Reached out to Darville due a slab leak in my home & let me tell you, best decision I ever made…read more (Keep in mind this was also an insurance claim, not the easiest things to deal with) Sharmin is their customer support representative that answers the phone when you call. She was extremely nice & very professional. She scheduled the repair & followed up multiple times to make sure everything was going accordingly. From scheduling to repair everything ran smoothly. Logan F. & Candice S. were the ones assigned to fix the leak. Logan's work is nothing short of the highest quality. They repaired the leaks, cleaned up after themselves and did it with a smile. Both Logan and Candice are a great examples of how amazing employees should represent a company. I am amazed at the competency this company and their employees represent. This was an insurance claim for me and as everyone knows they can be messy, Logan actually took some time to help me understand and explain some of the issues they've experienced in the past with these situations. This company sold me from the time I made the call to the second the techs finished and left the house. Price was slightly higher than most but well worth it IMO. I am supper happy with the outcome and would highly recommend them to anyone. From now on, I will REFUSE to use anyone that isn't The Darville Co. -JP

They were very honest and went above and beyond trying everything to fix our problem drain. They…read morealso replaced several faucets and a toilet for us and did an amazing job, even cleaning up the mess. Thanks Darville company!!!

Billy Greathouse is a great plumber with lots of skill and experience. He has worked on all our…read morejobs for the last 6 years. Great work and reasonable prices. Comes to bid right away! You won't go wrong calling his crew to fix your plumbing!

I called to get a tankless water heater work done and respectfully they told me they don't know…read moremuch about it. I really appreciate the fact that he said that rather than coming to look at it and charging me. 10/10 would recommend. Honest kind people

Have came out multiple times to fix sewer blockage and is still not fixed, charged a lot of money…read moreand nothing has been repaired still having the same problems.

Backstory to begin: We have had "the same" clog in our kitchen drain 4x since we purchased our…read morehome. We've previously used a well-known local company to unclog the blockage. Last time they were here, WITHOUT EVEN PUTTING A CAMERA DOWN THE PIPE, they recommended either hydro jetting the pipes OR just replacing the pipes all together. Since the drain was running after they snaked it, we decided to hold off on moving forward with the options they presented. Fast forward about 8 months to now, the infamous clog had returned (big surprise) so I started researching other plumbing companies to get other opinions. I had already gotten a $1600-2500 quote for replacing the sewer pipe from a different company when I called I Fix Pipe for the hydro jetting option. I explained what we already "knew" according to the well-known company. Steve, with I Fix Pipe, recommended that we instead, start with snaking the pipe and running a camera down so we can determine the ACTUAL PROBLEM. (Me: Wow! Yeah, that sounds GREAT! For some reason, I just trusted what the initial company told me.) Steve then explained to me that Hydro Jetting is great (in the right situation) but without seeing what was going on in the pipe, it might not be the right course of action. I REALLY appreciate how this company didn't just sell me what I had asked for. I'm glad they have the customer's interest in mind, not just making money. One quote Steve said that really impressed me was when I thanked him for giving me all the info, he said, "Well, I'm treating you how I would want to be treated." THANK YOU! Our service technician was "AZ" (and I didn't catch the name of his coworker- sorry). They were both AMAZING, so knowledgeable and very professional. AZ was able to answer the "ba-zillion" questions I had. They snaked our line and then ran a camera down. It was neat to be able to be out there and watch them work. Price was great! They really treat customers like family! I Fix Pipe is going to get us some quotes on hydro jetting our line and line replacement (to a larger diameter pipe). This is DEFINITELY our new plumbing company! We will be working with them again for any of our plumbing needs!

Absolutely terrible management. My estimate was scheduled for 9am. I should have known better when…read morethey didn't even show up until 1pm due to a "busy schedule". After checking out my property, they simply stated they CAN'T do the job because it takes too much time and resources. So essentially, they are refusing to fix my air duct because it isn't worth their time. This behavior is absolutely inappropriate and unprofessional. It's so amateur that they can't even manage their schedule properly. I'm thankful they showed their lack of professionalism and experience upfront and saved me the headache of hiring them. My response to the reply: There's no miscommunication. I was scheduled for 9am and the tech arrived at 1pm completely unannounced. The attic has normal access.

Where do I start, Billy Black was my second call. In the past we used what I thought was another…read morereputable company. The company came out to look at our HVAC system and decided at nine years old they wanted to sell us a new system. They assumed we had a leak and it made more sense to replace the whole thing. That company quoted me $13,200 to replace the entire system. Fast forward to my experience with Billy Black. The first time I called I spoke to Billy, just a down-to-earth guy. Billy sent his technician Jake to give me a second opinion. Both Billy and Jake are true professionals. It's clear these guys operate on honesty and integrity. Jake used an electronic device to sniff our entire system. He could not find a leak. We did end up replacing condenser fan motor and topping off the system. I went from $13,200 with the other company to a few hundred with Billy Black. From now on, Billy will be my first phone call.

Joey, was very quick to respond and showed up as agreed. He fixed an under the sink leak and…read morere-routed my dishwasher drain so it will no longer flood when using it. The repairs were reasonably priced and I'll be happy to call back if I have anymore plumbing needs.

Great guys. Quality work at a reasonable price. Came out same day and finished the jobread more

Did repair on Ream heat pump. Everything went well. Sal was very courteous and answered all…read morequestions. I was very satisfied with the job he did. I have no complaints on his work.

They came on short notice and were very professional. Fantastic company. Would definitely…read morereccomend.

Very unsatisfied with the handling of multiple plumbing visits. First they charge a high rate. Then…read moreI'm paying for the guy to go to a store and take his sweet time buying "parts". The estimate is far off of what was charged. Then now the water heater is still having the same issues as before. Did we really need a water heater or was it to take advantage of a sale? After 3 visits and hundreds of dollars the issues remain. Can a Plumber diagnose an issue before making assumptions these days?

Very professional! Did an amazing job getting my drywall repair done in our ceiling after the AC…read moreleaked through. Always punctual and would highly recommend for any repairs you have!