I went to this office hoping to find out why my jaw was hurting so bad and what could be done…read more They took one x-ray and started pushing for a sleep study test, a night guard, a MRI, and a cone scan. My jaw was never examined. I felt like they were not listening to me. Thankfully I found a dentist that did listen to me and diagnosed me with tendentious of the jaw. I am happily on the road to recovery

Make sure you read all the fine print!!! My daughter's 8000 dollar implant broke in 1 and 1/2…read moreyears!! Told her they were just temporary and the bite was off which they made. 8000 down the drain. Can't believe they could not do anything to help. Then would not put her temporary plate in. I work in the medical field so I know things happen. BUT COME ON!!

Great family dental experience.the office is very comfortable and welcoming. Hygienists and Dr…read more Allen always take time with explanations, and use great care with kids. They're never try to push for procedures or services that are unnecessary . One of the best all around dental experiences I've had. Office is a bit far from downtown Louisville but it's worth the extra 5-10min drive.

We moved to the area last summer and found this dentistry and absolutely love it! The staff are so…read moreprofessional and friendly, they are gentle with my kids and the place is super clean! I would recommend place this to anyone! And bonus: they took our insurance, my husband is active duty

Nice people, but pushy about procedures. Always wanted to pull a tooth!…read moreI saw them on a rotating basis with my periodontist, every six months. Each cleaning and exam always ended with a warning to have a tooth extracted because of some imminent failure of a crown, old filling or a cracked tooth - none of these teeth were causing pain or other problems, but I was warned that I'd soon be calling "in middle of the night" in agony. WRONG. I still have these teeth nearly five years later! I have a new dentist. Two of my teeth have had the old fillings replaced and two teeth are on the "watch and wait' list for possible crowns. Do your due diligence. ALWAYS get a second opinion on elective procedures.

Went for removal of a broken tooth. The dentist told me if I didn't get it taken out it would…read morebecome worse and will need emergency surgery ! Duh ! that is what i went in for!! Left with a broken tooth!! Would not recommend this place to anyone!!!

I love this dentist and her staff (and I've never felt like that about a dentist before. LOL)! You…read morewon't find better service; or more caring individuals anywhere. Dr. Hendrix work is amazing and she takes great care to make sure that you are well informed and have a pain free experience. Highly recommend!

The team at River Falls Family Dental is top notch! I had to reschedule my appointment multiple…read moretimes and they were very accommodating. They were even able to get me in the same week. I had my routine teeth cleaning and couldn't be happier with the results. Dr. Hendrix and her staff truly care about their patients. Dr Hendrix always follows up to make sure I'm doing ok after a procedure. You really couldn't ask for a better dentist.

Had an appointment at 10 am for some fillings. They numbed me around 11 am and then started…read moredrilling around 12 pm. I was feeling EVERYTHING and so he started trying to numb me again before going back to drilling. By 12:30 pm they finished the fillings and I told them that both my jaw and teeth hurt. Dentist blew me off and had someone give me motrin. After I got home the numbing started going away. My jaw throbbing and teeth hurting. I called and told reception and she said she would have to talk to the doctor. The doctor basically blew me off. The receptionist offered to have me come back in for him to check it out if I wanted (probably just so they could bill more).

Used them a few years ago and they lied about cavities, rushed, and caused me great pain. The…read moreoffice staff was fine, but Dr. Jang himself is not professional. He rushed and I lost a tooth due to his aggressive behavior. He also did not numb me completely and when I told him I could still feel it, he said to hold on he would be done soon.... AVOID this place at all cost.

Aspen Dental sucks…read more I mean, don't get me wrong, it's terrific that they're open on Saturday. It's unbelievable how scarce dentist offices are when it comes to the weekend. They're an everyday of the week necessity - just like the hospital and just like the grocery stores. BUT being the only dentistry open, these guys are greedy and capitalistic unfortunately. I come in a little past 7am - around when they open. I see a sign on the window "walk in's welcome!" So I walk right on in. What am I greeted with? A weary, apathetic receptionist and the rest of the group. They're like "we're already behind we might not be able to see you" - ma'am you've only been open 30 minutes and if I'm coming to you and telling you I got a serious issue I think that warrants a visit. Ultimately they think so too but here's the catch - they come up with some pure nonsense about how insurance companies are unreachable on Saturdays so you'll just have to pay 320 dollars for two images and a brief exam. Didn't even ask for my insurance card. EXCUSE ME? Talk about a scam. What gets under my skin is how greedy and eager to take advantage of my - and other people's - poor circumstances. I urgently needed to be checked on and get some antibiotics for my tooth before a literally blizzard blows into town and they couldn't care less. So I went to freaking urgent care and called an endodontist and got my help that way. If you think you don't got any other choices for your sudden tooth pain then to drop 300 on this place, you're wrong. These guys have to advertise aggressively because the reviews don't bring in customers on their own. I'd probably give it more stars if I could've been seen but, that's the issue. I wasn't so this place fails.

searching for a great dental office? Well, keep on looking, because this is NOT the place to be…read moreunless you want the run around, evasive answers to questions and to feel like just another person giving them money. AND this place is SUPER expensive, even though their on hold message attempts to say otherwise. Took me 5 phone calls to get a rude office manager Tiffany on the actual phone. After I was given half answers/ to get them further info (instead of calling to get it themselves) from a receptionist, I immedicaetly got the requested info to the best of my capabilities. Tiffany did not take me up on the offer to 3 way into the other office that did the start of my process to get the information directly from them. I was met w the, other dental offices dont want to give us info because we take money from them. That was odd answer and not the case here, the person at the other office offered to speak directly to her. I am tired of pass the buck mentality that comes out of my pocket and seems to be what all dental and healthcare has taken form as. I am sure she will remember me when she reads this, as I told her I was going to find elsewhere to go as i did not feel like they really cared about helping me. I'm not the patient that's going to settle for subpar customer service or care.

Prompt, caring, thorough and extremely competent doctor and staff. Never a problem with my…read moreinsurance, hygienists are excellent, and now they can make crowns on site- one day's visit does it all.

I had excellent care, and very understanding of my many health issues, that involved not being able…read moreto make appointment. I was very sorry because I always had anxienty ,so bad , that I had to take medicine to even get in a chair. I was so thankful for all the professional worker's , during my tooth cut out and stitched up . the assistant let me hold on to leg , through the procedure, I had no pain and stitched up and was their almost 2 hours and all went great. antibiotic was given , I really appreciate all the people who work their. they talk , and so friendly , kind and make you feel Welcomed. I'm so thankful to be able to go here. The office girls are very kind and friendly every time I go. I'm 75 and it's hard to find a place that you want to go and see all the Happy faces. Thank's Everybody for this special place. Wanda Kramer 5/10 2026i I Hope they always let me come back.

Blondella in the front office is so sweet! The dental hygienist Kristin, was amazing. Dr.R was very…read morenice. She's very helpful. The lady at the very front, that wears glasses is really rude and short, her tone is just not very nice with guest.

Horrible experience. I have a Cigna PPO plan. On the website, this office was in network…read more According to Cigna, I'm only supposed to pay less than 20 dollars a filing. I end up getting the filing done, and GUESS WHAT? I'm paying over 100 dollars for both. My wife, who asks a lot of questions, looked more into it. I think called Cigna, who said this office isn't in network, when on their website they are, lol. I called Jeff Commons, they claim to be in network, but the woman I spoke to told me Cigna downgraded the coverage for Composite, and would only pay for Amalgam. I then find out the Dr.Deborah Rodighiero ISN'T EVEN IN NETWORK! Now, I'm stuck with an addition 200 plus dollar bill on top of the over 100 I paid for. This is unacceptable. Why didn't you do your due diligence before you did my filings and make sure the composite filings were covered?! I DO NOT RECOMMEND THIS OFFICE.