Man what can I say that hasn't already been said. Matthew was very professional and provided…read moreincredible customer service. Him and his team provided us with the right amount of instructions, gave us advise and direction. Other places usually rush you or have this vibe that they're doing you a favor by allowing you to rent their equipment. Not H2O jet ski. They treated us very well and we were very pleased with the jet ski. During our time in the water we noticed that we had the fastest jet ski at the bay. Will definitely come back.

Worst experience by these people. Will not respond back if a refund was agreed upon returning…read moreearly. They will also say that a logical reason would be needed to receive refund, when we already were told that refund would be no issue. Owner will have worker speak for him because he's scared to face customers that were told refunds wouldn't be an issue. Would also say that communication wasn't there if running late even if there was, same for parking on site which wasn't communicated. Boat is also not fully functional with gages not working and boats are slower than advertised. Would not recommend, they are in the business of screwing people over.

My first time jet skiing could not have been a better experience renting from Chris! Visited San…read moreDiego for the week with some girlfriends, and what better way to go all out than to rent out some jet skis? This was probably one of the highlights of my trip! It was soooo much fun cruising around the Bay. Did I mention that these are brand new 2021 jet skis? It felt super sturdy cruising on them and I didn't feel like I was gonna fall off lol. I was really worried at first about losing my personal belongings since it was my first time doing this, but there's plenty of secure storage built in. Life jackets are provided and the jet skis, itself, have great safety features so this is definitely beginner-friendly. Tip: bring sunscreen and sunglasses! Overall, this was a really fun experience and I would definitely do this again. I recommend this to any locals and tourists in the San Diego area!

Our Family decided to have a last min beach day and I was able to find this awesome deal. Made the…read morephone call and was greeted by Chris. From our initial conversation, ill tell you, this guy was excited for us to try his new Jet Skis he just added to his fleet. HOLY CRAP! These thing were FAST! Not only just fast but I felt safe and comfortable like I was crusin in a SUV lol. I will definitely use his services again no doubt Thanks Chris if your reading this!

Super friendly staff! We were staying at the Dana, so decided to rent a jet ski! Super easy process…read moreand everyone working was very friendly and helpful. There a quite a bit of rules to follow once you are in the water, so pay attention to the video and orientation. My only feedback, is there is no way to tell what time to come back to avoid extra charges. I didn't want to risk brining my phone if we flipped, so we ended up coming back about 20 mins early. I would recommend a water watch to bring, even better if they provided them to guests. Super fun!

The absolute worst experience. Terrible and rude employees who were not only racist but extremely…read morerude. Go anywhere else. You'll thank me !

First of all, I made what could have been a costly mistake during the reservation process...100%…read moreUser error. However, they (Jane), with zero hassle, refunded me and took care of my error with ease. Soo grateful! The entire staff at time of jet ski rental was excellent through the entire process. It's an excellent location directly behind Mission Bay Resort. Where the family can relax on the bay and it doesn't really get too crowded. My family and I, plan to make this an annual event.

We did a 2 hour Single Surrey rental in Mission Bay on the spot. The staff was exceptional and…read morefriendly (Kyle and Jack) and we look forward to considering them again.

*Late Review* Rented…read morea 3 passenger jetski in the middle of July to ride on fiesta island. Greg made the process easy as possible. Transparent, honest, and looking forward to renting more jetski's through SD Jet Ski Rental! Jetskis were in awesome condition, fully functional and got some power to it! Next time, I will definitely rent 2 at the same time for parties of +7 or more. Thanks again Greg!

Found these guys on yelp, called them and answered immediately! Great service, amazing price, and…read moreloved the communication. I will 100% be coming back and renting again!

Amazing experience! We moved my son to SDSU and my 9 year old and 17 year old went with me to…read moreMission Bay and we rented paddle boards. The staff was so helpful and when it was a little too windy and we were pushed astray, they quickly came and loaded us up in a little boat and took us back to shore. Highly recommend.

Super chill people! We rented a kayak for an hr. The people were nice and helpful. There are…read morelockers there for your personal belongings

Drove down to SD for a friend's birthday. The agenda included jet skiing at Mission Bay. When we…read moregot to Mission Bay Sportcenter, we were greeted at the front desk by friendly staff. We signed the waivers and we were off to the dock. The instructor gave clear direction on safety and walked us through the layout of the bay. Had a blast zipping through the water and getting fun views of Sea World nearby. The free parking was straight forward, just follow the signs, and there were several open spots. After we had a picnic on their lush lawn overlooking the bay where we just rode. It was nice getting to boat watch and see other jet skiiers enjoying the beautiful day. Solid place for water sport rental.

The staff was amazing .took the family there to go sailing had the best time. We will definitely be…read morecoming back

We went and rented from the South Bay and got great deals on a 2 hour jet ski rental. The girl who…read moresigned us in was sweet and the guy who set us up was funny, informative and made it a great experience! The only reason we didn't give it 5 stars is because of the time it took us to get down to the star of India. That being said, if you like to go fast and all out, these jet ski's will allow you to do so! If my hubby was alone he would of gave this experience a full 's

This is not a real business it's 2 scammers renting out their personal jetskis illegally trying to…read moreget people to cover the entire cost of the repairs of their poorly maintained lemons saying it's your fault. The most recent review before this one is one of the owner/operators providing a fake review on his own business. (Gabriel) Ended up renting from this "company" because we didn't know any better and didn't have time to look for someone else once they had shown up so we bit the bullet and went ahead thinking "What's the worst that could happen?" When we first arrived at the location 15min before our scheduled time, one of the owners was there (Jesus) he didn't introduce himself at all instead he tried yelling at us "you guys wanna rent some jetskis" like a common beach hustler you might see on vacation. No company uniform or any kind of signage to let us know who he was. He was dressed in "designer" clothes and covered in gaudy jewlery. He carried himself exactly as you would expect, extremely disrespectful to all of my guests to the point where I'm embarrassed to have even put them in that situation. They gave us no contract, no reciept, no insurance options, no liability waivers basically nothing other than "Hey if the harbor police come you didn't rent these from us." And, "Dont turn on the ski in shallow water and go slowly near these parked boats but otherwise you can go any speed through the bay." So we pay these guys through venmo / zelle (BIG MISTAKE) the agreed amount and a 200 dollar "deposit" per ski total being 1050 for 4 hrs 2 skis. Sounds like a pretty good deal but what they don't tell you is that no matter what happens they expect to you to pay the full amount for the rental and any repairs that may come up. Oh and their jetskis are BEAT with duct tape holding together miscellaneous parts. All was going fine until about halfway into our rental when one of the skis just died, we didn't do anything other than ride it as intended and the thing just turned off and would not turn back on again. We call the guys that one of our guests is stranded on the bay with their ski and we needed help. So they say "ok well be right there we are 3minutes away don't use the other jetski we're going to use it to tow the other one out " It takes Jesus 45 min just to show up obviously pissed off and another 30 to get our friend out of the bay. During that process Jesus ties his rope to the handlebars (definitely not the right place to pull from) and flips the jetski over with our guest on it ( who can't swim btw ). He then instructs our guest to flip the jetski on his own (something they should have showed us how to do before the rental even started) and then finally gets the ski out of the bay and proceeds to load up both jet skis. (With at least 1 hour left on our rental not including the time it took him to pull the broken one out of the bay) He didn't offer a single apology or any kind of replacement or additional time. He then says he'll be right back with our deposit and he gets into his car and drives away. So we got in total 2 hrs when we planned for 4, and some of our guests didn't get to ride them at all. So for the next week we try to contact them about this and they are saying "we're waiting for the mechanic to let us know what's going on with the dead ski" turns out that according to their mechanic "of 15 years" the jetski broke because of something coming loose, and it usually only happens when they are flipped. So naturally I think cool we're getting our deposit back since we never flipped the ski and it was obviously not our fault. I was very wrong, AFTER taking $1050 dollars total from us these jokers had the nerve to say to us the repair was 5 hundred something how would you like to pay the rest. Again offered 0 apologies for the horrible experience we had, didn't check if our guest who they flipped was ok (lawsuit waiting to happen), didn't refund us our time we lost, and ontop of all that had the balls to ask for more money. I've seen lemonade stands run by children operate with more professionalism than these clowns. If your looking to rent a jetski GO ELSEWHERE this place is a scam and will end up costing you much more overall.