Asked for a new pump replacement and he installed an undersized pump that would not work. Had to…read morehave another plumber replace because he refused to make right.

I have had a drippy bathroom faucet for over 2 years. Wasn't bad in the beginning, but around…read moreChristmas it became a constant flow. Water bill reflected it as well. I also have been struggling with the toilet tank "guts" thanks to Martinsburg's hard water. I'd bought a new faucet and parts for the toilet, but after watching YT and assessing my space and my own abilities...chose to hire someone. Mark of Mountain View Plumbing gave me a quote based on labor/time for each of these. He's the owner/operator...something I like to support when I can. We scheduled for 9am, he called as he was arriving EARLY! Two hours and both problems fixed with parts I had bought to do it myself. He even fixed my tub/shower diverter stem I was starting to have issues with. We discussed a few hacks to get some more life out of the toilet as hard water is doing what it does. I then asked about my kitchen sink/drain and he verified that I can get RO and a disposal into that space. Now I just need to budget! As for his hourly rate, it is totally fine for skilled and licensed labor. He didn't nickel and dime for the little things he used (tape, etc). I appreciate that. I also know as a former business owner, he's covering travel costs, insurances, taxes, etc. with that rate. I will be using him for more projects as my own budget permits.

Strongly recommend this company…read more As a realtor, we constantly seek quality, responsive, and trustworthy contractors to help our clients. Recently, my clients have had some leak issues on their newly purchased home. On both occasions, RT Services have responded immediately and made sure my clients issues were addressed, RT Services is on my speed dial for Plumbing and HVAC services.

Appointment between 11-2pm. Showed up 1:45 pm. Two young techs - neither one was a senior tech. It…read morewas a simple estimate for repluming a kitchen sink and another pipe that needed blown out? Anyhow quoted over $2,000. Therefore, it seems the price is outrageous. According to the guys, they follow code. Well, duh, all licensed professionals do so. Anyhow, not pleased!!!

The second project was completed this week. The first was to do the rough-in for sink, dishwasher,…read morefridge ice & water and to run drain lines in the future RecRm. This one was to hook up the above plus install a disposal and to run the supply lines to the future bath. Tab and Kyle are a great team. The finished work was top notch. Communication on point. And, what seems to be rare these days, they showed up when scheduled. We will definately use them yet again when ready to finish the bathroom. And . . . we would highly recommend them for any plumbing project you may have - big or small. Oh, almost forgot the most important part, VERY fairly priced.

From the owner: 24/7 Plumbing Service & Repairs. Water Heaters, Fixtures, Well Pumps, Water Softeners, Leaks and…read moreupgrades. We pride ourselves in you not breaking the bank.

I was having hot water issues in my house as my hot water was not working. I found LMS plumbing and…read morethey were able to come within a couple hours of my call. Loren was able to replace the thermostats and elements and got it back up and running.

From the owner: We are a family owned and operated company with over 60 years combined experience in Commercial,…read moreLight Commercial and Residential work. We value our customers business and time. With attention to detail, we will do what our customers want and need at an affordable price.

Even though Terry was not able to solve the problem with my main line (it's complicated), I am…read moreleaving a 5 star review for his professionalism, kindness, responsiveness, and trying his best to solve the issue and being honest enough to admit when he wasn't able to (through no fault of his). He even checked in later that night to see how we were doing and to offer recommendations as to what we could do. I thoroughly recommend him.

My Furnace was running intermittently during that cold spell (only ran with door off, for a day or…read moretwo then locked out, reset, work for another day or two) during January 2024, had JP in to diagnose problem, he was great but unable to figure what my issue was. Left us with a $600 bill and my furnace still intermittent. My husband was in contact with both JP and the owners wife and they said they were trying to figure it out. We paid our bill and that is when we got ghosted by them. Left us without a proper working furnace in the cold. Ended up finding the root cause to our issue ourselves when restarting furnace again and smelling burning. The white neutral input wire was burnt and causing furnace to short out. My advice to anyone: don't pay your bill until they fix the unit or they will ghost you. I heard from other friends that they did the same to them As well.

165% markup above MSRP. We were looking for a high efficiency heat pump water heater and decided…read moreon a GE Profile Geospring heat pump unit which had an MSRP of $2900 (which should include markup) according to the GE website. We contacted A+ Plumbing because they were an authorized GE dealer and looked to have good reviews. They ordered one for us and contacted us when it came in to schedule installation. We never received a quote, we figured it should be around MSRP. On day of installation price was not discussed when they arrived so we were shocked when they completed and gave us the invoice with a charge for the unit of $4748 not the expected $2900. The cost of labor seemed fair to us and they were clean, neat and quick but we were SHOCKED at the invoice total. We were in a hurry to leave for an appointment, and with the heater installed, we felt all we could do was pay and get going. To further the pricing issue, my brother was so impressed with our water heater he ordered one online using our EXACT model number and received the same water heater for $1900. In fact, there are a number of appliance dealers on- line that are in the $2000 to $2500 range. When I contacted the owner of A+ Plumbing, he defended the price charged as middle man mark up and said that the unit my brother purchased would have been inferior because it was a different model number. Again, it is the exact same unit as there is no trailing letters like you would see if it had been manufactured as a specifically for a chain such as Costco, Wayfair, or Amazon. I did ask what A+'s cost was and they said they would check but we have not heard back. So, based on what we know, we were charged 165% mark-up above MSRP and roughly 240% of what we could have paid for the unit online.

Last September Tony came alone to install our free-standing tub and floor mount faucet, a 2-person…read morejob. The tub is only held down by the drain and moves very easily when empty. The floor-mounted faucet installation was worse than I could've imagined. To start, he used a black Sharpie on our new tile, marking where he would cut the hole. Luckily, I went in to check on things while he was in the basement and discovered he was planning to cut the hole too far into the corner, which would have meant moving the tub, just so the water would make it into the tub. Then, the hole he cut into the tile was too large. To make matters worse, he used white caulk to fill the holes that weren't covered by the faucet base plate. Also, the faucet leans noticeably (see pic of level against it). Soon after he left, we discovered it was leaking. We also discovered he'd taken our brushed nickel overflow cover, which he was supposed to swap with the chrome cover, as well as the chrome drain he removed to install the brushed nickel drain. My guess is he was hurrying to leave before my husband returned home to see his sloppy work. We called him back to stop the leak and to return the overflow and drain. I want to ask him if that sloppy installation would be acceptable in his home, if he was paying someone his hard-earned money to do it. I paid him, but really shouldn't have. Now we have to uninstall all of it and hire someone else to replace the ruined tile and reinstall the faucet, properly. The pictures say it all. Unless you just want pipes installed, look elsewhere.

Mr. Aaron serviced my master and secondary bathroom shower drains on December 4th 2017. By January…read more15th 2018, less than 6 weeks later, the master bathroom shower drain was again backing up. The company has been acted confused on the phone and via their web site communication and I have yet to hear back! I will soon be reporting them to the BBB.

From the owner: Our mission is to provide our clients the best plumbing service available every day. All of our…read morecoworkers uphold this principle with expertise, honesty and consistency to educate the consumer toward making informed decisions about their homes. We employ the area's finest technicians all of whom are subject to an extensive drug screening and criminal background investigation. You can rest assured knowing TechStar Services is looking out for your best interest and that of your family. We show up on time, in uniform and we always take care of your home investment. We use drop cloths, shoe covers and occasionally it takes us more time to prepare your home for work than it does to actually do the work! Your home is that important to us. At TechStar Services we realize that it is expensive nowadays for families to get by, so we have done what we can to keep our pricing affordable for everyone and maintain the world class service our customers have come to know. We always give you service and pricing options BEFORE the work is done! So you know in advance what the cost will be with no hidden charges or surprises at the end like many companies do. In short. . . . we work with you to solve your problems and help you determine a plan of action that will eliminate the problem and one that you can afford! We offer 24-hour emergency service so that you can count on us to be there when you need us the most.

Tri County Pump Services are fantastic! I had a leaking water softener, and know very little about…read moreplumbing, plus my boyfriend is overseas. I called them on the Friday afternoon of the weekend before Thanksgiving, and they sent out two guys first thing the next morning to stop the leak/bypass the system so I could have water, but no leak. They were super informative, and friendly. We needed a new water softener - and I was again impressed by the level of service from Tri County Pump Service. Firstly, the gentleman who was to install the water softener came out two days before scheduled to ensure that he would be fully prepared to install the system on the Wednesday, and noted that the filter needed cleaning, so informed me he would bring a filter for that as well. On the day of installation, he was early (which was fantastic! so rare in a contractor!), quickly removed the old system and installed the new system. It is the little things that really made me happy - he explained what I needed to do moving forward with the new system: when I should add more salt, when I should change the filter, how often it should be service. He left me one of the empty bags of the salt so I have a reference when I go and buy more bags of salt. This makes life easier for me, as I have never had a house with a water softener before. Fantastic service from Tri County Pump Services. Will definitely use them again if/when I need further plumbing services at my house.

This company can provide "okay" basic service - but beware of nontransparent pricing- that is high…read more They snapped the line in my well pump that was hung up. Yes - I knew it might break, you sign off on any and all issues that might happen.... But they should have stopped and handed over to the well drilling company prior to causing irreparable harm in my well. I was left and forced to drill an entirely new well due to the mess. They left behind a proper well company could have done other things to get that well pumped up, but not after it snapped. This has ended up being a $50,000 plus problem.

Quality of service was excellent. Very knowledgeable and helpful . The service we needed was for…read moreour whole house water treatment system.

I appreciate that Mellott Plumbing was able to come out the same day and arrived when they said…read morethey would, which was helpful in an urgent situation. However, my experience overall was disappointing. The plumber accessed the wrong cleanout that wasn't connected to my home, was unable to clear the blockage, and diagnosed the issue as roots in the pipes. I was charged almost $600 for this service. I decided to get a second opinion, and the other plumber found that there were no roots in the pipes (confirmed with a camera inspection) and was able to clear the blockage successfully. When I called Mellott Plumbing to explain the situation and request a partial refund, they did issue a refund, which I appreciated. While I'm thankful for the refund and their prompt response, the initial misdiagnosis and incorrect approach caused unnecessary stress and expense. I hope they take this feedback as an opportunity to improve their service in the future.