This is the worst banking experience of my life. I do all my banking online, and have for the past 20 yrs. Their website is almost useless. Unless you have a landline phone (who does anymore) and a business address (doesn't everybody?), it is impossible for you to update your own personal information. Drop downs do not drop down, services are always unavailable and links do not link. It's like a 12 yr. old designed the site. As of this writing, I have been waiting more than 52 hours for my pay by automatic transfer to be available as funds. Unacceptable. But this is Chile. I'm almost positive someone has to actually manually push a button for that to happen. In 2019. read more

I have been a customer of BC for more than a year now and I can honestly say that this is the worst experience that I ever made with any bank. In the end, it doesn't matter which branch I visited, there was always a wait time of at least 30 minutes, and in most cases I walked out without having achieved anything. Well, it's just like everything else in Chile - nobody has a clue about anything and nobody wants to move a little finger... I have to add that several times employers were not only arrogant but definitely unfriendly. read more