Great staff and hometown, family feeling when you enter. I have been here depositing daily for my…read morebusiness and bank personally.

Can't cash a check there!!!!The reason: a computer generated message. The Manager stated that she…read moredoesn't know why it generated and that no one can override it. Chase Customer Service says it is that Branch. That the manager set it up!!!! Someone is LYING

I have called the bank four times and no one has answered. I'm trying to get in touch with my…read morebanker who moved from the college Drive branch to Denham Springs to handle one of accounts. And I was told the banker that helped me open. It is who I need to talk to.

atm never works. the point of a bank is to get your money not wait days for it, it's actually so…read morestupid. don't bank with regions.

Run! Don't walk from this establishment! The tellers are helpful and pleasant but that's where it…read moreends. Their corporate office is full of nincompoops! Don't make the same mistake I did by opening an account with them. No. I would Not recommend this business.

The absolute worse. I called 5 times and when someone finally answered the phone, it was a call…read morecenter. Apparently, all Pelican branches send their calls to a call center who takes down your information and promises they will can you back. And they DON'T. All I needed was to briefly speak to someone regarding my account and now I have to keep calling, relaying the same information to the call center and hoping someone calls me back. This is ridiculous and I cannot wait to close my accounts. You've been warned.

Blocked my payment for tv. card has zero balance. Indian customer service supervisor lied to me and…read moresaid it was for my protection. Not true! Customers are not responsible for fraudulent charges. Tv went up $200. He told me there is nothing i can do for you.He was rude and talked over me. capital one has terrible customer service. And clearly does not care about their customers. I will continue to warn people of how capital one treats customers who have been with them for 10 years just pitiful take your business somewhere where they value you.

Banks that be str all pretty much the same. They are all trying to turn a profit. And cap one seems…read moreto do it well with all kinds of extra hidden fees and changes that they don't make you aware of. But this particular branch has always been good to me. Friendly service and smiling faces.

These people keep sending me pure approved loan letters, even after I have called and asked them…read morenot too.

I have nothing good to say about this company , especially the Denham Springs location …read more I joined years ago . I had nothing but trouble with them getting my account straight . I went in to withdraw my funds and they kept 5 dollars and would not close the account. Then they started to send me penalty notices for not having enough money in my account They started charging me fees . That finally stopped but I still don't have my five dollars back . I've e-mailed them to close my account to no avail . They e-mail me with promotions and loan requests relentlessly over the last few years . I can't stand to drive by the place . I called to talk with the CEO or Meet with the CEO and they would not give me his office location . I literally HATE this company .

Worst place ever, 11:45 Saturday and they are closed. 12:00…read moreis on the door,they must be on eastern time.