Unfortunately, I haven't even been able to have a service to provide a proper review, as the…read morebooking process is incredibly frustrating. I wanted a cut & color, but when trying to book, instead of being able to reserve an appointment based on the services you want (like most salons nowadays -- hello, it's 2025) or even having a main salon number to call -- you get sent to a page with each stylist's individual numbers. I contacted 4 people, and reached a voicemail each time. I recently moved into town, and was looking forward to being a few blocks away from this salon so I could make it my "regular" spot, but looks like that won't be the case. This should be an easy fix that I'm sure would get you more customers -- do better.

I recently decided to take the leap and get some color in my hair... ya know, cover up the…read moresparkles! Anywho, I researched and wanted to stay local - Sorelles reviews were helpful and I'm glad I chose this salon. The salon is very clean, uses great products, and high end. My hairstylist, Isabell, was wonderful too. Looking forward to coming back!

I went in less than a month ago to get a haircut and highlights to my hair from Tina who has been…read moredoing my hair for 25 years , this last time when I went in Tina left bleach in my head for an hour and took 2 other clients and left me sitting with all that bleach on my head . She gave me a cut and deep conditioning treatment $400 . Two days later after washing my hair chunks came out and I took pictures I contacted Tina and she blamed it on the weather and my thyroid's I actually went to my doctors office a month prior and got my bloodwork done and everything is normal. She won't give me my refund she gave me her lawyer information. I've been depressed over this and she did a horrible job and taking on to many people at once

Robert is the best !!! He did a great job with my hair blow dry and threading . I highly recommend!read more

I went here for a haircut once and loved it. Later scheduled an appointment for a root touch up and…read morehad to cancel due to an emergency that came up. The next time I tried to reschedule the owner had an attitude because I cancelled even though I apologized. I called back 3-4 times again wanting to schedule another appointment and they kept saying they're booked. Like really? You have no availability ever no matter how early I book? Lol anyway, the last time I called it kept disconnecting so I called from my friend's number and they miraculously picked up. When I confronted them about why they have me blocked they said it must be a problem with their line and no one blocked me . Ya never referring anyone. The girl who cut my hair was nice but with this snotty, entitled attitude I won't be caught dead going here.

I've been going to this salon for about 3 or so years and I have never been happier with my hair. I…read moresee Stephanie and am never let down. Every time I leave the salon, I walk out feeling fresh and beautiful. I used to be jaded about color and cut due to other salons damaging and botching my hair so badly, but Stephanie completely changed that. Now I walk in and say 'do whatever. I trust you.' And I really do! I have NEVER left upset or let down. Plus it is the healthiest it's ever been. Love this salon. Great group of ladies here! The price is right and they really do know what they are doing. These ladies are honest and to the point over ideas and what will or won't work as well as offering creative alternative or fun suggestions. I love that. Plus I love chatting it up with these girls. So chill and laid back and friendly. Can't wait to come back!

Incredible Work! I got a balayage and it turned out great! It's a little pricey but it's…read moredefinitely worth it. She will continue going to her! No one like her in this area

Love this Girl, all I have to say is TALENT! Stared going to Jada about a year ago as my old…read morestylist moved to Poland i was nervous as is hard to find someone who knows how to cut style my fine thin hair. Every time I go to Jada she delivers what I ask for and more, show her a picture, ask, tell her what I want she surprises me every time. Love you Jada

Erika has been doing my hair for the past 10 years. I come…read morein every 3 weeks for my root touch up and cut. Erika's work is phenomenal. There's no one else I would allow to work on my hair. She uses the best color lines for my specific hair type. What I love most about Erika is her friendliness. Erika also keeps up with trends and new products that come out. Every time I leave Erika's chair I feel like a new woman. My hair is long and healthy. Thank you Erika for taking such good care of my hair

I used to go to Erika for a long time and held off on writing this review for a while, however now…read morethat I have gone to multiple salon since I feel like I can write this. Firstly, she will over charge you and come up with prices on the spot that are ridiculously expensive. For example to do a keratin treatment it was 200$ the first two times. Then, the third time (a year later) she said it's 400$ and I told her about how much I paid last time she charge 200 and she said no it wasn't. However I know for a fact I wouldn't pay more since 200 is a lot already! Secondly, the quality of the services she provide is hit or miss but only miss toward the last 5 appointments. She is not good at cutting curly hair and with balayage with darker hair she always left it orange for me and others i've witnessed. I found she is good in the beginning when she was trying to impress a new client and get us to come back but over time she over charged and under performed. Some of it depends on the number of people and whether she is rushing to finish you for the next person which happened a lot! She can split the attention of your appointment with other people if you book on weekends which isn't the end of the world but isn't pleasant and can feel like she isn't paying attention to what she is doing. Lastly but most importantly; the overcharging got out of hand and was taken advantaging of us being regulars. She would come up with a random price and each time it started getting more expensive and once I planned to color my hair she told me 180-250 and then it was over 300. Simply put, it was WAY overpriced since I have paid half or almost half for every service I had at the salon at my new salon. (never got a receipt and was always asked to pay cash) The service wasn't great and the quality was varied.

I am not a customer of his hair salon but I rent from Franco Vercillo…read more This landlord is Not a Business man! Me as a tenant he doesn't have respect for me. When he doesn't like something about me, his tenant he tells all his clients and friends. He talks very loud and arguementive. He is a slumlord he do not fix anything in my apartment. A very nasty man. When I moved in his place I loved it and there were no sign of any kind of rodents. I moved in his building march 2019. The end of August 2019 I started notice the mice feces and the mice was eating though everything in the drawer.i also was seeing mi e feces under the kitchen sink as well. I stay in the weekend of October 4, 2019 in Chicago and my Brother passed away on the fifth of October and when I got home I notice that the mice ate though my bread. Remind when I first moved there was no sign of mice or any rodents. I reported it to the landlord. He brought up a hugh animal and sit it in front of the kitchen sink. He told me that should take care of the problem. Guess what it didn't and he never come back to my apartment to resolve that issue to this day. That's just one of the issues. This summer he only turned on the air the first couple of days of month and he collect rent he turns it off. If me or my pregnant daughter had asthma we would have suffocated in our sleep. Now there is inadequate heat. By Illinois law the landlords are required to turn the heat on the 15th day of October. That didn't happen. My pregnant daughter and I were really cold in this apartment. Also a result my pregnant started getting sick because of inadequate heating. This is way to much and he wants to collect rent on the first of the month. Unhappy family in wrong home and a landlord with a lack of empathy

Today we brought our 19 month old Kayden to get his first haircut and it was a great experience…read more Kind, warm and just a great experience We have a stylist for a long time now :) Thanks Franco

Dakota was awesome. She did exactly what I asked for. I got a partial foil and gloss treatment !…read moreVery efficient and nice clean salon !

Patricia was very gentle and soft with me as she washed and cut and blow dried my hair, she did…read moreexactly what I asked for and will be coming back

Great service and easy to make an appointment. I was happy and recommend to others.read more

This was my first time here. The place was obviously popular. I asked Italian themed nails, and…read moreAaron delivered!

I would rate a big zero, but not an option. Went in with long hair, gave lady a photo of short…read morehair, actually Kris Jenner style cut. She originally cut above shoulders to start taking off about 5/6 inches, then took a man's buzzer, I was thinking she is the licensed hair artist. She turned me around to mirror and I said "let me out of here. I have 1/2 nap in back of head and a bowl cut from top of head to ears.

Went there for the first time and was happy. The lady belle…read moredid a great job. She will be my future hair cutting lady. Thanks again.