Horrible place, waste your time and money. People working there know nothing about hair color. When I asked them about my hair color..they gave me some kind of liquid that helps make the color appear? these people know nothing about hair! which by the way did not work../ they say things that I'v never even heard people at a salon say! it's like they're making it up on the spot.
I asked them for a product for fine/thin hair to help control it in humidity and they gave me the opposite! something that completely weighed down my hair and made it greasy and frizzy.
I don't even want to think about all the time and money I wasted in this place..no wonder nobody comes here, I never see anyone in this store..because these are not experienced or educated people! I came with a few hair questions..and at one time got no answers, literally! they just stood there not saying a word.
I do not trust this place with my hair that's 100% for sure. Also, their products are overpriced! in my opinion. they don't even offer returns or exchanges, so if you're not sure about a product..just don't buy it otherwise you're stuck with it.
I just really hope! they IMPROVE their business and hire people who know something about hair! I was and still am very disappointed in this store, and just to prove my point your experience vs mine, and what kind of people they have working there because I was told I was not allowed to return/or exchange anything! I went there with an UNOPENED product to return/or exchange it WITH a receipt and she told me "No, we don't do returns/exchanges" so....if they're going to be saying yes to one person and no to another..that's not the way it should be and just goes to show you what kind of crooked people they have running that store...very untrustworthy..in MY experience..unbelievable.
(all opinions are from my OWN experience) read more