Tom was awesome! He called me both before he arrived, during his visit (I wasn't home) and after he…read morefinished. His thoroughness both inside and outside our house was exceptional! He also tried to explain why I have to pay $62/month when Home Shield needs only to come 2-3x/year. Although I still don't understand the monthly charges, it doesn't matter because if Tom is a Home Shield representative, paying $62/month for Tom, even with no services, is peanuts! Fight On! Bob Israel, MD Professor, OBGYN. Keck School of Medicine of USC

Don't be fooled by the slick corporate image. This is a pretty large and abusive…read morepassive/aggressive pest control company that doesn't get the job done. The name "HomeShield" is ridiculous. They're not EVEN shielding me from spiders in the bedrooms. I really don't remember what they cost, but it really doesn't matter because - SPIDERS!! LITTLE SPIDERS CROUCHING IN CORNERS, BIG BLACK ONES ON THE CEILING, UNSEEN SPIDERS SPINNING WEBS IN CHANDELIERS!! When I complained about this, they offered oh so politely to come inside the house to spray. They seem to have no conception that you spray outside so that you don't have to spray inside. WHEN YOU CONSIDER THIS COMPANY, THINK OF KILLING SPIDERS BY YOURSELF OR HAVING A HOUSE FULL OF TOXIC SPRAY. In 40 years of hiring pest control companies at various properties in and around LA, I have never seen one so incompetent. Spiders are only my major complaint. BACK TO WESTERN EXTERMINATORS.

About a month ago, i found a homeowners worst nightmare both: drywood termites and subternean…read moretermites eating my home in my external and interior attics and mudtubes in my raised foundation of my home. I had gotten quite a few quotes from various vendors for tenting and trenching Termidor and Nykor provided a no-tent solution that was priced competively and only a few hundred more than the traditional methods of tenting/ trenching, and they offered the same 2 year guarantee that all the competitors offered. They worked with me to inspect the home and noted their findings and gave me a very clear invoice and quote to my email. I had a good experience for a whole home Termite Service from Tony and Chris, they arrived promptly on 3/31/2026 and proceeded to treat the bare wood areas of my home inside my garage and inside my interior home attict, and also the subteranean area under my home and base boards per their quote. The service took about 2.5 hours and it was relatively painless beyond some overspray clean up on my appliances and lighting fixtures, they were very clear to cover and remove any paper items like books, and I moved everything off the walls for the interior spraying as best I could per the instructions. The service went well, and as it takes time to see if the treatment worked given that they sprayed Termidor, I cleaned up all the frass/ termite droppings i could see in the affected areas and I will ask them to come back next year around this time for an inspection or If i see more activity and once the 2 year guarantee is over, subscribe for them to come back to inspect and do a treatment of any newly affected areas. The only issue was they charged me the wrong price at the end but promptly refunded the amount and charged me properly, which is one of the most honest things I've seen any vendor do, then their payment went through the next day.

We saw termite residue in our 6-year new house around the patio doors. Never a fun thing to have to…read moredeal with but based on Tony's amazing reviews I reached out to him and got an immediate response. He sprayed two of our troubled areas and gave us a 2-year guarantee. Absolutely recommend Nykor for a your pest services.

SO pleased and impressed with this company! Juan really is the best. We heard a rat moving around…read moreand chewing in our attic. A couple other companies came and used major scare tactics and fully overpriced their services. One of them didn't even do a perimeter check. The other was a smooth talker and made everything sound completely overblown. When Juan called and heard how much these other guys were charging, he told me to be careful. He and his crew came, did a thorough inspection around the house and in the attic, and explained the mild rat problem very calmly and reasonably. No scare tactics, way more reasonable / appropriate pricing, honest and clear with explanations and photos. They sealed all the entrances and set out traps. Within less than a week, I could smell that something had died, and even though we weren't at the pre-scheduled one-week mark to have the traps assessed, Juan went out of his way to come check the traps and found TWO rats that he had caught! The crawlspace was clear and we can finally be at ease that 1) the house is secured; and 2) we are rat-free without some rotting vermin attracting flies. Truly can not recommend this company enough. SO professional, respectful and trustworthy. The best!!

Juan from Pro Excel Pest had recently controlled a rat situation in my attic, and I'm so grateful…read morefor how calm and professional he was during the entire process. When I was trying to get quotes for service and was dealing with poor and long drawn-out communication with other pest control companies, he stood out in the best possible way, promptly returning my call to schedule an inspection and consultation. Juan was also the least alarmist in his assessment of my problem. After the inspection he told me where he thought the rodents were coming in from and then offered a conservative plan of treatment: installing wire screens over those entry points, placing traps in the attic and crawl space, and monitoring the areas for a month to see if the rats returned. Compare this to a consultation and quote from another company, where they seemed to describe my attic as one big hazmat situation filled with rat droppings. On top of the exclusion service, they were pressuring me to do a costly deep cleaning of the attic with an install of new insulation, saying that they were available the next day to do all the work and that the rats would multiply exponentially if I didn't act soon. I didn't feel comfortable with being scared into the hard sell, so I didn't go with that company. (Later on I asked Juan if I needed my attic cleaned, and he said that the number of droppings was pretty minimal, so no.) It's been a month since the barrier screens were installed, which seemed to have solved the problem right away -- during each weekly follow-up visit from Pro Excel Pest to check the traps, they came up empty. And thankfully I'm not hearing any more squeaking or chewing noises in any part of my house. Am so happy with the result, and was happy to work with someone as pleasant, professional and efficient as Juan.

After dealing with a mouse issue and not knowing where to start, I contacted 360 Rodent Control…read more They arranged a same-day inspection at no cost. The technician, Eli, conducted a detailed exterior walkthrough, identified likely entry points, and explained the situation clearly. He was thorough, professional, and easy to work with, taking time to answer every question without rushing. He also had a really cool ladder. For rodent issues, 360 Rodent Control is a reliable option.

From the initial inspection with Ilay to the amazing crew on the day of rat proofing, plus…read moredetail-oriented follow-ups with Noe, everything with 360 Rodent turned our rat nightmare into a dream. They did such a fantastic job, and we went immediately from having a huge problem to peace of mind. I cannot thank them enough. Their customer service representatives on the phone are also wonderful. Rats are gone! So, so glad we found 360 Rodent and highly recommend!

I used Rodent Masters and couldn't be happier. From the start, communication was clear . Max walked…read moreme through the proposal and estimate with photos so I knew exactly what to expect. The crew showed up on time, was respectful of my home, and took care of the property with full remediation. After a few follow-ups, they honored their guarantee and I got my house back healthy. Fair pricing and zero hassle. Will call them again if needed.

It stated when we saw my son's bib had been chewed. My wife said hey I think we have a mouse or rat…read morein the house: I thought she was paranoid and didn't take it seriously until.... I was watching tv with her after the kids went to sleep when a fat rat casually walked under my tv furniture and into the kitchen like she owned the place. I went to my neighbors house asking him to let me borrow his cat for the night. That did nothing. Zero curiosity. The next day my wife literally moved to my aunt's house with the kids. A friend recommended max. He and his team came over and they have this thing down to a science. They methodically came up with a customized extermination plan accompanied by an epic prevention plan. Never imagined all the detail that goes into pest control! 5 stars all the way. Thanks max.

I contacted Rodent Control after hearing scratching noises in the attic and discovering rats had…read morechewed through a crawl space vent to access my attic. After a subpar experience with a national "general" pest company, I decided to look for specialists. The difference was immediate. **The Consultation** I met with Sam, who was a breath of fresh air. He performed a highly thorough inspection and, most importantly, was honest. He noted that because I caught the issue early, my insulation was still intact and didn't require a full (and expensive) replacement. His lack of "upselling" and his calm demeanor really helped ease my anxiety about the situation. Ultimately, I chose Rodent Control over a competitor because their quote was comparable, but their 2-year warranty doubled the industry standard and felt far more at ease with Sam. **The Service Day** The crew arrived exactly on time, and Sam was there personally to brief them and ensure the plan was executed perfectly. Their thoroughness was impressive: **Exclusion Work:** They didn't just patch holes; they reinforced every sewer vent, attic spinner, and chimney. At ground level, they installed new crawl space entry screens and even added concrete footings to prevent rodents from tunneling underneath. **Interior & Attic:** They added double-mesh layers to all crawl space vents, attic gable vents, vacuumed the attic, and sealed wire/cable entry points with concrete. **Sanitization:** They used a hospital-grade disinfectant fogger throughout the attic and crawl space and excluded the AC condenser lines before setting traps in the attic and crawl space. **The Results** It has been six weeks since the service. While my wife and I have become "hyper-sensitive" to every house noise (like heat expansion pops), our Blink cameras which we set up in the attic and weekly trap checks by the Rodent Control team have eased our minds that the issue appears to have been resolved. It appears any remaining rodents exited during the work and haven't been able to get back in. Sam is the most responsive person I have worked with. He responded to every text, addressed my concerns and continued to put me at ease, that alone is worth the price. Knowing I have 22 months of warranty left provides huge peace of mind. If you want a company that is technical, thorough, and honest, ask for Sam at Rodent Control. **Highly recommended.**

Honestly the rodent issue was traumatic. I couldn't sleep for weeks. I went to Home Depot and…read morepurchased supplies trying to resolve the issue on my own. It didn't work and I was losing my mind. I found this company online and called them in the early morning. They put me on the schedule right away. The first appointment included them fully assessing the situation and advising us of the best plan of action. They educated us and began construction to fortify my home. They also cleared the crawl space, this removed any debris from the rodents and any hiding places as well. I had never seen the traps they used, but I assure you they work. The first night they setup traps I heard 3 get caught in traps. They come everyday the first week, so they immediately cleared the traps and replaced them. The first week was stressful because I heard them getting caught, but I prefer that over hearing noise in my walls that has me questioning my sanity. The rates are more than fair for what they offer. Thank you! Thank you!

Matt was great. He got rid of the rats. Efficient, polite, easy to deal with. Fair price. He knew…read morewhat he was doing unlike some of the people who work for chains. I don't always write reviews but after 40 years of being a home owner this was the best experience. And the rats are gone. Sandy

Service is excellent and timely. Have been using Innovative for years. The best choice in the so…read morebay!

Hired this team to handle our small HOA; They have been as good as you could expect. Timely,…read morefriendly, responsive and effective. Would highly recommend these professionals.

They did well and I lucked out they needed to come once. Good phone contact. Good Covid protocol…read more They keep your credit card info though do pay with a check.

Great experience. The service is awesome. Communication is clear and pricing is fair.read more

Apartment complex I live in contracts with them, they've been so great when they come out. Richy…read morewas so professional, friendly, knowledgable and tidy. Bugs improved after his first visit, and he wasn't even able to do the full procedure yet. Would definitely recommend hiring anytime.

Contacted them late Friday afternoon and they were prompt to respond. They immediately came out the…read morenext day to take care of the wasp issue. Service was fast and professional - I will definitely call on Matt again, thank you!

Prompt response. Very personable and pleasant agent. They got the job done efficiently and…read morecompletely. Highly recommended.