In February 2019, we hired Ed Miller, owner of Edwards Construction, for a second level deck…read moreextension, new stairs, and matching fascia boards on an existing second level sunroom. We didn't know at the time that Mr. Miller, as the contractor, would have been required to pull a permit with the city, which he did not do. Therefore, his multiple building code violations went undetected. We would never have known had the fascia boards not started to buckle two months after their installation. We contacted Mr. Miller, and he brushed off our complaints. We filed a complaint with the Better Business Bureau (https://www.bbb.org/us/oh/cincinnati/profile/basement-finishing/edwards-construction-inc-0292-8383/complaints#411223207). When Mr. Miller still refused to meet his responsibilities, we were forced to get a lawyer to help mediate the situation. During this process, we had two independent forensic engineers (ours and one working for Edwards Construction's liability insurance) inspect Mr. Miller's work. They found more issues than we did and so we were able to reach a settlement in May 2020- over a year later! We got our money back, including the cost of the required tear-down. Still, we lost so much time with this unnecessary hassle. Edwards Construction presents itself as an upstanding business that produces quality work. That was the reason we hired them in the first place! However, we were thoroughly disappointed by our experience, from the execution of the project to our interactions with Mr. Miller. If you're thinking about using Edwards Construction for your project, please be careful!
