So far so good for my new car with them. I am happy with my sale and service to date and never have…read morean issue being seen. My brand new car had a few quirks that were sorted out with patience and understanding. As always, I read my manuals for new cars so am able to keep up to date with my service.

From the owner: Proudly serving General Motors and the Ottawa area since 1963, Jim Tubman Chevrolet is your full…read moreservice automotive retailer.

Great group of people work here. NO PRESSURE!!!!! No really, they sell car...yes! But, they go…read morethe extra mile(no pun!) to make sure you are comfortable!! My personal experience was great. Felt guilty that I had to reschedule ( do to life) The staff genuinely want feed back as to what was great to well that didn't go well, When all is said and done the staff will steer into the right vehicle. Yes that was a pun!!!!!

I strongly advise others to avoid purchasing a car from Car On…read more I had a very disappointing experience with Car On Auto Sales at 1700 Cyrville Rd, Ottawa. The issues began after the purchase. Customer service has been very poor, especially once the sale was completed. Concerns are often left unresolved for weeks, and it feels like you are constantly waiting without proper follow-up or support. We purchased a warranty, but later found out that basic issues such as heating and cooling are not covered, and even diagnostics are excluded. This was not clearly explained at the time of purchase, which was frustrating. The service centre experience has also been disappointing. Booking basic maintenance such as an oil change has been inefficient and slow, with limited availability and poor scheduling coordination. On top of that, after a service visit, there was damage found on the vehicle, which added to the frustration and lack of confidence in their handling of the car.

I purchased a car from Mark a few weeks ago. He's great to deal with. This dealership is super…read morefussy abut the condition of the cars they sell on their lot. He was very easy to deal with and I felt was very fair. I'd certainly buy again from this dealership as they go above and beyond for their customers. If you see a car online or on their lot, check it out. Their prices are GOOD and you'll get a decent vehicle! Thanks again

I am so happy with the level of service I received from Mark and Fady. They were helpful and…read moreaccommodated my couple of requests, and most of all, I love my new car! Thanks guys!!

Excellent service!!! I got a 2010 volkswagen jetta and I…read morelove it!. Thanks for all the advices and recommendations. I'm super happy that I could buy my car in this dealership, they gave me a 1 year guarantee and Al was super nice and answered all of my question.

I came in with my Audi Q5 repair. They did an amazing job!!! Very impressed! The staff are friendly…read moreand helpful as well.

Sneaky, liars, unprofessional. Don't trust a thing these "mechanics" tell you. They made me replace…read moremy catalytic converter when I simply needed an oil change...5200' later a year goes by and they now tell me I need to replace it again. This is only 1 example of many times they have screwed me over!! They clearly see I'm a woman and tell me to pay for a bunch of stuff I don't need

These guys are unethical scum. When we bought the car, their finance manager bullied my wife into…read moreaccepting their BS extended warranty. Now, when I call Service for a warrantied item that makes by car undriveable, they tell me it will take 9 days before they can even look at the car since they are busy doing seasonal tire changes and oil changes. BUT THE PROBLEM WITH MY CAR IS A WARRANTIED ITEM THAT MAKES MY CAR UNDRIVEABLE! They really don't care. Once they have your money (for buying the car and their BS extended warranty), you are on your own. Luckily, I was able to find a more customer-oriented Hyundai dealership in an outlying area. When I called that dealership, the service clerk told that, although they were booked solid, my problem was urgent. Three hours after calling this second dealership, the car had been repaired and I was on my way home. NEVER, EVER WILL I DEAL WITH THE CREEPS AT BANK STREET HYUNDAY AGAIN.

10 hours to change 4 tires. Do you think that's normal? I'd give it a 0. Unfortunately, there are…read moreno 0 ratings.

Buyer beware. "Service Advisor" is a scam. They do not work for the benefit of the client, they…read morework to optimize profits. Went in for routine 32K maintenance. Noticed 3 people before me visibly upset with the service they received. My turn came, ended up over $1000 in cost for work not authorized and dubious communications... for a 32K routine maintenance check! Was told someone would follow up ... cricket after 2 months. Stay away from this dealership

I've been to so many garages mazda bank street went above and beyond IN THE SERVICE DEPARTMENT…read more(GARAGE) first time there and i will be back 10 stars!!!!!!

Avoid this dealer. Deserves 10 negative stars…read more Attrocious experience: no timely communication, after financing was approved and a day before delivery, they had still provided no paperwork for my insurance, then they said they 'could not' deliver on time, although the car was supposedly on their lot; when I emailed to complain, the manager phoned and shouted at me, then said they would not honour the deal, as I am an unsatisfied customer. The real reason, I suspect, is that I refused all upsells.