searching for insurance was made easy all because of Madison! She broke everything down with the…read morecomparison to our current coverage and prices. A phone call and an email , has us sold on better prices and service!

From the owner: We take pride in insuring our State Farm policyholders and their family against what can go wrong…read moreand help them to invest in what can go right. We seek to offer remarkable customer service, treating each customer as if they were family. License #: SC-6424826

June is rude and condescending. Said insurance was available to me for a home I was purchasing (the…read moredreaded huntbox style) - then when I told her the sellers required staying 30 days after closing as a condition of my purchase, dropped me like a hot potato. I asked what changed? She said she didn't trust that I wouldn't have horses there after the seller moved out. Seriously? What happened to free agency? Even if I did elect to at some time down the road (trust me- can't afford it now) - I could change insurance companies....

I contacted this broker to get homeowner's insurance for my 90-year-old father. When I saw the…read morepolicy and the bill, I knew they had hard-sold him 2-3 times more coverage than he needed and the bill was about 3 times what other companies I called would have charged. I know they cheated him because they figured he was old and they could get away with it. They are unethical and unprofessional. I tried to cancel his policy and H-E refused (said he had to call, but he was too upset). Finally I bought a policy from another broker, and they handled the cancellation. But H-E is only out for easy money, at any cost to the customer.

Collette Ball save me a ton of money by referring me to one of her financial advisors in her office…read moreto solve my insurance problem. That reflects high ethics in getting me to the right person which was very professional on her behalf. courtesy and proficient in handling my services without hesitation. Ms Ball and Her staff have done an outstanding job especially with customer services. Excellent advice and immediately responded to my texts which speak volume on her work ethics.

I have been with Collette Ball State Farm insurance for more then 20 years. I like the way Mrs…read more Ball builds a good relationship with her customers and take the time to follow up with any questions they may have. Mrs. Ball staff greet customers with respects and approach them in a way that fits the individual situation. She is an excellent agent.

Very unprofessional and quite "clueless" in regards to information. Only had experience with Craig…read more- I believed I may have interrupted his 800am nap time. The other person in the office who I asked about why I had waited for over 1/2 hour with no response said that "He was hard of hearing and sometimes naps". She had been talking loudly on her office phone with a possibly not work related call and I had to go back to her office to get some attention. I won't return.

Very helpful, knowledgeable, and friendly people. I would highly recommend them if you are in the…read moremarket for health insurance! It's so nice having someone in your corner to help and explain things rather than signing up on the computer.

This is the friendliest office in Aiken! I have been with the Scott Saul agency for several years…read moreand they have always been quick to respond to any necessary policy changes: new vehicle or new asset. And always treat me as a person, not a policy number.

Mr. Saul demonstrated exceptional professionalism, providing clear, knowledgeable, and thorough…read moreassistance with all of my needs. He went above and beyond by offering additional support, and I would highly recommend his services to others.

Absolute criminals they are. They stole my dads gold from safety deposit box. Dads passed and will…read morewas given to me. Dads girlfriend got power of attorney then she passed after her daughter drained my dads account. Box was not paid for accouple months. Went there with his keys to open and lock was changed. They said even if key worked could only take pictures of contents. They said they would pay for box to be drilled. They never did but gave timeline on claim of gold. They sold the gold the gold at auction to themselves. They are worse of the worse bank.

Worthless. Trying calling and you'll be on hold forever, then transferred, then put on hold, then…read moretransferred to voice mail. Digital banking is not modern. If you work at SRS, these are the people too dumb to work there...and that's really saying something.

My husband and I were trying to find health insurance that would be better than where my husband…read moreworks. I have so many illnesses and need different doctors to treat me. We had someone from Insurance Masters office, to help sign people up for insurance, stop by our home. We listened and were impressed. They contacted us as to what we needed. With everything, we would have to pay something every month. No problem. I made my first payment and this is where it all fell apart. We got a letter from BCBS that our insurance was cancelled and our money returned. BCBS said that we were the ones that cancelled it. Why would we cancel the insurance! We contacted Insurance Masters and they were checking it out and tried to re-establish it to no avail. During all this time we talked with someone different each time, as well as the manager. They had no clue what to do. Here we are with no insurance! Then when they tried to get us insurance, the price went way up. We couldn't afford it. So we had to just take the free insurance, which doesn't cover enough and makes it cost more for prescriptions and doctor visits. I have had to do without necessary doctors and tests. Insurance Masters didn't help us at all. During talking with them, each person we talked with told us something different each time; what's covered, what they could do for us and finally no communication at all, like they gave up on us. We will never use them again nor recommend them to anyone. Do Not Use them to help you get what you need or for consistent communication.

From the owner: " At Insurance Masters we have licensed agents and advisors…read morethat specialize in Health and Life Insurance that shop the market to obtain the best rates for comparative policies. Tel: 803-761-0222 If you make the wrong choice in selecting your Health Insurance it could cost you dearly . . . possibly resulting in lack of urgently needed care or even financial disaster as a result of inadequate coverage. Don't make that mistake. At Insurance Masters our team of experienced agents will compare the differences between the many plan options available to you . . . and help pick the right pan to protect you and your family. "