I love the products that this company puts out, and have been using them for years. I've not had a complaint until now. Even if I didn't really care for a certain scent, I'd chalk it up to personal preference, and try another scent. This time though I bought the golden vanity mirror/tray from their new Bridgerton collab. I bought it online, and my husband picked it up for me. I was so excited to use it in my bathroom! This little (very little) vanity tray is not even big enough to hold more than two body mists, and the materials looked a little on the cheap/tacky side. I am very disappointed in this product, that I spent over $30 on! As I said, this is the first time being disappointed by this company, so still giving them 4 stars. read more

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So far this is the best lotion and body wash I have found that actually works and locks moisture in. Great displays, friendly and helpful staff, and usually there's a buy 3 get 2 or buy 2 get 1 sale. Fours stars because it is expensive and having better sales and clearance days would bring in more consumers. read more

Bath & Body Works - Love how there bags at checkout are always different and unique from any other place. - Cosmetics & Beauty Supply Near Me - Slidell, Louisiana

Everyone in this store is infected with niceness! They are professional, kind, and attentive. They greet you at the door, ask if they can help or assist you in anyway and immediately share sale ideas. I ordered online there was a bump in my order that was quickly and politely fixed. The merchandise is amazing. Good job ladies, keep up the good work. read more

I walked in trying to exchange an item like I would always do at other bath and body stores. When I walked in trying to do it, I asked the lady to help me & she literally said "I know bath & body says you can return it etc." but she was basically saying I couldn't. She had me furious & I will never go back to that store ever again. If y'all advertise something that's on the wall stick to it. read more

Worst Bath and Body Works I've ever visited I'm a former employee from another store so I know good customer service when I see it and unfortunately, I didn't receive that today. I wish I caught her name, but a sales associate was very rude to my sister and me. (Pixie cut, Caucasian, glasses) My sister asked for her assistance and she completely passed my sister up. Luckily, she asked me if I needed help finding anything so I made sure she turned herself around to assist my sister instead. At my old store, we took in any Bath and Body Works products to exchange or return 100% guaranteed, for any reason!!!! The sales associate cut me off as we were trying to explain why we'd like to exchange our candle. ATTITUDE AND ALL. I couldn't care less if her day was rough, we all have bad days. Don't put that on customers who YOU tried helping in the first place!!!! read more

I love you guys here .. you all always keep that inventory even when online don't have it .. this location is way better with helping than the other location I have been to read more