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Beacon Insurance Solutions

5.0 (1 review)
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Life insurance

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Family Select Insurance

Family Select Insurance

(1 review)

I have to preface this review by saying I'm extremely skeptical when listening to TV commercials…read more However after seeing numerous commercials for Family Select, I thought why not give them a shot after my insurance company of 15 years raised my rates significantly. We've not had even one homeowners or car claim, yet my current company raised my rates year after year. My current insurance company went up almost $500 this year for home and auto combined. I called Family Select and was transferred to Kala Turner. Kala had me give her all the pertinent information off my current policies. Kala stated she would call me back by end of day with my quotes. Within a couple hours Kala called me with my quotes. Her quote for homeowners was $400 less than my current carrier and her quote for my cars was $300 less. Plus both her homeowners and auto quotes were for more coverage than my current insurance company. The combined savings of $700 made my decision very easy. I decided I was moving to Family Select. However, that's not the end of the story! I go to the office to sign the paperwork and pay the premiums. When I get there, Kala informs me the company she quoted had LOWERED, yes lowered their rates since she originally quoted me. Now, my premiums were a total of $165 LESS than she originally quoted. My total savings was now $865! Kala was very easy and pleasant to work with. At this point I am extremely happy I called Family Select and Kala.

From the owner: Family Select Insurance is a Louisville based, family owned and operated Independent Insurance…read moreAgency. With over 30 years of low cost insurance experience, we can help ease the dread for Kentucky and Indiana shoppers searching for the best auto, homeowners or renters insurance at the lowest price. You may not know it but those insurance companies who you see advertising regularly on TV get their respective prices to compare. However, Family Selected is not limited to using just one insurance carrier. We have many well-known, name brand, quality insurance carriers to shop and pick from. That means we can shop for multiple prices in the same time it will take you to get just one price from those others. The end result is that Family Select can save you time, money and ease the shopping dread thanks to our multiple insurance carrier selection. When it comes to shopping for the best insurance coverage at the best price, it doesn't get any easier than contacting Family Select.We invite y ou to read more about us, about shopping and about insurance on our Website and get a free phone or online price quote.

Old Kentucky Insurance - Jeff dropped by a donation this quarter from Old Kentucky to Meredith Dunn School! We are grateful for everything they do in our community!!

Old Kentucky Insurance

(5 reviews)

Mark Smith and his team are wonderful! They are the epitome of what customer service should look…read morelike. They are quick to respond, very knowledgeable, and price competitive. We can't recommend them enough! Thank you Mark!

Who I spend my time, energy, and money on is sacred. Especially, when it comes to receiving…read moreservices from others. Let's be honest, everyone has dealt with Time Warner or the cellphone companies that consistently screw up your bill... and it is not fun. Leigh Anne Kennedy was recommended by my father in law when I mentioned looking to switch insurance companies. At first, Leigh Anne was responsive when receiving our information. Shortly after, I had to consistently ask her time and time again to send the quotes she promised, among other information. Once confirming quotes and receiving coverage, Leigh Anne disappeared. We asked for two weeks, through both phone and email, multiple times, for our coverage emailed to us. It took two weeks for her to send it and we were driving without proof of coverage that entire time. That was the first red flag. At the same time, the number we agreed and signed on changed. She did not communicate nor state in contract that we would be paying our premium that yes, saved us money, but cost more per month, in 9 months instead of 12. This was the deal breaker over switching companies. We preferred a lower monthly payment. This was communicated time and time again, along with many other areas she didn't pay attention to. I brought to her attention on multiple occasions the amounts we would pay monthly, and she agreed. However, that was a lie. It went from being $265 a month to over $315. From then on when I emailed or called again to speak of the lack of communication and issue. I read back emails confirming the amounts we were suppose to pay over twelve and not nine months to the the office manager. She heard my story and stated that the problem could be easily resolved by underwriting my policy again. Ironically, Leigh Anne just so happened to get on the call at the end Two weeks went by without the confirmation of the underwrite that was promised to us. I emailed Leigh Anne and she did not respond. I emailed again and she had that same co-worked respond to the email with a brief "we can't underwrite your loan". Terrible customer service and refusing to respond to the client who is giving you money... not cool. In addition to all of this, our home insurance was never billed to our bank. They had no idea that we switched insurance companies. Today, we lost our house coverage because Leigh Anne never did what she was suppose to. Another real bummer and major mistake on her part. So, I went on to switch agent and companies, as this company does not care about its customers. Sure, customers that don't ask questions or let whatever number is front of them be the amount they pay may enjoy her. Leigh Anne is hands off and all business. But when it comes to customer service and having empathy or even accountability, she is terrible. I do not recommend this company or her. As they didn't care or offer any solution to fix their wrong. Three months of dealing with this has left me emotionally exhausted and vulnerable. There is nothing worse than trusting someone with your property and it being only about numbers to them.

Beacon Insurance Solutions - lifeinsurance - Updated May 2026

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