I would highly recommend Scotts Flooring versus going to a big box store as you are treated as a…read morevaluable customer by way of one to one friendly service. Scott was prompt and reliable in measuring rooms plus he has a great selection of high quality laminate. The work was done very professionally with proper cleanup and disposal and the paperwork was easily understood. They even follow-up with guidelines for cleaning and care. Melinda G. Barrie Ontario

Our contractor recommended this company to us We were…read morepleasantly surprised at the selection they had on Vinyl flooring Scott quickly acknowledged us and helped us find the perfect flooring for our bathroom. I would recommend this company to others because they have a large selection and are a very friendly/helpful staff

Absolute worst experience ever. If something goes wrong they will leave you to live with their…read moremess. Have filed a claim against them with the consumer protection agency(which is a long process). They had 4 months and 5 attempts to install the carpet it was still not installed properly. It is still only laid temporarily with most of it not stretched or tacked down fully and visible seams showing. I also still have doors off that they removed and were never rehung. I was told there was a manufacturing defect with the first carpet after they laid one piece and I have the same issue and visible seam problems with the second one. I removed over 400 staples that were left sticking out on my stairs after they removed my carpet but left the exposed staples and rolls of carpet lying around. There was no follow up from the store manager to resolve things. I had to contact them repeatedly to follow up about what they would do next. After 4 months I wrote to head office to get my $9000.00+ back and the carpet removed so I could use the money to get flooring put in by another company. They wanted a 6th attempt to lay the carpet or are offering a partial refund. They don't carry the flooring I want and we're not able to offer me anything that matched it but want me to keep looking for something else from them. I feel that they abused my willingness to give them a chance to fix their mistakes and either they are trying to take advantage of a person with a disability or perhaps they just treat all their customers this way.

Absolutely terrible service. I simply was looking for someone to quote my project and didn't want…read moreto bullshit them so I let them know I may not go through with it in the end. Instead of providing good customer service and taking the time to help me they basically said they don't want to waste their time if I'm not guaranteed to be buying. Avoid Giant Carpet.

I made the mistake of going into this store in Barrie, to have a piece of carpet cut that was…read moresimilar to one i saw in another store. From the get go, the sale person was on edge. She had attitude with every statement she made, and repeatedly scolded me for not knowing the exact name of the carpet I had seen. On the pretense of being helpful, she stated that she would undercut every carpet price I gave her. Again, she berated me for not being more knowledgeable and when I asked her a question, her comment to me was "what part of this are you not getting". I have never encountered such a rude person in my life, and to have her represent a company like this is appalling.

Great experience with Danforth Carpet Connection - Tony came to our house and did the measurements…read morehimself. He has a terrific selection of flooring products and helped us choose the best tiles for our basement. He also recommended a subfloor installation that improved our slightly uneven basement floor and made the tile installation go smoothly. Stephan did a great job and finished our floor in two and a half days. Both Tony and Stephan were super competent and very responsive to our questions and concerns. We don't hesitate to recommend Danforth Carpet Connection.

This was the first time I made a purchase at Danforth Carpet Connection and based on my experience…read moreit will NOT be my last! I found Danforth on line, as a company that carry the FORBO line of linoleum. The product I was looking for was a special order with a tight timeline. My experience with the Danforth team was first class! They were quick to respond to my inquiry, provided a detailed quote with delivery estimate and provided additional information concerning installation guidance. The product was ready for pick up AHEAD of schedule. They were pleasant, friendly and professional in every respect. Danforth Flooring Connection know their business and treat their customers the way you'd like to be treated. I have no hesitation in recommending Danforth Flooring Connection to anyone looking for their vast array of flooring products! Very Satisfied Customer Doug