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Services - Beam SoftWash

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Panther Home Services

Panther Home Services

(2 reviews)

I used Panther Home Services to epoxy the garage and basement floors of our new house, and they…read morewere great. I've talked with them about a bunch of other unrelated work and so I think they largely subcontract out, but I'm perfectly fine with that as long as the work is good and the price is reasonable.

Everything started off great with Panther Remodel during the initial meeting, but unfortunately…read morethings went downhill after that. Communication and scheduling were a constant issue throughout the project. I took off multiple days from work just to find out no one was coming to work on my kitchen. Instead of getting updates proactively, I had to reach out almost every night and morning just to confirm whether someone was actually coming the next day. While I did receive a small discount due to the inconvenience, it did not make up for the time and frustration caused by the poor communication and scheduling problems. I originally asked for a certain type of flooring, but was told they had another company that could provide a different floor instead. While it was not exactly what I wanted, I agreed and moved forward with it. One of the biggest issues for me was finding out that the work was not being completed by actual company employees, but instead everything was subcontracted out by the owner. That was never made clear upfront, and it created a lack of accountability throughout the project. The actual work looked good at first, but I had concerns about a hole in the subfloor. I was told it had been fixed, but all that was done was two small pieces of wood were placed in the hole instead of properly repairing it. You could feel a soft spot every time you walked over that area. I was reassured multiple times that it was "nothing to worry about" and that the floor was covered under warranty. Now, close to a year later, the flooring is coming apart because the issue was never properly repaired in the first place. What has been most frustrating is the lack of response. I have emailed and sent text messages over the last week and have not heard anything back. I expected much better communication, workmanship, and follow-through, especially when it involves warranty work and issues that were pointed out during the installation.

Ames Janitorial Services

Ames Janitorial Services

(2 reviews)

I will tell you about my experience with Ames janitorial. I was hired and then placed at a school…read morenot informed that we were not allowed to smoke on the property and I was unaware of this so as a smoker I was smoking in my car someone had seen me and reported it so then I was told that I was not allowed to return to the school. They then placed me at another school The following week the guy I was supposed to meet that Friday was not there and they were very unorganized I asked if I could leave and everyone including my supervisor said it was okay. That following Monday when I went in I was not feeling well due to a cold so I asked if I could leave and the guy in charge at that school said it was okay and I was able to return on Tuesday. When Tuesday came about 2 to 3 hours before my shift my supervisor messages me that I am not to return to the school that they do not want my help now and that she has nowhere else to place me so I do not have a job anymore what is that.

Highly recommend. Called the office for carpet cleaning quote and the lady who answered was very…read morefriendly. I was transfer to Earl, the manager for the special services department. He understood exactly what I wanted. His team worked very hard and did an amazing job getting the stains out. They offer home and business cleaning. So If you're looking for a cleaning company that pays close attention to details with top notch results, book with Ames. You won't be disappointed

The Gutter Guys

The Gutter Guys

(9 reviews)

I had new gutters and gutter helmet installed three years ago. I used a professional company, paid…read morea decent price, and thought I could relax about one thing on my older home. With heavy rains this spring, I started to see water damage inside my home in my dining room (on an outside wall). I called a trusted roofer thinking it was the roof but only to find out it was the gutters/gutter helmet. He showed me by using a hose as we watched the water fly over the gutters. The gutter helmet didn't allow the water to go into the gutter but behind it and over it. It damaged the siding, wore away the mortar on the bricks, and damaged a large window outside. Inside I had to have my entire wall tore out. Base plate, insulation, paneling, flooring, all had to be replaced. I had to deal with mold and mildew as well. When I called them to come and look at it, they came, they argued with me until my carpenter showed up. At that point, they finally agreed to do as I asked and rehung the gutter, along with a spacer behind it (as I had requested in the beginning), fixed a bad corner that clearly wasn't coped in or sealed correctly, all while still stating their product worked. Doing a water test with the hose, when I got home, after they said it was fixed, the water still did not go into the gutter! They never checked! We ended up tearing off the gutter helmet and will probably have to rehang the gutter higher and put on new screening to keep the leaves out. I will have to tear off the gutter helmet other places on the house and rehang the gutter as well before more damage occurs. I thought they were experts. They were not. This is a cautionary tail for others. Do not think that just because they have an advertised company and can talk a big talk that they know what they are doing. They clearly did not. This was an expensive lesson to learn. Please be warned.

HEADS UP. We just recently had our gutters replaced by "The Gutter Guys." STEER CLEAR! This is what…read morewas left laying ALL OVER the perimeter of our house after they left. Long nails, shredded metal, downspouts, and general debris. After following up to be sure clean up was included, we let them know about the mess that was left. These huge nails were where our dogs go outside & where our children play. When we let them know, they took almost a week to get back to us, no apology or phone call, and a canned email response with a whopping fifty dollar "clean up fee" discount. If you're looking for sloppy work with no customer service, use this company. If you're looking for a company who takes pride in their services and provides actual customer service, keep on looking. Update: The Gutter Guys never attempted to call us between us waiting on a response & the canned email response with the $50 refund. They are simply lucky that my two dogs did not go outside and end up with a nail in their foot. Of COURSE I picked up the shards of metal and nails from the ENTIRE PERIMETER OF MY HOME immediately. It wasn't until I posted the review that the owner called my husband. He was INCREDIBLY rude, pretentious and dismissive. I stand behind my negative review and money refunded was never the goal, which is why $50 or $500 wont pay to remove my review (which was their goal "what will it take for you to take the review down?" Which is why my husband threw out a ridiculous number. I will continue to share with my friends and local community the incredibly poor experience we had with this company.

Beam SoftWash - pressurewashers - Updated May 2026

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