Gray R.

Ordered the Chili Lime Shrimp, Lemongrass Chicken, Satay Steak w/ extra sauce. Meat portion size was great, overall portion size good, but they skimped on veggies as everyone ended up hitting white rice with no meat/veggies to go with it in their bowls. The sauce for the Satay Steak and Chili Lime Shrimp (we kept the original sauces they come with) were great; lots of flavour, fragrant, and well-paired with the dishes - they tasted very Thai and had a good amount of spice/seasoning in them. The sauce for the Chili Lime Shrimp I didn't like nearly as much; it was normal sweet/spicy thai sauce, the kind you get for spring rolls and such, and was lackluster. The other 2 sauces tasted like they were made in house, the sweet/spicy sauce tasted like it came straight from a bottle. I hope next time I come back they have some more meat/protein options to choose from; I think there were about ~4 when I ordered and that seemed really limited, especially when there are so many other restaurants/food joints right next door. Overall, a solid place to get some healthy Viet/Thai bowls. The sauces were great, the portion size great, and the price good for the Sq1 food court. The Lemongrass Chicken was the most popular for my group, and my Chili Lime Shrimp I'd recommend only if you can get it to come with another sauce.

Soleil S.

I go between 4 to 3.5 stars... regardless of that, it's definitely a step up from any mall options I've had in a while. Their service is really sweet and a clear 4 stars. Mall food courts are not known for their quality or flavour but somehow Basil box tends to avoid those trappings. With sauces that are not cloyingly sweet or fake, they give your choice a perk up and thinking "hey, food court food can actually taste real!". As for the atmosphere, it's a mall food court ... it is one of the nicer ones as it's quite open with tons of seating choices. They do have a lot of people taking care of the area so its quite clean. Service here is what made the whole interaction pleasant. The ladies helping serve us were really sweet. They were patient and offering thoughts on what was viewed as the most popular. Ordering here is quite easy... they break it down to 4 steps. Pick your base, toppings, proteins, and any extras/sauce. The variety is nice as you dont feel pigeoned holed to only getting noodle or jasmine rice... you also have brown rice and leafy greens. I do like how they offer a vegetarian and also GF option for those who have a different dietary requirement. One thing that was a bit of a draw back is only getting 2 options for the vegetables. Compared to most places, it's at least 3 if not 4. 2 seemed quite limiting ... especially if you're choosing the vegetarian options to start. Sweet chilli tofu leaf green box - I found this to be closer to the ones you get at King and Bay. The prices are similar enough too... I guess it's true that you do get what you pay for. The sweet chilli actually has some heat to it. It's not going to kill your taste buds but it definitely kicks it around. There was a decent amount of food but nothing where you see meal sized salads at sit down restaurants. I wish I did get more options for vegetables but for the 2 I was allowed, it was ok. Nothing was outstanding by itself but it was fresh, prepared well, and came together with some flavours that lean towards Thai cuisine. 3.5/5 If I'm ever stuck in Square One, I wouldnt hesitate to come back as this spot does bring a nice change to the deep fried or meat heavy options nearby. It's a bit on the lighter side but at least it's fairly tasty.

Tania L.

A perfect healthy eating option located right in the Square One food court! You can find all the nutritional information located online, and conveniently count your macros. However, do be cautious of portion size, as they do offer generous servings. I ordered a base composed of half spring mix and half brown rice. My two vegetables were roasted edamame and charred sweet potatoes, and I watched in astonishment as the server piled them on, scoop after scoop. I got the sweet chili lime, with roasted peanuts, pickled vegetables, herbs, and sesame seeds. I chose to get the peanut sauce on the side. My box was completely full by the time they gave it back to me, and all for the mere cost of 11.25! Considering the recent move of Square One to a more affluent market, this price is standard in Food Central now. The box was so large that I couldn't even touch the brown rice. By the time I made my way through the sweet potatoes and edamame, I was already stuffed. The shrimp had a pleasant sour sweet spicy kick to them, but beware - a couple of my friends have mentioned receiving food poisoning from Basil Box, specifically after eating the seafood options. Overall, I would recommend this place, but also suggest bearing in mind that, like all food court places, their food may not be the cleanest. That bring said, it is pleasant to see a healthy option among the many junk food choices at Food Central in Square One!

Amy Z.

My #1 choice in this food court, let's be honest- I'm completely obsessed! Especially if you're trying to stick to your vegan/vegetarian diet, this is your place! Even if you're just trying to be healthier, you'll love this place! This place makes sure you get all the protein, vegetables and grains in your meals. I get the jasmine rice x corn (I freaking love sweet corn) x sweet potato (perfectly peppered) x tofu (perfect texture and taste) & pumpkin seeds x sesame seeds. Seriously it's the perfect combo! I love it so much. It's also so much food that it can last me 2 meals if needed. I love their variety and the different combos you can make. That's totally up my alley. The only thing is... I can make all of these at home for a cheap price, which is similar for all restaurants and take out. Seriously, my bank account is always screaming at me. I've also tried their Thai iced tea, which is good but a bit sweet. I'm sure you can adjust it. Their mango ginger ale is seriously just ginger ale with a pump of mango syrup. Their drinks are kind of overpriced.. Servers here are so sweet! Like, can I keep you? You're all gems!

Sam A.

I've been waiting to review Basil Box till I could share a pic of its deliciousness. Basil box has become my new favourite food court meal. I wish every mall had this! It is so tasty and flavourful and not to mention, pretty healthy! I tend to get the same base and protein but I switch up the veggies from time to time. My usual is, brown rice, sweet potatoes, peppers, lemongrass chicken, tamarind sauce, pickled veggies and fresh herbs. SUCH a good combination. I have tried the noodles once, which weren't bad and I've tried all the veggies. Everything just tastes so fresh and I never feel guilty or like crap after eating here. I actually have cravings for Basil Box lol. The one girl that usually serves me is so friendly and cheerful. She makes the experience of Basil Box even better. During my most recent visit, she was mopping as I approached the counter. When she noticed me, she told me she would just be a moment and went to go thoroughly wash her hands before serving me. Even though this should be second nature to most businesses, I actually noticed this and it just made my thoughts of Basil Box all the more positive. My only slight slight complaint is that they are pretty pinch with the meat in comparison to the rice, noodles, etc. However, this has never really affected my meal experience as all the flavours taste just as good without the meat.

Vivian B.

Viet Thai fusion food?! I'm down! I've been here a few times to grab some dinner before my night classes and all the times I've gotten it, I'm always impressed. Everything is always so fresh and has so much flavour to it. I never change what I order lol, I usually end up getting the same protein and veggies haha. Chilled noodles + edamame + sweet potato + lemon grass chicken + peanut sauce + curry sauce + a little chilli sauce Garnishment I add everything except the parsley. I find the portions is a lot for me. I usually end up having leftovers for be next day to eat. The last time I ordered they had a promo where if you buy a box and a drink you can save a dollar. They had I think 4 drinks. 3/4 were refresher drinks and one of them was a Thai milk tea. I got the Thai milk tea and I really liked it. Apparently it had a weird aftertaste to it and my friends didn't like it but.. idk I didn't taste anything weird LOL. PSA also still sick so maybe my taste buds are still broken hahaha. But anyways I thought the spice of the box might have affected my taste for the milk tea so I had it a while later and it still tasted the same to me. More on the sweet side so next time I would ask for less sugar. Basil box is on the more pricer side so I don't have it as often. Will be back though!

Richard W.

Just recently I've visited basil box twice within the same week. Type of food Vietnamese + Thai cuisine, gluten free, comparable prices. The menu has a build a box, noodles, brown rice, veggies, meat, toppings + sauces. Only two sizes: small + regular. All fresh ingredients, tasted so good, decent food portions. one of the best healthy food options in the food court. Great alternative for people who are health enthusiast. I highly recommend this location.

Rolex X.

Love this place but I gotta be harsh on them for two reasons. Number one: protein portion is whack, guaranteed gotta spring for extra chicken Number two: STOP CHARGING FOR MORE THAN TWO VEGGIE CHOICES. If I pick edamame and sweet potato there's no reason you should be charging me several dollars extra for canned corn niblets just because it's a 3rd topping Annoying ! I'll update this to 5 stars once they fix either of these two problems

Noor B.

UPDATE: This place is still amazing. Made fresh every time, the flavours are so delicious and mix together so wonderfully it truly never disappoints. My go to order: Chilled rice noodles Roasted edamame Charred sweet potatoes Half five spice steak Half lemongrass chicken (kind of like this more than the streak tbh) One scoop classic peanut sauce Half scoop sweet chilli Thai sauce ALLL the toppings Extra pickled veggies Enjoy!! The only thing I'll ever eat at a food court! TLDR; If Basil Box was a person, I'd marry them.

Stephanie S.

I liked the concept of this food stall - whatever you call those units in the food court - located at Food Central in #SquareOne! It was easy to follow and the people who worked there did a good job at explaining everything I needed to know. To be honest, there really wasn't much to it: You select a carb + protein (price is dependent on this) + and additional toppings, including various sauces to make your own rice/noodle bowl! Lemongrass Chicken protein was just over $10, including taxes. I found it fairly healthy and satisfying. Great alternative to Whole Foods salad bar &/or Chipotle bowls. Warning: Red Thai chillis were deadly and they'll just be scooped in the box freely, so be AWARE. Definitely a topping to skip if you don't enjoy the heat.

Barbara D.

In a blurry sea of choices upon choices in Square One's food court, the Basil Box corner blends into the crowd at first, but its options, extremely friendly service, and food quality definitely stand out. Located beside Jimmy The Greek, there's no reason you shouldn't check it out, at least once. I visited on a weekday afternoon and was greeted instantly with a personable, welcoming smile (how often do you see that in a busy food court, really?). Like others have mentioned, they're very generous with the sampling, so you can figure out exactly what you want. Here's how it works: Step 1: Choose 1 base from: Long Grain Jasmine Rice, Short Grain Brown Rice, Chilled Noodles, or Salad. Step 2: Choose 2 veggies from: Corn, Peppers, Green Beans, Sweet Potatoes Step 3: Choose 1 meat from: Lemongrass Chicken, Steak, Shrimp, Coconut Curry Tofu Step 4: Choose 1 sauce from: Classic Peanut, Sriracha Sauce, Sweet Chili Lime, Penang Curry (and an additional option I can't remember) Step 5: Choose an Unlimited number of toppings from: sesame seeds, pickled veggies, various herbs, crushed peanuts, among others. I ordered the Short Grain Brown Rice, with Green Beans and Sweet Potatoes, with Coconut Curry Tofu, Penang Curry Sauce, and all toppings. The portions were generous, the flavours were strong and tasty, and everything felt and tasted fresh. I also had the Lychee Soda (if I had one issue, its that their drinks are a bit pricey) - which was also fresh and delicious. Overall, in a sea of greasy options, this isn't a bad choice at all. I'll definitely be back. For my box of food, in addition to the Lychee Soda, I paid around $14.00.

Daphne W.

I decided to try Basil Box out the other day as it is conveniently located inside the square one food court. I was greeted instantly and they explained to me how the ordering process worked. I was still trying to decide on what to get and they asked if I wanted to sample their protein items. I thought I was just going to get one sample but they kept them coming! I tried the chicken, beef, shrimp, and tofu. They were all super tasty. I ended up with the beef with corn, green beans, cold rice noodles and peanut sauce. I really enjoyed the ordering experience and the people, and loved how I could customize everything. The portion is generous as well. I also really liked the additional toppings at the end, especially the crunchy pickled radish and carrots- tied the meal together so well! I also ordered the Thai ice tea- the flavour was good. Imo it was too sweet but I wanted to try their drink in their original form. Next time I'll ask for half sweet:) There is definitely a next time!

Wei-Ling L.

I had heard through social media about the opening of the Basil Box and couldn't wait to try it out myself! I was a bit overwhelmed when looking at the menu, but the staff was quick to explain everything! Even when I couldn't decide on the base, they suggested that I do half of each! Since it was my first time ordering, the staff gave me suggestions on what others had picked before and what they really enjoyed! I ended up picking the green mix and noodles for the base, with lemongrass chicken, sweet potato, corn, peanut sauce (delicious, btw!), and some random toppings! They also succeeded in upselling me on my drink (I ended up getting the mango ginger ale...which was a bit too sweet for my taste, but still really good!) If the service keeps up and the food quality stays the same, this place will be a huge hit! I loved it and will definitely go back!