Horrible 5% mark up! Don't use their bank ATM in Italy.. Go to Banca Monte Dei Paschi Di Siena…read morewith Bancomat Italia sign. No mark up fee. Don't ever use EURONET small ATMs all over. Even worse 12% fee. Rip Off!

I used their outdoor ATM after the bank was closed. This is one right on the street. Some people…read moreprefer indoor ATMs, but this was fine. It's on a busy street, so there are always people around for better or worse. This is a BofA partner, so you can avoid international tractions fees here if you have status with BofA.

When we were short on cash and needed some Euros, we stopped here on the advice of our tour guide…read more Just like in the States, these convenient cash places (which seem to be all over), have crazy Fees. Besides the crazy Fees, they tend to have ridiculous currency exchange rates, too. Not Deutsche Bank, pretty close to the existing exchange rates, which were $1.08 to €1.00 in late October 2023. Vielen Dank, Deutsche Bank!

Went this morning to get some Euros. The bank was not there. It must have moved to annoy her…read morelocation.

This was not posted on Yelp so I figured I'll help out future travelers who need to take money out…read more Definitely for those who have BofA back in the US.

Success got what I needed too I went to another bank and got denied use even though my bank gave me…read moreclearance this one was excellent didn't give me any hassle

I had damaged money, torn Euros that restaurants and businesses would not accept. I tried to get…read morenew Euros at many banks, but they would not do it. This bank did it quickly

Absolutely the worst customer service. Don't arrive 45 minutes prior to closing and expect anyone…read moreto want to assist with opening an account. The first employee we spoke with said she's only part time and stops work at 3:30pm (even though the bank closed at 4:00pm). Whichever of her colleagues she left to speak with were equally disinterested in assisting. We left and will look for a bank that wants customers.

Do NOT use EURONET Worldwide ATMs while in Italy!!!12.99% markup on Euros plus 3.95 € fee. They…read moreare the worst ripoff for getting cash in Europe. Go to a local bank as some have no markup. EURONET does not warn you either and you find out afterwards. Total rip off...stay away? Would give negative 5 stars if I could.

My experience here has been with the personal banker who is name is Irene. She always recognises me…read moreand even responds promptly to email! The bank name has changed a few times and I've moved from different branches and I must say that so far I'm happiest here.