I just closed an account with Wells Fargo that had been open since 1988.The last straw was a…read moretransaction that was canceled at the commissary and a credit issued to my app before I left the parking lot.The credit stayed on my app for two days then disappeared while they processed the debit transaction so they could charge an overdraft fee if $35.They border on illegal and I'm extremely relieved to be done with them.They required 10 debits a month to have a free account and suggest that you get them by mid month to avoid a $14 fee.Im free now!

This location is small and placid. Most locations are quiet and there's 's not many locations…read morestrategically placed. I've been here for about eight years. This bank lacks the most recent technology and to date they are working on it. We love the staff and the direct care assistance given when needed. I would not promote or recommend using this bank. On that point is not enough good I can say to recommend this bank, especially if you own your own business. I myself need a change and need to reach a better decision banking wise.

I paid for one transfer of $510 to a friend's bank account in Nepal. It arrived in 8 minutes. About…read more12 hours later I paid for a second transfer to the same person, same bank for $100. It is now 6 days later and it STILL has not arrived! I called WU and was told that I needed to be patient and that there was nothing they could do about the delay. I will not use Western Union again!

I am very disappointed with the way that Western Union is taking so long to handle my case with…read morefraudulent activity. I brought a $500.00 money order and a $75.00 money order. I had to be broken up because $500.00 is the highest. Mind you... This was for my rent. So, when I sent this off on August 31, 2023, this was for September's rent, and the rental office kept telling me that they had not received it. So every month it was late, they would add a late fee on there and making my bill even higher. I kept contacting Western Union about this matter. I even sent them a letter telling them what this was all about and how I'm being charged for late rent every month. Still to this day, I have not received my money back, and it is Oct 31,2025. I sent them the 15 dollars so they can do the research. They sent me an email showing that both money orders were altered and cashed. Then I had to submit an affidavit, with it be notarized and dated, which was another $20.00. Now, they are still saying that they have not received it yet. When I say I'm over it and I WANT MY DAMN MONEY BACK NOW! I WILL NEVER USE THEIR SERVICES AGAIN. They sent me an email today stating to via email to the forgery department. So, the original that I sent, I took a picture of both of the affidavits. Now I'm still waiting for them to respond, telling me that they are going to send me my money, because, clear as day, you can tell someone forged their writing on the front over my writing & the back of it with a telephone. To anyone in Norfolk, VA/ Chesapeake, VA/ Virginia Beach, VA, if you get Money orders, please don't take them to the Chesapeake, VA, Post office on Indian River Rd and drop them in the mailbox outside, because my money order was stolen, and my mother's was as well, but she used MoneyGram. I don't know if it's an inside Job or work, but it's crazy. That won't happen again.