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    Bear Mountain Apartments

    5.0 (1 review)

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    2 years ago

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    Belhaven Senior Care - 1 of the outdoor patios on goat visit day

    Belhaven Senior Care

    (3 reviews)

    My mom joined the Belhaven-Estate family in April of 2020 at the age of 96 as my health was…read moredeteriorating & I could no long provide the care she required. This was the absolute best decision of my life. The quality of care, communication between staff, friendships of staff & residents, the food, activities Belhave Estates is by far the highest quality care available in Northern CA. So personal my mom said she lived on a ranch. She had 2 chickens she could feed, horses to bring carrots to, rides in a Tesla, a carriage ride. I cant say enough. Get on the waiting list as its long. Go visit & see for yourself. You will be shocked... in the very best way. Belhaven Estates is a very intimate & a rare find.

    Belhaven was the best decision we made during my husband's illness. Dennis was diagnosed with GBM…read morebrain cancer in August 2018, fast forward to October 2019, he has completed all the standard of care for GBM and all treatments were completed. At the beginning of November he had a stroke and spends 21 days in re-hab center in Vallejo. On December 3, he gets released to come home. We hired 24 hour care at an exorbitant amount of money and it was not that helpful and awkward having someone in your house 24/7. His physical abilities were declining and we were forced to start looking for an elder care facility. We looked for almost three weeks before finding Belhaven with Monica and Dan. They came to our home to save us a trip. Upon explaining the services they offered, talking to Dennis about what he wanted for care and making both he and I feel comfortable with this horrible decision we made arrangements to move him. Dennis who was only 68 years old when he moved to Belhaven. At the time he was the only man living in the back house and was treated like a king. Not once did I ever regret our decision. All his needs were met by the staff with smiles, humor, compassion, empathy and tenderness. As his physical limitations worsened, his ability to communicate was starting to fail and still they all went beyond my expectations. I probably should mention he entered BelHaven the day the world shut down for COVID. Dennis passed peacefully in August 2020. Thank you Monica and Dan for taking such great care of the love of my life.

    TLC Assistant Living Services

    TLC Assistant Living Services

    (6 reviews)

    TLC did an outstanding job with my client that had dementia. They were compassionate and very…read morepatient in handling the difficult situations that dementia can cause. Every member of their staff is well trained and qualified to handle even the most difficult of patients. Highly recommend to anyone who has a loved one needing in home care.

    Not good is WAY too kind. If you're looking for help for…read moreyour loved one (I'm so very sorry my heart goes out to you) LOOK SOMEWHERE ELSE!! I NOW find out of her reputation but at the time we were desperately in need of help. Sheliah's business practices are PREDATORY and she gets away with it because her victims (clients) are in dire situations, stressed out, and grieving. She is a disgusting "human being" and I hope there truly is a special place for her when her time comes. She violated her own contract, and kept $1,500 of my father's fixed income as my mother lay helpless and dying. The deposit she requires of $1,500 is her gift from you. DO NOT DISCLOSE YOUR FINANCIAL INFORMATION TO THIS If she has done this to you, please feel free to contact me. If we do nothing she will continue to prey on others. Certified letter tha I sent her she refused to pick up and it was returned unopened. Here is the letter I sent: March 27, 2023 Sheliah Hampton Director HCO #554700005 TLC Assistant Living Services Corporation RE: Refund of week March 20, 2023, through March 24, 2023 (in home support services for Janet XXXXX) Attached: Supporting documentation Dear Ms. Hampton: Regarding your refusal to return $1,500.00 paid to you for the week of March 20, 2023. A written two-week notice was provided to you on March 17, 2023, which is required per section 8 of your service agreement to terminate services. Section 8 says that you get a two-week written notice for termination (not a three week and certainly not a four week) which I provided to you. It goes on to say that "you will immediately refund any prepaid fees, but not a 2-week deposit." Meaning the $1,500 I prepaid to you for the week of March 20th is what you are supposed to immediately refund. Please note that this section has zero verbiage regarding your staffing issues, invoices, or when you bill. Section 4 says "anything after the 7th day is an additional weekly rate." Therefore, work after the 7th day, meaning starting the 8th day, would be an additional week, and you would be correct in keeping the $1,500 pre-paid to you. HOWEVER, the agreement was signed on Saturday 2/25 and Section 1 says this is the Start Date. That means Saturday is Day 1. Which makes all Saturdays Day 1. Which makes Fridays Day 7 and THE day I gave you a two-week written notice, which is clearly NOT day 8. Dearest Sheliah Hampton Director of TLC aka S.H. Business Customer Service: Just because you post an email PRIOR TO violating your own contract and keeping the $1,500, does not make you right. Why don't you post your reasons for keeping the deposit and then we can post the contract I signed. Specifically section 8 and section 4. Yeah let's do that!!! I gave you two weeks notice as per the requirements of your contract (March 17, 2023) and you refused to refund $1,500 because you stated "sometimes it's a three week notice and sometimes it's a four week notice" (not in your contract.) You decided my termination date was April 7, 2023 (three weeks later) and not March 31, 2023 (end of two week notice). I ask myself why would someone in the RIGHT need to post an email from before this became an issue (which makes the email irrelevant) Answer: You know what you're doing is wrong and you're finally scared of the consequences. They are coming don't worry. Your posts are only helping me and all the other families you have scammed. Sharona should stay out of it and not involve herself in your lies unless she would like to share in your consequences as an accomplice. A "Thank you card" lol NEVER HAPPENED. You are 100% in the wrong and I have nothing further to say to YOU. I do have plenty to say to licensing authorities, and well everyone just not you. I've wasted enough of my time.

    Bear Mountain Apartments - apartments - Updated May 2026

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