I have been a client & have known Penny Albertella for 10 years, firstly Penny was recommended to me by an acquaintance when my then 11 year old son qualified a pure bred Arabian horse for the Horse Of The Year Show, the youngest person who had ever done this, prior to the big event the horse had a fall on him and he lost all his confidence to carry on, yet he really wanted to compete at the show. We were told Penny could help gain his confidence back through therapy, I was unsure at first but thought it was worth a try as he had worked so hard to qualify this horse. After 10 sessions, therapy tapes and advise from Penny how to deal with this situation my son rode his mare at HOYS with amazing confidence at this huge event and against a class of 30 adult riders and was placed 6th overall. Had my son not known or had help from Penny I don't think he would have done this. Recently I myself had to see Penny as I had a gag reflux when visiting dentists, it was so bad no dentist could work on me without me physically being sick on them. I had to have a lot of work done and as this condition is a subconscious condition I thought about seeing Penny for myself. I saw how it worked on my son so off I went. I had 10 sessions and she made me a tape which I listened to overnight, prior to the dentist and during the treatment and it worked I was able to complete 5 visits to the dentist without me gagging on anyone. I only wished I'd met her sooner then my teeth would not have been so neglected. I cant thank her enough for her help. Nicola read more

I was quoted double sessions and higher prices than the market for a fear of flying but was convinced by Penny's qualifications. During sessions I raised doubts and was told it needed time to 'kick in'. At the end of our sessions I didn't feel any differently and worse: she led me to believe that I could fly even though I was still terrified. I suffered a 2hr panic attack (even on Valium). I have now been traumatised twice (including the initial problem I went to her with) So I'd say i've actually come out worse rather than better. Her response: 'I must have diagnosed you. I'll book you in for more sessions (at a cost)'. due to shattered confidence in hypnotherapy when I mentioned a refund (at least partial) she completely ignored me. All this is on top of her inhumane manner. One session while I was working through trauma, with tears running down my face I was abruptly escorted to the door as she never goes even a minute over time. I've never felt so humiliated. read more

I contacted Penny out of desperation. Panic attacks had me virtually housebound and unable to even walk to the local shop as I just couldn't breath. I had been suffering with symptoms for 6 years and despite the best efforts of the NHS I was I in a desperate state. A consultation appointment with Penny identified that I had anxiety and I was offered a 16 week course of analytical hypnotherapy, the process and costs were explained and I loved that there was no hard sell, Penny encouraged me to go away and think about it before committing. I began sessions with Penny and I was skeptical! Some sessions were incredibly emotional bringing a tidal wave of overwhelming emotion but Penny was calm and talked me through everything. I really liked the fact that after the hypnotherapy ended there was no discussion or dissection of what had been said everything was left within the hypnotic state and for me that worked well and allowed me to confront some tough memories because it was a release and I didn't have to justify or question anything. On session 14 everything changed I felt a shift and I knew it had worked. Two weeks later I climbed a mountain in Wales, I'm able to ride a bike, walk up stairs without the sheer exhaustion and pain I used to feel, I can carrying shopping and I'm not sleeping or crying my afternoons away. I'm no longer in pain and I haven't had a panic attack large or small since session 14 in the Summer of 2017! I am so very very grateful to Penny for quite literally changing my life. read more