We've dined there many times and service has never been spectacular. Today it was just sad. It was completely understaffed and while those who were working, it really gave the impression of being overwhelmed and undertrained. Management has really failed on that aspect. My wife ordered an entree that showed up in a kids bowl. The salad was drenched in salad dressing. We had to ask multiple times for certain items. Over all it was really a horrible experience. read more

Took my sister here for a quick dinner and unwind from bridal shopping. Food was good. Red beans and rice is banging. Drinks had us calling our kids to come swoop us up..lol. read more

BB's Tex-Orleans - These shrimp banging - Cajun/Creole Near Me - Katy, Texas

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I was extra excited to try this place because of all the Amazing reviews. Sadly the food was not good. The boiled shrimp and crawfish were good. But the 'Catfish' with fries and shrimp was just nasty the fish wasn't catfish! It taste like Tilapia!! I can assure you it was tilapia. For the price of the plates I expected better flavor and served what the menu has not a difference fish. Not to mention the side of the cole slaw was tiny cup where they served the dressing. My mom wanted to say something and kept insisting the food taste bad.. read more

BB's Tex-Orleans - Boiled shrimp and crawfish - Cajun/Creole Near Me - Katy, Texas

This was our go to. We are from New Orleans. Family was in town and wanted crawfish. Ordered crawfish, gumbo, potato salad and hush puppies. Crawfish were good but charged us $12 to get to go. Gumbo was colored water with a few chewy shrimp flushing around. The rice was in a pill cup container (about a teaspoon) the potato salad was in a condiment cup. The hush puppies were the size of a large marble. $86 and still hungry. So sad they were good. read more

When here with a bunch of friends to celebrate and had a ball. By the way the food was very delicious

The BEST crawfish EVER HANDS DOWN. Food always fresh and delicious. I could eat their food every day!

Found the place on Yelp. What a great choice for lunch. Coral was our server and she was super friendly and attentive! Explained everything on the menu since it was our first time there. Ordered the appetizer empanadas and they were oozing with cheese and filling. Quite tasty. Our party ordered a bowl of chicken and sausage gumbo, grilled shrimp and catfish, half po-boy and soup which was the shrimp po-boy and shrimp gumbo, catfish and etouffee, and crawfish platter with half fried and half crawfish etouffee. We loved everything! Would definitely come back if in the area. read more

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Went to BBs today after work, had a great time with the server, Fernanda. The food was amazing. I got the " Da Cray Cajun" It is my new favorite Dish. I feel so bad upon closing out my clumsy oversized fingers, pressed the downward thumb which I did not mean to do! Therefore that's why I'm here. She is very attentive and represents your establishment extremely well. read more

Boiled crawfish, shrimp, crab and mushrooms were good. Seating and wait weren't bad. Restroom could use some care. Plenty of parking. Knowledgeable waitress. Took a bit to get the food and drinks. read more

BB's Tex-Orleans - Crawfish, shrimp, crab, mushrooms, sausage - Cajun/Creole Near Me - Katy, Texas

Finally got to try brunch here! Absolutely loved the Louisiana Benedict! We come here often and our go to is the Tuesday Special. So much food for such a great price. We also tried for the first time the Boudin Flautas - would order those again too! The live music during Sunday brunch was a plus! read more

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What can I say? Each time, they exceed our expectations. Everything is good. The entire menu slaps. The drinks are all good. You can't go wrong here!!!! read more

Food was good as usual and takeout was ready when promised. No comment on service as food was ordered online.

Delicious food that came out in no time. Great service. I went on a busy day and still had a wonderful experience. read more

BB's Tex-Orleans - Cajun/Creole Near Me - Katy, Texas

Good Cajun Food; great curbside service as well as attentive dine in service. Decor is very Mardi Gras & ambiance is lively. Very family oriented service. read more

Last night for Father's Day we went for dinner, good to see a crowd had to wait 20 minutes for a table for 7, but no problem. Once seated we were well taken care of our waitress was fabulous tended to our family, kept us informed on food coming and was there for everything we needed. Food was delicious, just a good way to spend Father's Day as a family for dinner! read more

We had a great experience at BB's! The food was great, the hurricanes were yummy, and the waitress was attentive and hilarious! I recommend it! read more

Food: 5 stars for sure! Everything was delicious. We got the 5-lbs crawfish boil for $35 (I think it's on Thursdays only). We also got boudin balls, and fried oysters. Everything was delicious. Social Distancing and Safety: This is why I docked a star from the rating. There wasn't any distancing. Once it got busy, people were sat at every table, definitely not 6 feet apart from each other. We saw multiple people go to the bathrooms without masks. I even heard one lady say "because my hands were so filthy, I couldn't get my mask on". I mean, my hands were dirty from the crawfish too but I got my mask on. So... whatever. It was just concerning about how no one seemed to care about the distancing aspect of anything. Service: It was great, no complaints. read more

Highly disappointed and dissatisfied with customer service on phone and food ordered. I ordered over the phone for curbside pickup. After waiting for almost five minutes for someone to respond, some woman rudely tells me to hold on after finally answering. She then comes back on the line after a few more minutes and I told her I wanted to order for pick up. She proceeded to ask me what I wanted and I starred to speak and then she says "I can't hear you" and placed me on hold once again. By this time, I was almost running out of patience the way she place me on hold for a long time and the way her tone of voice were toward me. Couple of minutes later, she comes back on, but this time I had my husband ordered for the items I. Which she started to act "nice" thereafter. She then tells him it will be ready in 25 minutes. My husband picked up and upon arrival to our home, he noticed that our order for the Maw Maw's Monday Madness meal was not even hot! It was bitter cold, the rice looked like it's a day old and cold as well, the garlic bread was hard and dry! The crawfish was luke warm and almost cold to the touch! We had to heat up our foods. Way overpriced for the food we ordered and it's not even a hot meal. I'm a regular customer, and never have had such an awful experience such as today! Your employees need customer service training and food needs to be a hot meal like it should be. read more

BB's Tex-Orleans - OLD RICE AND COLD - Cajun/Creole Near Me - Katy, Texas

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Awesome roast beef po-boy (midnight masterpiece). My hubby got the fried shrimp and chicken strip platter and was sorry he didn't just get all shrimp. He said it was some of the best friend shrimp he's had as it wasn't too tough like at other places. The only negative was the red beans had way too much rice so it was more like rice with a few tablespoons of their red beans. I mixed as I always do and wound up with a lot of pink rice. Otherwise we'll likely be back and hopefully the rice to red beans ratio will be better next time. read more

BB's Tex-Orleans - Midnight masterpiece! - Cajun/Creole Near Me - Katy, Texas

If I could leave no stars, I would. The "Louisiana" Crawfish are not even close to how Louisiana does them. The seasoning was terrible. The crawfish were so overdone that they turned black and smelled burnt when they came out...like someone fried them in a frying pan. The service was terrible. I kept having to ask for a refill for my drink. She seemed aggravated I asked for something. Horrible experience. read more

Lunchtime at BBs , sat on patio ordered snow crab and corn and potatoes! Our server was extremely friendly! What a great lunch! read more

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I'm a seasonal diner at BB's. Love their crawfish. The staff is very helpful and friendly.

OMGEE!!! I had to start writing this the minute I got in the car after eating. (I'm not driving. I promise. I'm the passenger lol) Lunch today was amazing. I'm assuming we got there right after the lunch rush because all the booths were dirty. That was no problem. I understand. One of the waiters told us we could sit anywhere and we found a spot. I may have been a bit rude when he came back because he was just about to set the menus down and I quickly yelled "the table is dirty". He walked away and never returned lol I hope it was just because they were rotating and not because I seemed rude because I'm a super nice person (at least I am in my head) A waitress came and wiped our table and took over. Her name was Mattie and she was cool as heck. She was fast, knowledgeable, and friendly. My best friend had a lb of crawfish and the lunch po boy/gumbo combo. I had the lunch po boy/gumbo combo and my son had a kids meal. All of our food was fresh and delicious. I am not very fond of crawfish. I think it's a waste of time to take 2 minutes to peel a crawfish to get a morsel of meat. However, I tried my bestie's and the flavor was fantastic. My bullet for the king po boy was very flavorful with the bacon wrapped chicken and just the right amount of fixings. The gumbo was also tasty. I think it may have had a bit of okra in it. I don't really like okra, but it was just enough to give it a good flavor. I love BB's bread pudding and asked how often it's made at this particular location. I mentioned how I had once had some that tasted days old and just wanted to make sure it was fresh. Mattie went and talked to the manager and brought me out a warm piece of the most delicious bread pudding I've ever had. I think they had just taken it out of the oven because it was so hot lol but I just dealt with the pain of burning my tongue because it was fire!!! I could have eaten the whole piece by myself, but brought 1/3 home to savor later. We had an amazing experience overall and plan to return soon. When a waitress can be sweet to kiddos in addition to the parents, that's always a plus for me. Mattie was sweet to my son and didn't act like he was a pain when he tried to talk to her. This location knows good customer service and food. read more

No food the quality and quantity has declined never going there again when I came to Texas I found them for my po boy's then they have steadily declined in the quality and quantity's read more

This place offers curbside pick up along with superb customer service inside. I am visiting Houston and had to try this hip and hopping NOLA style spot. Crawfish and shrimp had the best "fresh" flavor. Their Etouffee gravy is rich, flavorful and spiced as expected in New Orleans! Great place to try especially if you are a crawfish fan!!! read more

BB's Tex-Orleans - French Quarter Plate - Cajun/Creole Near Me - Katy, Texas

I placed a to-go order today, pick up time for 5:30p. My husband went in 3 times to ask for an update on the order. At 6:12 they told him they "lost the order". This is completely unacceptable. To make a patron wait nearly 45 minutes without adequately checking on their order is terrible customer service. Update: I spoke with the manager and he finally got the order out to my husband and offered a discount for the inconvenience. 0 stars to employee(s) 5 stars to manager for rectifying issue promptly read more

We took my family to the Katy location yesterday. I saw this restaurant on Eat Like a Local and thought it would be perfect to take my family to when my son came home for Easter Break. Overall a good experience. Food was what we experienced. . Atmosphere was really welcoming. . Service was just average / maybe below average. When my husband went to wash his hands after our meal he saw a sign with a special they had running - it was almost exactly what we ordered - but - better as it was a little cheaper but had some additional items like a 2nd crab, etc. The server should have advised us of this special especially when we were basically ordering the same thing. Our table didn't have a flyer on it so it was the server's responsibility to let us know about the current specials or how to make our experience better. Because of that - I'm rating only 3 stars - otherwise it would have been 5 stars. I'll have to think about going back. With everything so expensive these days - it would have been nice if she would have been focused on her job a little more. read more

Food is always amazing and the waiters and waitresses are amazing as well. Crawfish is 10/10 recommend.

Great food and service, it was a bit of a wait but it was completely worth it. It was a bit loud in there but only because it was packed which is very understandable. read more

LOVE THIER CRAWFISH HERE!! During crawfish season my family and I stay here all the time. Their sausage is delicious too. They make sure to season their crawfish very well. Love it 10/10! read more

Beware of asking for spicier crawfish.. We recently got charged $1.50 per pound for spicier/ sauce.. The service and the food was outstanding though we thought it would have been in the best interest of the consumer to be informed of the ridiculous additional cost per pound for a little more spice/sauce read more

Ordered 10 lbs of crawfish, corn, and sausage. Picked up less than 7 lbs crawfish, potatoes, sausage, and water. Cannot believe how much water was in the bags, and of course no corn. We felt ripped off. read more

This was my second visit to a BB's Cafe, but my first at this particular one. It seems to have been open about a month or two on Grand Parkway out in Katy. Now that its much closer I may visit more frequently. I took my wife for dinner on a Saturday night and there was no wait to be seated. She had a Hurricane drink and I tried one of their Margaritas. The drink was plenty strong from my view point and I didn't finish it lol. We both ordered the Shrimp and Grits and I also had a bowl of gumbo. The Shrimp and Grits were delicious but I didn't care as much for the gumbo. If you are used to eating gumbo, then you know how hard it is to compare with the homemade variety. It was somewhat spicy? I couldn't put my finger on it but there was an added ingredient that I was not used to having. It wasn't bad but just not as tasty as I would have liked. I will have to revisit them again to try other dishes. read more

BB's Tex-Orleans - Shrimp and grits - Cajun/Creole Near Me - Katy, Texas

Great Tex-Cajun food in the Katy area. Disappointing bar area. BBs is located just a bit south Costco, and was previously a Swampy's. My wife and stopped by on a Saturday night around 6pm and were told there was a 30 minute wait. They took our cell number to text us when our table was available. We tried to have some drinks in the bar area while waiting for our dinner table, but we were told not to sit at any of the bar tables, as they were being used for dinner patrons. Huh? We instead shifted some bar stools around to squeeze in around a snarky guy at the bar. Luckily, our dinner table was ready about 15 minutes later. I had a tasty Abita Amber on tap, and wanted to get the bar tab shifted over to our dinner tab. I was told by the bartender they couldn't do that. Our dinner waitress was great and helped us pick a good appetizer, the Tex Cajun Virgin. Strange name, but this is one deliciius app. Fries topped with gravy, roast beef and cheese seems like the greasy food you had back in college at 3am after a night of drinking, but this was not that kind of food. VERY tasty and recommended. We decided to go with the crawfish, and were not disappointed. The crawfish were big and juicy. BBs puts a lot of extra seasoning on top after the crawfish come out. The corn and potatoes were very reasonable...25 cents for a potato and 50 cents for corn. The andouille sausage was big and very tasty. My wife also ordered some hush puppies that came hot, fluffy and delicious. Overall, a great meal at a good price. We will return, but the bar situation knocked this review down a star. read more

BB's Tex-Orleans - Tex-Cajun Virgin. Shoestring fries with gravy, roast beef and topped with cheese. Wow! - Cajun/Creole Near Me - Katy, Texas

I'm sooo disappointed in this $35 order of 4lbs of crawfish. I should have came on here and read reviews since the pandemic. Reviewer Kelli P was right the curbside pickup was the worst crawfish I've ever had. They were not hot, just warmish and worse was they were brownish grey inside. I totally feel played, they either were frozen crawfish or they were spoiled. I'm calling tomorrow to speak to someone cos this is unacceptable. I've been here sooo many times pre Covid that there was no doubt they would fail my crawfish craving. I couldn't eat it but sis did and I know she finna be tummy sick tonight. The pic is from our last visit and the other is the takeout read more

BB's Tex-Orleans - Devoured crawfish - Cajun/Creole Near Me - Katy, Texas

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This was my first time here. I'm pretty glad that I stopped by. The hostess was great but was a little delay in seating (no big deal though!) our server was helpful and made the burger recommendation! How she sold it to me, made me change my mind from getting the shrimp & grits to getting the burger! The server said BB's burgers was the best burger she ever ate & I COULD NOT AGREE MORE!! It was super tasty! I know there's anything location closer to me that I'll most definitely go and eat!! read more

BB's Tex-Orleans - Fries were ok. But the BURGER WAS A1, with the BB's Sauce, which is like a chipotle flavored sauce - Cajun/Creole Near Me - Katy, Texas

This is our favorite Cajun food restaurant. The atmosphere feels like your in New Orleans and the food matches the ambiance.

Just ate dinner here, I'm from Tulsa and found this place by accident so living Cajun food I had to try it. I had the boudin balls and a bowl of gumbo with potato salad. It was all so good, I'm stuffed. Service was good and quick and not a bad price. I'll definitely go back next time I'm in Houston. read more

Cool place to hang out and it offers both indoor and outdoor setting. The ambient is with a sports bar attach to it and its clean with plenty of seating even got a private seating area. The service is always friendly and you pretty much pick and choose where you want to sit. I ordered the chip with queso which it was delicious. The queso was really amazing. I can't stop eating it. Then come the the roasted beef sandwich, it come in a 10 inches bun and they pack it with beef lettuce and tomatoes. It was fill with amazing spices and sauces. And when I take a bite of it, it is messy. I am not a big fan of Cajun food, but this is amazing. The shoe string potatoes fries was really good also. BB offers a pretty simple menu, their happy hours menu is really good and drinks are reasonable priced. The place is cool and they are always friendly. Good place to grab a bite or hang out with friends. read more

BB's Tex-Orleans - Chips - Cajun/Creole Near Me - Katy, Texas

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I just left this establishment. It was one of the worst experiences ever. I stood at the bar for quite some time before a gentleman the bar told the bar tender I needed a drink. I simply took it that they were busy. We were sat in the banquet area I believe. We ordered crawfish and appetizers. Upon meeting our waitress disclosed that she's given all the "black tables" which is why she initially was displeased to serve us. I was shocked she said that bc she was black... she went further to say a lot of people ask her about it and I was extremely skeptical bc who asks that type of question and who would work for a place that did that? But bc a white gentleman at the bar had to tell the bar tender to serve me I thought maybe she's right. So now we feel as if this establishment has color lines. Not wanting to make my children uncomfortable we continued. We asked for bibs and wipes several times that we never received. I ordered a frozen margarita and after quite sometime I was told the machine was out. No problem I ordered one on the rocks. While paying she insisted we skip over the satisfaction survey. Realizing I would not be able to finish my drink I asked for it to go. She said they didn't do Togo so I proceeded to place my drink in a Togo cup only to be met by the general manager named Eric I believe. He said I could not take the drink so I said cool I will finish it...as he stood and watched. Before I finished he was called to another incident. Once I was done I asked for the manager to return so I could address my concerns. The waitress that had been our server got a different manager than the previous one. I could tell he may have been a lower level manager and I said I would wait for the one that she called initially. After showing his displeasure he left only to go to the hostess stand and begin to discuss his displeasure to the waitstaff because several of them that were standing there turned and glared at me. No problem. I stood and waited for the original manager and addressed all of my concerns. I was made to feel uncomfortable by the bar tender, the waitress, and two managers. I'm not sure how business is normally conducted but I would hope the staff is better trained better in the future. We were made to feel as if color was an issue by the bar tender and our waitress and then further isolated and talked about by two managers. I do not want anything from this establishment but to do better by others in the future. I've never had this happen before and I hope no one else has to go through this. read more