We so wanted to work with Bayview Design. We initially made contact with a representative at Bayview. She seemed to really know her products and seemed very knowledgeable on contractors etc. on the Island. When we didn't hear back from her in weeks we reached out only to find she had a medical emergency that precluded her from helping us. We wish her well. When we asked what happened, we were told about her medical condition and that we had, "fallen thru the cracks". Okay, then have someone else come out please. A subsequent appointment was made and Courtney came to our home who seemed knowledgeable and competent. Weeks after and Courtney NEVER responded! Our saga began in November and it's March now. THEY NEVER RESPONDED! WOW! We sought other designers and we are almost done with a Kitchen and Bathroom remodel that Bayside could have easily had but for a lack of response on their part. We spent over $50,000. Their business must be going thru the roof for them to be able to ignore customers like they did with us. read more

Bayview Design Center - Langley, Washington

I originally was recommended to go to this business as I was going to remodel my kitchen. I walked in and came into contact with Courtney. She was very hurried and stated that she does not do walk in's, but, can make an appointment to see my place. She did, came out, took notes, measured very efficiently. I also described my needs of a large pantry space, knock out a wall, close off an unnecessary exterior door and to have a more "open" concept that hid the sink upon entry to the house, and that I did not want a "corner" ( really don't like Lazy Susan's) When I got the proposal back, I observed a complete open concept in an "L" shape" with my sink in full view of the front door, a corner, no large pantry, little storage space except for a large island. When I e-mailed her, I was asking if we could find a way to get a larger pantry space and got no response. I called twice a couple of weeks apart, left messages and got no response. At this point, she has lost my business and respect for her professionalism, as well as, the desire to ever recommend anyone to this business. Even if she was not the right designer or did not want to work on the design further, I would have hoped that I would have gotten some feedback/contact to that affect. I have moved forward on my kitchen with another designer that has been wonderful. It has been a fluid project, challenging,but, we came up with a perfect design that would allow for the large pantry and other needs. read more

Complete disaster ! cabinets didn't fit , dead space in cabinent corners , panels for the fridge missing , wrong measurements , bid kept changing for countertops. Courtney was a nightmare. Order your cabinets elsewhere. I too had the same experience as the other reviews here on this page. read more