I first went to Beauty Base last weekend and I was very happy when I had a sunbed, my eyebrows and nails done. All these services by the other staff was great so I asked how much it would be to have my hair up as it was my 30th birthday the weekend after they confirmed £15 and recommened I should have the semi permenant lashes done seems it was a special occassion. I booked in for the following week and had the worst experience with the owner of the salon. She turned up 20 mins late. The eyelashes were thickly put on more like a set of lashes you get from the shops not individual lashes. The amount of glue that was all over all my lashes was hurrendous and it hurt when I shut my eyes. The hair up was ok but nothing special. When I went to the counter to pay she said the hair up was £35 I said I was told £15 and she said no it's £35 as it was a complicated style. Apparently she has worked for magazines and catwalks so I am surprised she thought a side bun was a difficult style! I then showed her the price list which also said £15 and she still would not accept it I felt very stressed out so couldn't be bothered to argue as it was suppose to be a treat for my 30th bday. I arrived home very upset and frustrated that I have been taken for a ride by the person that owns the shop! I called the salon today as my eyeash extensions were causing me pain and I wanted them to take them of or advise me how to do this I called twice and the lady said she would get the owner to call me as it was her day of . I said to please contact her mobile urgently as I was in pain and I was very worried about my own eyelashes being damaged by the amount of glue that was on them. They have still not called me and I can't believe how unprofessional they are. I used to be a hairdresser and I would never treat my clients like this. I am a very easy going person but I hate unprofessional and dishonest people. read more

DO NOT GET YOUR HAIR CUT HERE! I got my hair cut here, the first time the hairdresser messed it up, when i went back to have it corrected a few months later another hairdresser completely hacked my hair off! Result having to wear hair extensions for 4 months. I got my hair exrensions done here because they gave me 10% off and also deducted the cost of the hair cut, within 3 weeks they were loose and i had to have them taken out and redone in a proper hairdressers. After four months of having my hair in hair extensions (costing me a fortune not to mention the discomfort) it has finally been cut into a bob that sits just above my jaw done at HEADMASTERS in shepherds bush by Sean who is great (fab hairdressers). You may ask why i went back if they ruined my hair so many times and it was stupidity and the cheap prices but honestly if you love your hair do go here pay a little extra and go elsewhere. The hairdresser was totally unsympathetic to what she had done to my hair and even a telling off from the manager didnt seem to phase her. I have been back several times to get my nails done by Tony who has done my nails for years and who is Fabulous and i have seen this untalented crappy hairdresser messing up a number of peoples hair from cuts to brazillian blowdrys. My advice go there at your own peril, previous hairdressers they have had have been ok but this one who seems to wear the same clothes everytime i see her ruining someones hair is horrendous. THUMBS UP TO TONY THOUGH ONLY PERSON WORTH SEEING IN THIS PLACE read more

Yes this is most definately a vrey nice friendly little salon. The staff are warm and welcoming, and friendly. I had a hair, beauty and the sunbed. Based on the reviews, I tried it out for myself. I had a full set of highlights which cost £75 (good value especially for the results). The hair dresser was polish and her first language is not English. However she understood what I wanted and I also had some pictures of the reult I wanted. She was very pleasant and pays great attention to detail. She's also very professional -better than all of the expensive salons I've been to. I was very impressed at the finish. As for the beauty treatement, the beautcian who is also a professional make -up artisit is excellent -very quick. She also showed me some picutes of her work. Very impressive, she had applied make up for models, celebrities and a previous Miss England and Miss World runner up. But what I was most impressed with was her speed at waxing and her precision on eyebrow threading. I have a really nice arch now. And all that only cost £41. Thats full legs, brazilian, and eyebrow shaping. I am really particular when it comes to beauticians but I will be back to this place. The sunbed was really advanced, I felt really relaxe whilst getting a tan. The salon also has many special offers on so worth checking out. read more

AVOID! I bought a Groupon deal for a Keratin treatment at a cost of £60, but was persuaded to 'upgrade' to a better treatment for an extra £40. After the treatment, I didn't wash my hair for 3 days and purchased the sulphate-free shampoo and conditioner as suggested (another £35) and nothing. The treatment didn't work on me at all, no noticeable difference whatsover. This is the fourth Keratin treatment I've had and every other time (at different salons) has been amazing my hair has felt really soft and so easy to manage - so I know what it should be like. If anything, after this treatment, my hair felt worse. I wanted to give the salon the benefit of the doubt (perhaps this particular product just didn't take on my hair) so rang to see if they could advise me after being passed from pillar to post between branches I was promised that the manager would call me back. Despite another prompt from me, a month later, I have heard NOTHING. So in short, I am more than £100 poorer and all I got for my money was three days of greasy hair. I've given the salon the chance to make it right, but they have chosen to ignore me. So, I would advise everyone to stay away, from the Groupon 'deal' at the very least. read more

Hubby bought me a brizilain hair treatment voucher, I've had the treatment before in hobs salaon, so I know what the treatment does as I have curly hair and takes me a while to straighten it I went there and got made to wait 20 minutes then finally got into the chair the manger tried to charge me £30 extra because my hair was long even though she told me £20 on the phone.. I refused and said Im only paying what I got told on the phone when I was booking The hairdresser started to do my hair I could see she hardly put any of the product into my hair, even though I didn't say the product as there was a tiny bit of it into the bowl, the lady then finished my hair blow drying it and straighting it.. I knew that I couldn't wash my hair for 3 days and finally when I did.. My hair was the same still curly and frizzy the whole point of me having this treatment was because it would help me straighten it quicker, I am so angry when I started doing my hair as it till took me long to straighten it Do not go to this salon As they do not show you what they put in your hair so it could be anything . Iv had the treatment before and it works amazing and my hair feels soft and straight after iv washed it. read more

Great little beauty and hair salon that's has everything under one roof. i went to have a Brazilian waxing, and I was amazed at the speed of the lady called Jabeen.really nice, distracted me whilst having the treatment but I could not believe how fast it was all over in..I have had it done else where and it can be very painful. She did the Brazilian waxing in less than 10 mins..I also had eyelash extensions and eybrow shape for Christmas but I paid 95 pounds to have the individual eyelashes. The prices vary depending on type but mine looked very natual and I love them. I will get them done all the time as they enhance my lashes and make them look alot fuller. Everyone complemented them!! My eyebrows were also a perfect arch, and all my friends told me how amazing they looked so i will be back for a def. So will my frieneds.. I love this beauty salon as they also fitted me in last min although they were busy.. read more

This beauty base salon is RUBBISH! RUUBBISH! RUBBISH! RUBBISH! RUBBISH! They advertise that they can do brazillian blow dry on afro hair, they change me a extra 20 plus i brought the 55 groupon. I should say, i went in with a wig on and leave with it on. It a big shame they are coning people out of their money. They cannot do afro hair. My hair look just the same only difference it look worse. I am a single mum and a fulltime student and i was very disappointed with the service. The owner did nothing more than said sorry that you not happy. The toilet it somewhere behind the building look very tacky. Overall i regret ever going there. Please save your money people, dont make the same mistake. May god help them. What goes around will come around. read more

Great little salon, friendly service and at a decent price. i got a restyle, wash, and blow dry, as well as a full head of highlights with two colours, and my eyebrows threaded for about 95 pound. A really welcoming atmosphere, not much to look at but they give amazing results. The threading is insane, they do it to perfection. Note that the hairdressers do not speak english, so pictures are a good thing to have, but even without they get it right, just might take a little more than you are used to. Overall great service and end product! read more

Happy is all i can say. I have had my hair cut hair almost 3 years now and i recently tried a keratin blow dry. And I found that it worked for me. My hair is qute frizzy and thick. I was reluctant to try it as I had tried a brazilian treatment before. But as i have had my hair done by one of the girls before she suggested I try the treatenment as it would put back the goodness in my hair after having highlights. So i tried it and I can honestly say that my hair feels alot better and is much more managble, and feels great. read more

OMG!!!! I love the shape of my eyebrows.A friend told me to go to Jabeen in a salon in acton because she was amazing at beauty treatments.I especially liked Mel's eyebrows as the were a beautiful arch.That was exactly how i wanted mine so i went to beauty base. Jabeen managed to do my eyebrows in a matter of mins and the arch was beautiful.Whilst I was there I had a hollywood wax and I was really happy that i went to see jabeen as it was almost pain free.All my friends commented on my eyebrow shape.I love them!! Tina read more

I am a regular client of beauty base. i first had my brazilian blow dry approx. 1 year ago. i have now had the treatment 4 times. i would like to say that i am very pleased with the results as it leaves my hair managable and frizz free. I have also had my hair cut, and coloured. The prices are very affordable and the service 9 times out of 10 is pleasant. My experiences of this salon have been positive and pleasent. I have told both friends and family about the salon to. read more

I have been going to Jabeen for eyebrow shaping since 2007 and I now travel from North London to get to her. She is absolutely amazing and so incredibly fast and precise. She also does waxing for me. Nothing is ever a problem for her and I really wish her and her husband well in this business, they really deserve it as they pride themselves on excellent customer service and deliver it. The prices are very reasonable and the staff are friendly, courteous and polite. read more

Cosy and very friendly salon and probably best prices in the area without compromising on the quality. Any beauty treatment I need doing that's the salon I go to nails, waxing, facial, massage anything! Been always very happy with their service: staff is friendly and polite, managers are very helpful and knowledgeable. Have recommended it to my friends before and would definitely recommend to anyone who is thinking of visiting it. read more

I went to Beauty Base today and had an excellent service. They had an offer where if you had a full leg wax you got a bikini wax free. While the leg wax could have been more thorough, the bikini, underarm and threading I had done was great and reeally well priced. I'll definitely recommend this place to friends and family. read more

Amazingly fast, pain free waxing O M G I did not even feel a thing. I used to go to another salon in Acton but decided to try this one as my friend told me about this place. And I will def be going back Jabee was the best beautician I have ever had!! Wow my Hollywood wax was pain free.. read more

Been going to this salon for years. Have had laser treatment and waxing done. Never been a problem. Wouldnt go anywhere else to be honest. Lovely, friendly staff who always make you feel welcome. Nice, clean salon. You are always offered a tea or coffee. Service is fantastic. read more

Beauty Base is amazing !!! I give it 5 stars! I go there for face massages which make me feel amazing and also foot and leg massages - Uzma does the best foot and leg massage it makes you feel so relaxed ! She always give you first class attention for very good prices read more

came to this salon to get waxed (Hollywood) The staff are friendly but I'm not 100% happy with the service. it wasn't very thorough & I'll have to wax it myself again. and it says on their website that it's £15 but when I got there, they asked me to pay £23. read more

"fantastic is all i have to say. I was amazed at the speed of the waxing, and my eyebrows are a amazing arch shape. Every one commented how good they looked. I would advise anyone to try the main beauticain jabeen".... x read more