "perfect" by the new place.