Showed for 1530 appointment at 1529. Waited patiently for a simple notary public to sign some…read moredocuments. Wasn't seen until 1633. To make matters worse, they took a walk in first. WTH, why even make an appointment? It obviously means nothing to Chase Bank. The issue was NOT with the notary, Jason, he was great. Very pleasant and businesslike. Easy transaction. The issue WAS with Autumn, the greeter or coordinator, she was the one who lead the walkin in first, knowing we had an appointment. Everyone's time is important, but don't bother with an appointment at this location, if it's truly first come, first served. The branch manager needs to retrain the coordinators on their priorities.

Literally no customer service at this branch, came in on a Tuesday morning not busy whatsoever and…read morewaited about 25 minutes without anybody approaching asking what we needed. Two bankers sitting in their cubicles on their cellphone and can't help us. Ridiculous! Wells Fargo would never!

The bank am go secon time ready they ask not good , am give the check they say the check happened…read moream go nothey bank am cash easy cash the check

This place is always busy and only has 2 tellers working even during rush hours. I try to avoid…read morethis location but it's the only location that's close. Just FYI avoid Friday evenings!

I disagree with this Heather per se. These people don't actually understand their actually banking…read moreinstitute if they just did their own research??!!!! I am quite content at this BMO financial center and have no problem with upcoming questions or concerns regarding my accounts. I would especially like to refer Nicole, as their on going regular teller, to be an amazing asset to their team because she actually cares about the customer sitting across from her and not what would benefit her financially!! Please people and wake up that not everyone is after your money and they do care that you want it put in a safe place when needed due to life's demands, upon us as, human beings. Maybe, just maybe, you will understand that life has a way of bouncing around and testing us. I have a cousin dying of a brain tumor and I have this bank to provide me the funds so I can get there in time before they pull the plug!! So, if you other people want to give BMO a hard time, why don't you just talk to me and I'll set you straight!!

Place is going under. Tellers are rude and clearly have no supervision from management.read more

One person doesn't spoil the staff, but she should represent herself in a better matter Customer…read moreService very poor

Nobody in the store wife was trying to change last name and they told us they were booked up for…read morethe day we were the only ones in the store

Brandy just helped me out here and her customer service was great, she taught me a few things that…read morewill be helpful to me in the future relating to my banking with Wells Fargo. I would recommend this location if you are looking to knowledgeable bankers and professionalism. 5 stars! THANKS BRANDY!

This is the best branch in the valley! The staff is nice and friendly. I had an issue with my…read morecredit card and even though local branches do not support cc's, they were still helpful and corrected my issue.

I wanted to give this bank location a zero.. but I had to at least give 1 star to submit it. Bank…read moreat Indian school in Goodyear. Employes the rudest ,people. This guy wasted 1hour and 45 minutes of my time, to find out he did not know how to open an IRA ACCOUNT. .I wanted to take out my.money out 0f this my account to start an IRA. He got on the phone acted like he was talking Once in a while he would look at the woman teller and laugh. .finally he got off the phone and admitted he did not know anything about IRA. And told me I needed to the different location and talk to the bank Manger. When I left the bank he was laughing with the teller . Very rude, unprofessional, he acted like he was better than me..

My sister and I cannot thank Nicole Carey and the staff at the bank for helping us with a difficult…read moresituation. They went above and beyond to help us. We are so appreciative and would recommend them. Thank you again Nicole!!

My first time visiting this branch, I can say I felt welcomed and the young lady named Jackie was…read morevery sweet and was quick with getting me in and out! Definitely will be returning to this branch location with any of my banking needs!

Was able to cash In a check in a very swift and quick manner. The teller was very nice.read more

HORRIBLE HORRIBLE HORRIBLE CUSTOMER SERVICE!!!! I've been a loyal Wells Fargo client since 1996…read morethis pushed me to the edge to switxh financial institutions. My roommate received a check he didn't have an account so he was going to endorse it to me and deposit it into my account. I googled and searched Reddit "can you deposit a check made out to someone else into you account at Wells Fargo" the answer was yes no problem no restrictions. I went to the teller. We both endorsed the back. She said they don't allow that. I told her thr other Wells Fargo in the neighboring city did it. She said they went suppose to. I even showed her online that it has been done before many times. She said " well you should try a check cashing place. I went to the other Wells Fargo and no problem they were able to deposit it without any issues. DO NOT GO TO THIS BRANCH.

Very friendly customer service. Was able to get all of my questions answered in no time. They are…read moreopen on Saturdays which is a huge plus.

Okay after the Grinch that stole Christmas was set aside that the manager at the McDowell Road…read morebranch someone else named Aisha stepped in as a result of a BBB complaint and she made everything right she removed the freeze on my savings account expedited the clearance of the funds called another Branch personally to have them cash the check when it was cleared and she gave me a $200 gift card wave to magic wand and made everything right it's amazing how One Bad Apple can absolutely ruin the holidays and one more Good Witch of the West can come in and save everything I was really impressed by that .