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    Bassett Physical Therapy

    5.0 (1 review)
    Closed Closed

    Services - Bassett Physical Therapy

    Physical therapy

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    9 years ago

    Fantastic! Fun, encouraging, professional. Wonderful staff. Wonderful therapy program. I recommend BPT for anyone needing therapy.

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    Stanleytown Health & Rehabilitation Center

    Stanleytown Health & Rehabilitation Center

    4.2(5 reviews)
    0.4 mi

    This is "the" place to get rehab in the Henry County area. When my mom was at Duke for a stroke,…read moreher case manager said that she wasn't familiar with Henry County but everyone that she worked with from there "just raved" about Stanleytown. After two months there, it's obvious that she wasn't exaggerating. All of the nurses were sweet and helpful and our experience there was positive despite the severity of her condition. Several nurses went above and beyond what you would expect and I am very grateful.

    This used to be the best place in our area to stay - you only HOPED you could get a room…read more Now...not so much. Response times on call bells was not good, especially since I could see the nurses' station from my room, and too often they would be just hanging around it, laughing and eating. I came back late one night, asked a question TWICE of the three nurses standing at a station, and was just straight-up ignored until they finished a personal conversation. My visitors saw the same thing, both when arriving and when leaving. A doorbell on the outside of the building never worked, so you could not get back in the building after visiting hours were over unless you called inside the facility. The nurses and nurses station were in plain view, you were just ignored while knocking on the door, waving your arms. Twenty-year-old patient handbooks were replaced after they were brought to the management's attention. Couldn't get a doctor or a social worker to return a call without a lot of hassle and excuses for both. Couldn't get a copy of an admission diagnosis or any paperwork regarding discharge from the hospital because the person in charge of it seemed to never be available. There were a few standout CNAs, but the rest of the staff was plainly just putting in time. And why did it seem to take at least 45 minutes to give each patient their meds? The nurse stood outside the door working on a computer, and pulling meds, but why did it take so long? Too many times, a request was made to someone who would "let your nurse know" and that request was never answered. Lots of effort was put into honoring the staff during a certain week - if only that much effort went into training on how to be compassionate and empathetic.

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    Stanleytown Health & Rehabilitation Center
    Stanleytown Health & Rehabilitation Center
    Stanleytown Health & Rehabilitation Center

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    Bassett Physical Therapy - physicaltherapy - Updated May 2026

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