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    Basin Pacific Insurance

    5.0 (2 reviews)
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    7 months ago

    Carlo is awesome, always takes care of our needs, and can always find what we need when we need it

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    12 years ago

    Awesome local agency with very kind, knowledgeable and helpful agents. I highly recommend it.

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    Dan Knoll - State Farm Insurance Agent - State Farm Logo

    Dan Knoll - State Farm Insurance Agent

    (5 reviews)

    I have been insured with Dan Knoll's State Farm Insurance for several years. When my husband and I…read moregot married, he suggested I switch to USAA, since he's insured with them for his car and maybe we could get a lower rate? Whenever I think about it, I decide to stay. Why? The customer service! In an age of call centers and impersonal transactions with companies, Dan Knoll Insurance stands out. Before I set up automatic payment, occasionally I would miss a payment. An actual local agent would call me and remind me, take my payment over the phone and they are always friendly. Now comes the best story I have. On Friday, after business hours, I was in an accident. I was scared, unsure of what to do, and didn't have my most recent insurance card with me. I called and it went to the State Farm number and I was on hold for a long time. I hung up and called again, and who picks up, Dan Knoll himself! He was so nice and reassuring and told me what to do. His first question was if I was ok. I felt so much better, and am still amazed you can still get this kind of service, from the owner, after hours, no less! I highly recommend Dan Knoll State Farm Insurance!

    Although I am not insured with them, I just needed to give credit where it is due. I work at a…read moreglass shop and deal with glass replacement claims and Mallory is the best person to work with. She helped me get a customer situated and handled everything that was going on without hesitation. She kept me informed and helped me figure some issues out and didn't even flinch when I asked her a million and one questions. The situation at hand was of course frustrating, however talking to her was the best part about it. I wish that dealing with ALL insurance was as delightful as she made it. She improved my day so much and I appreciate it more than she will ever know.

    Basin Pacific Insurance - insurance - Updated May 2026

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