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8 years ago

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Beach Time Rentals - Rats live all over here

Beach Time Rentals

2.5(13 reviews)
2.3 mi

I was a customer of this vacation rental company for five years, with a solid track record of…read morerenting for long stays (a month each time) and leaving properties in excellent condition. I even accepted them telling me a month before my stay last year that the rental home they had assured me had suffered NO hurricane damage had actually failed inspection and instead, I either had to accept a different property several miles away or give up my reservation entirely. What a disappointment to communicate to them recently, with almost THREE months notice, I needed to adjust my reservation length due to family issues and receive a very harsh response that led me to cancel my entire month-long stay, knowingly losing my deposit. I will never rent through this company again. I advise you to re-think your options if you are considering them, too.

By far the worst experience I've ever had with a rental company in my entire life. I would…read morerecommend to not ever book with Beach Time Rentals - my customer service experience was absolutely horrible and I can't put into words how awful it was to deal with them. I inquired with Beach Time Rentals directly through their website for a house rental. After receiving their contract I noted they required check or cash payment for the final payment. I preferred to use credit card to get points and frankly, more security as I've never heard of this small establishment. Given this, we chose not to book with beach time rentals. I went on VRBO looking for a house for the same weekend and found a home. I did not see that it was managed by Beach Time Rentals, but turns out it was. OK no problem - I'm booking through VRBO. It turns out their payment policy remains the same, which is fine even though VRBO told me not to pay BTR via cash or check as we can pay credit card. After quite a bit of misinformation from VRBO it turns out they can request cash or check for payment - fine. We will pay that way. However, Heidi from Beach Time Rentals had offered me a full refund if I told her I was cancelling by 12 PM the following day. I accepted thinking, I've already had a questionable experience with this company and frankly they have been difficult to deal with, I'll take her offer which I thought was a kind gesture. Beach Time Rentals then withdrew their offer to give me a full refund and used my acceptance of their offer to cancel my reservation. They cancelled my reservation, kept my $1100 deposit, and refused to communicate with us any longer. If that doesn't sound wrong to you, I don't know what does. Unfortunately I have no recourse through VRBO or our credit card company because Beach Time Rentals has used our "request for cancellation" based on *their offer* as validation to cancel, even though we only requested to cancel based on their offer and I said numerous times "Please do not cancel if you are not honoring your offer of giving a refund". I have never experienced such horrible customer services or questionable business practices. PLEASE do yourself a favor and rent from another company if you are looking for a short term rental. Honestly the last thing I wanted to do is write negative reviews, but we gave the business every opportunity to do the right thing and give us a refund. We even stated we would accept a credit towards a future stay but they have no interest of making this right. After reporting them to the BBB, this is our only recourse at this point.

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Beach Time Rentals - Wake up!!!!!!

Wake up!!!!!!

Beach Time Rentals
Beach Time Rentals

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FMV Property Management

FMV Property Management

1.0(1 review)
10.3 mi•Madeira-Redington

Absolute horrific experience hiring this property management team to manage our 6-unit property in…read moreMadeira Beach. Not only did we have the lowest rating on AirBnB we've ever had (we went from being Superhosts to having a 2.5 rating in one of our apartments and all others in the 3-4 star range), many of the reviews complained that Aaron and Alyssa were rude and unhelpful. I texted them to address the fact that we weren't getting any bookings, our low ratings, the horrible photo quality they had on the site, and guest complaints. They engaged with me probably how they did with guests - rude, passing blame, and unhelpful. At one point, Aaron told us it was "not their job" to get bookings. When we started working with them, they told us to deactivate our own AirBnB listings, so that they could make all reservations go through them. Then they were supposed to pay us out. We have not gotten a single dollar and they've now removed our listings completely and refuse to pass on booking fees. The prices were all messed up on AirBnB (see our conversation below) and they said they were right on their site. We never got a single booking from their website! We've had high occupancy rates for years on AirBnB by ourselves! They never got our property back up on Booking.com as we had it set up, even after months of waiting. I tried to attach photos of our discussions for you to see for yourself but Yelp doesn't allow it, I guess. You can see them on Facebook and on Google Reviews though. I messaged Alyssa after they refused to give us our payouts and they ghosted and just never replied. 10/10 do NOT hire them, stay with them, or give them any of your trust.

From the owner: We are a Property management company that Specializes in vacation rentals. Rather your looking to…read morebook a vacation of a lifetime or looking for property Managment services, FMV property management is here to help!

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FMV Property Management
FMV Property Management
FMV Property Management

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Beach House

Beach House

1.0(2 reviews)
4.4 mi

Do Not try to book with this place! I tried to book through Airbnb.com and it seems like they…read moreignored my request and after the request expired they claimed they did not see the request come in. Then they blocked off those dates but funny thing the unit is still available on VRBO for those dates but they jacked up the price to almost double that of my airbnb.com reservation request. Note: when I first looked the VRBO price was less than $200 a night more than airbnb.com. In my opinion they are not very honest people!!! They called me today and Carol admitted they did not respond to the request because they were not sure they would rent the unit for the advertised price. She then said it was still available for the specified dates and if I held on they could get me the correct price! I declined. FYI the following week the unit is advertised at the same price for which I tried to book. In my opinion seems like a bait and switch tactic! I am now considering filing a complaint with the the Florida DBPR

If I could select 0 stars, I would. What a waste of money and time renting from this company was…read more First, the pictures were from 50 years ago when the unit was maybe new. Place had black algae everywhere, place smelled, when brought to Alan Agoado's attention, he came up with excuses, lies and even yelled at me!!! WOW... We also completely thought we were dealing with another company from the beginning that a friend used, who has the same name but unfortunately located further down on Mandalay...what a mistake we made. There are plenty of reputable places around that don't have this lying POS working for them. I just want a refund...we ended up staying somewhere else for the week and paying for that too since they wouldn't work with us. Unbelievable...a Florida vacation from hell. YOU HAVE BEEN WARNED.

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Beach House

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BeachHouseFL - vacationrentalagents - Updated May 2026

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