They are so hard to get a hold of. I think there is only one person that answers the phone and they close at 3pm so you have to leave a VM and wait for her to call you back. I have service with them and they refused to call back after they said I missed a payment. I emailed them proof of payment from my bank because they stopped service even though I made my payment on time. read more

I've found that Bates Sanitation is extremely customer focused. They always pick-up the trash on the scheduled day. They are responsive to questions and resolve any issues. read more

There is no way to get a price quote from them. They will not answer their phones. When you leave a voicemail, they do not call back. If you send them an email thru their website, they will not respond. I'm not sure how this company stays in business. read more